Hi,

I think that you are referring on this problem “The theme always shows as Newspaper 7 on the themes page” this can be because the these was overload, make sure that the update was made as in our documentation -> https://tagdiv.com/update-newspaper-theme/
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You can use the standard comments as in the example from here -> https://www.w3schools.com/css/css_comments.asp

Thank you!

Hi,

Unfortunately our them do not has this options, you need to integrate it with custom work or maybe there are some plugins that can do this.

Thank you for your understanding!

Hi,

Is look that the problem is from on of the plugins that you are using -> https://i.imgur.com/fYZs0dl.png -> https://i.imgur.com/zpEUNiP.png the best way will be to deal with these plugins, another option is to try a custom css like this one:
body.td-animation-stack-type1 .td-animation-stack .entry-thumb, body.td-animation-stack-type1 .post .entry-thumb, body.td-animation-stack-type1 .post img[class*="wp-image-"], body.td-animation-stack-type1 .post a.td-sml-link-to-image>img {
opacity: 1;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Hi,

You can let us know about the issues right here on forum, but if you want us to login on your website you can check our assistance via email, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

1. If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

2. Please not that there are some standard footer templates that are pre-made (example Footer 1, Footer 2) and these can not be edited -> https://i.imgur.com/iSi9SNh.png the footer info can be edited for these from here -> https://i.imgur.com/W3Bs6V7.png

Thank you!

Hi,

Please provide me a link to your website to check this problem.
With out mobile theme plugin, you can edit the website layout using tagDiv Composer -> https://i.imgur.com/4Eo3PBZ.png also please note that if the 375×812 shows tablet then will display the table version, mobile version is until 767px -> https://i.imgur.com/FxFAGiK.png

Thank you for your understanding!

Hi nhowarth,

This is not a problem, tagDiv Standard Pack has the blocks and elements before appear tagDiv Cloud Library, if you have one of these on your website and disable it, will be display only shortcodes (this is working the same for tagDiv Cloud Library).
In this way was build the theme.

Thank you for your understanding!

Hi,

If you are using page template as Page Builder + Latest Articles + Pagination, you can edit it from here -> https://i.imgur.com/nfRBRsf.png -> https://i.imgur.com/LDZbKBd.png
If there is still a problem, please provide some more details and some screenshots.
Also if you want you can providing you access to the website via email at contact@tagdiv.com

Thank you!

Hi,

I think that you do not set the right translation -> https://i.imgur.com/sDM2peA.png -> https://i.imgur.com/9tyoqnh.png -> https://i.imgur.com/F0yxaln.png

Hope this will help you!
Thank you!

Hi,

This is a new thing for us too, our developers were inform about this and they will take the necessary measures.
What you can do is to try the suggestions from this article -> https://web.dev/optimize-lcp/

Thank you!

Hi,

As I can see this is from admin ajax -> https://i.imgur.com/Msb59US.png
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

If you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

As I know there are users that are using it, but we can not say how is work or provide support for it, this is an untested plugins and we do not know the right settings for it.
Please follow the documentation of WP Rocket: https://docs.wp-rocket.me/article/1266-optimize-css-delivery
Also you can check these topic:
-> https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/page/4/

Thank you for your understanding!

Hi,

As I can see, there are other problems that occur now -> https://i.imgur.com/cvRwPtX.png
Is possible that a problem to be cause by another one.

Thank you!

Hi aagrlp640,

The options from mobile plugin are similar with these from standard plugins -> https://i.imgur.com/WnHkyBC.png (for blocks) and this for articles -> https://i.imgur.com/PfVeY43.png

This will remove the author from your website on mobile theme and amp.
Thank you!

Hi,

If you did not make any edits or add any custom code or plugins that can make this problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

I think that you are referring to this one -> https://i.imgur.com/DWpfwgc.png if is so then you can achieve this using tagDiv Composer and use the video playlist -> https://forum.tagdiv.com/video-playlist-2/ also you need to use the api key as in our documentation -> https://forum.tagdiv.com/youtube-api-key/

Hope this will help you!

Hi,

You can use this custom css for breadcrumbs, category and title -> https://i.imgur.com/juxXAoU.png
.td-crumb-container, .single .td-category, .td-post-title {
margin-bottom: 25px;
}
The name of categories is suggestive for the elements that will be apply.

Using the css will be the best way, because when you’ll update the theme the settings in theme files will not be lost, but if you want the css file for mobile theme is this one -> wp-content/plugins/td-composer/mobile/style.css

Thank you!

Hi,

Yes, usually this is a cache problem, usually is fix by cleaning all cache and purge cdn.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please note that if you replay multiple times in topic/email, will only delay the time until you get the answer, we start to answer from oldest to newest topics/emails (if you replay the topic/email will be move to newest).

Usually these problem are cause by untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Usually these problem are cause by untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

If there is no use the primary category option, then the categories will be listed alphabetical and it will be display the first category, if the primary category is selected this one will be display on modules -> https://forum.tagdiv.com/primary-category/

Thank you!

Hi max.dreisbusch,

Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

Please note that if you replay multiple times in topic/email, will only delay the time until you get the answer, we start to answer from oldest to newest topics/emails (if you replay the topic/email will be move to newest).

Usually these problem are cause by untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Is look that you are not testing correctly the amp version it need to be like this -> https://i.imgur.com/u9OHDnl.png -> https://search.google.com/test/amp?id=eYw95_HscKcJuO4DjXaQYQ -> https://i.imgur.com/rLc9wvY.png -> https://search.google.com/test/amp?id=ObfDIldrvfdmDqR7NYSBRw your website is working perfectly on amp.

Thank you!