Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Indeed I can not find the mentioned post in the search results on your website, this is the only one that is not displaying?
Also this post has some special settings ?

Thank you!

Hi Newman1414,

Just how I said above, you need to edit the page with tagDiv Composer, click on the elements that you want to change on mobile device and set the modules per row to display 1 or 2 articles -> https://i.imgur.com/f4yVvMX.png, doing this you’ll learn how to use tagDiv Composer and you’ll do more easy the changes.

Thank you!

Hi,

The latest version needs a good server to run -> https://i.imgur.com/0CBv4O3.png -> https://forum.tagdiv.com/requirements-for-newspaper/
Also you can check this topic for how to fix high cpu -> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also if you want a previews version of theme, we can provide it via email, for this you can send us an email at contact@tagdiv.com

Thank you!

Hi,

Here are some articles for how to solve the problem with “There has been a critical error on your website. Please check your site admin email inbox for instructions”:
-> https://www.webfulcreations.com/there-has-been-a-critical-error-on-your-website/
-> https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please note that in latest versions the theme without tagDiv Composer is just like a free theme from WordPress.

Thank you!

Hi,

I just asked one of our developers about indexing the mobile theme pagination, and he said that one of his colleagues has this task assigned and the problem will be check.

Thank you!

Hi,

As I can see you have set for link the blue color and the orange for hover, in may case i have set other colors -> https://i.imgur.com/blLQIG6.png -> https://i.imgur.com/ArguZvR.png also when you increase the post content the link you’ll change the links content too -> https://i.imgur.com/kkS93lO.png

Thank you!

Hi,

If you want to stretch a row the first thing that you need to make sure is that you do not have set in theme panel a background color or image -> https://forum.tagdiv.com/background-introduction/ this will box your content and it will not be stretch. -> https://i.imgur.com/4pEwHZH.png -> https://i.imgur.com/2xJJZO6.png
The option raw stretch and content will set the content on full width -> https://i.imgur.com/TItRWuY.jpg the option stretch row will set only the background stretch to full width, the content will remain boxed -> https://i.imgur.com/TXHZwtj.jpg

Thank you!

Hi stuartfurniss,

I think that the Edgef Twitter widget is add from a plugin, in most cases these need to connect to your account to that social or to add an api key for this.
Also please note that if this is not a theme option and is not a tested plugin, we can not provide support for it.

Thank you for your understanding!

Hi dokterzuhdy,

All our demos has the same SEO rules, because all of theme are made using the theme builder (tagDiv Composer) and the plugins.
For a better SEO we recommend to use Yoast SEO plugin -> https://yoast.com/wordpress-seo/

Hope this will help you!
Thank you!

Hi,

Please check in Newspaper> Plugins -> https://i.imgur.com/mDo8Y0E.png also note that this theme builder (tagDiv Composer) is only for pages and cloud template.
If there is still a problem, please provide some more details and some screenshots about the problem you are facing.

Thank you!

Hi,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Thank you!

Hi,

The sticky logo can be change using our video guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://www.screencast.com/t/o6Z8zoJoWbFY -> https://imgur.com/ldtDr4e -> https://imgur.com/E261RnO

Thank you!

Hi stuartfurniss,

The only social element from social counter that is not working right now is the Instagram, also usually these problems are caused by untested plugins or the social elements are not set correctly.

Thank you for your understanding!

Hi faithnte,

In order to use the tagDiv Cloud Library you must activate the theme first, for this please check our guide from here:

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Hi,

If you are using the mobile thee plugin, this will make the theme faster, but the mega menu will no longer be display, on mobile menu can be set only simple menus and you can assign it in theme panel> mobile theme > header > main menu -> https://i.imgur.com/kwDkQxw.png

Hope this will help you!
Thank you!

Hi,

I just checked your description and this is like you want to be display -> https://i.imgur.com/laVaEZz.png -> https://i.imgur.com/y5LcDxQ.png

Thank you!

Hi,

If you are using the mobile theme plugin, then you need to set the ads in Theme panel> mobile theme > mobile ads -> https://i.imgur.com/DYiI2VV.png
If you are not using the mobile theme plugin, and only the responsive version, then you need to set the ads on mobile version using tagDiv Composer -> https://i.imgur.com/5L9Y47S.png -> https://tagdiv.com/ad-box-newspaper-theme/

Thank you!

Hi,

Our developers are working to make the Instagram to work again on our website, I think that there will be soon make a new implementation for this, unfortunately I do not know a deadline for this, but I understand that they try to fix this as soon as possible.

Thank you for your understanding!

Hi magnavialife,

There are two types of demos, PRO and standard, only the PRO demos are using cloud templates and can be edited using tagDiv Composer, standard demos (these demos do not have the PRO text in there name) are build with standard templates/styles and these can not be edited with tagDiv Composer, these can be edited only for theme files.
Newspaper Theme 10: Standard Pack or tagDiv Cloud Templates?

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi Margherita,

Usually these problems appear when you are not using a dedicate server -> https://i.imgur.com/KzJPSSh.png -> https://forum.tagdiv.com/requirements-for-newspaper/ if you want you canmake a test, try on localhost and see if the problem persists.
Also you can try the suggestions mentioned in above replay.

Let me know the results!
Thank you!

Hi,

You are using a cloud header from tagDiv Cloud library this can be edited with tagDiv Composer rand the sticky menu can be set from there -> https://www.youtube.com/watch?v=HXQQygkCCJo
Thank you!

Hi Mat Bonaz,

Normal when is display “no post”, when are no posts in the category that you set using tagDiv Composer -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
If you have posts for all categories that you set, then make sure that you do not have a plugin conflict.
If there is still a problem, please provide some screenshots with the settings you made and the results you get.

Thank you!

Hi,

In order to make two sidebars, you need to use tagDiv Composer, select the row and set in 3 columns -> https://i.imgur.com/8H4TCOF.png and set there the elements you want on sidebars, also you can stretch the row -> https://i.imgur.com/MXVxCLW.jpg

Thank you!