Hi,

Our theme made a request for updates the covid data once at 3 hours (using timezone UTC GMT+0), the dates are get from here https://github.com/CSSEGISandData/COVID-19/tree/master/csse_covid_19_data and these are update frequency once per day.

Thank you!

Hi,

I’ve just received an answer from our developers and they said that the covid element get the dates from an api, if the Kosovo will by added by the api creator, then the theme element will get it automatic.

Thank you!

Hi,

In order to change the color you need to edit the page with tagDiv Composer -> https://i.imgur.com/ktdACg0.png click on the elements and change the color -> https://i.imgur.com/tnw0jt4.jpg

Thank you!

Hi,

If you want to embed the video in some page, then you can use tagDiv Composer and set the row layout after your needs -> https://i.imgur.com/4oDs7ui.png after that you can set the embed code in a column text like this -> https://i.imgur.com/uvZ6rFM.png -> https://i.imgur.com/iI7cKGE.png also if the video is 4:3 or 16:9 will be display in that way.

Thank you for your understanding!

Hi,

Please try to replace it with another word, if is still not working make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Unfortunately this can be achieve only with custom work in theme files, sorry!

Thank you for your understanding!

Hi,

Unfortunately, there is no option to integrate it in Newsletter plugin, but you can set the embed code of ActiveCampaign with tagDiv Composer in a column text element -> https://imgur.com/CSPcls9

Thank you!

Hi,

Unfortunately, the Page Links To plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. We do not say that it can not work with our theme, but we do not know the right settings to make it work properly with our theme.

Maybe this problem appear only if you are using cloud templates, please try with standard templates.

Thank you!

Hi,

I just checked your website and the header is loading normal, maybe I do not see the problem, if is so, please provide some more details.

Thank you!

Hi,

This is a good suggestion, I note it on our suggestion list.
Unfortunately I do not know if this can be implemented in child theme, maybe is possible with some custom work (replace the author fields with these from Source Name and Source URL ), but this is not covered by support theme, is a custom work.
If you want us to make this integration for you, you can check our custom services from here -> https://tagdiv.com/web-development-services/

Thank you fro your suggestion!

Hi,

If you want to remove the “continue to the category” text you need to use tagDiv Composer and remove the text “continue to the category” -> https://i.imgur.com/4E6FtGG.png and set a blank space -> https://i.imgur.com/NmU7Hvz.png

Hope this will help you!

Hi,

If you have other questions, let us know!

Have a nice day!

Hi,

The background image can be blurry when the image is smaller and need to be stretch or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have set as background, for example -> https://i.imgur.com/A9lX4Ok.png -> https://i.imgur.com/UVlTXgy.jpg

Hope this will help you!
Thank you!

Hi,

Let’s try to do this together!
Open your homepage with tagDiv Composer -> https://i.imgur.com/LzlAtGZ.jpg over the elements until you see the row, after that click on it, in left side you’ll have a sidebar, from there you can stretch the row to the width you want -> https://i.imgur.com/Slhj7VD.jpg -> https://i.imgur.com/xDE7YzZ.jpg you need to do the same for all rows from the page.
Also you can edit the cloud templates with tagDiv Composer like this -> https://i.imgur.com/jxMiGwX.jpg and do the same thing -> https://i.imgur.com/jxMiGwX.jpg -> https://i.imgur.com/lnrF5Sz.jpg -> https://i.imgur.com/AcSN38b.jpg

Hope this will help you better!
Thank you!

Hi,

Please make sure that you have enabled the mobile theme thumbs -> https://i.imgur.com/xvwyMQx.png also make sure that you do not have a plugin conflict.

Also the mobile theme template can not be change, the only settings taht can be edited are in Theme panel> mobile theme -> https://i.imgur.com/qSbb44V.png
To disable author, date, post views, social icons etc you need to use the options from theme panel -> https://i.imgur.com/Xg2tQNQ.png -> https://i.imgur.com/ZI8Y56w.png

Thank you!

Hi,

Using a cloud header from tagDiv Cloud Library and tagDiv Composer you can achieve on header the same as in the body.
Also you can import a cloud header from cloud library -> https://i.imgur.com/xK0VLOQ.png

Hope this will help you!
Thank you!

Hi,

I just checked your website and for me the sidebar are displaying -> https://i.imgur.com/gu1ww8f.png

In order to make the header to be as the content, you need to edit it with tagDiv Composer, click on the row and change the stretch on default or stretch row -> https://i.imgur.com/r9yJZyx.png and check the results!

Thank you!

Hi,

Unfortunately for that part I can not help you because the page content is over it and you can not click on it, sorry this was all I can do.

Thank you for your understanding!

Hi,

The POPULAR VIDEOS and MOVIE TRAILERS and GAMEPLAY and RECOMMENDED VIDEOS are only the Custom title for that flex blocks, usually in PRO demos the entire website is editable using tagDiv Composer , in this way you can filter and order the posts from blocks -> https://forum.tagdiv.com/flex-block-settings-guide/ -> https://i.imgur.com/XkiLv8t.png

If this is not what you mean, please provide me a link to your website and some more detsils.

Thank you!

Hi,

So you can use a background image on row -> https://i.imgur.com/UzjSYCm.jpg on element -> https://i.imgur.com/lZaBtjA.jpg also there are some elements like text with image or fancy text with image -> https://i.imgur.com/zQPpAB7.png or title over image, image info box -> https://i.imgur.com/ND0ZR9L.png -> https://i.imgur.com/vYdyuAg.png -> https://i.imgur.com/VJcJjBI.png -> https://i.imgur.com/Trwn19C.png I think that the last two examples are the best, also you can use margin top to set a text over an image, but this need to be adjusted per each device.

Thank you!

Hi,

I note this on our suggestion list for improvements.

Thank you for your suggestion!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

When tagDiv Composer is not working -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If there is still a problem, please provide me a link to your website and some more details and screenshots.

Let me know the results!
Thank you!

Hi,

Yes, you can do that, unfortunately we do not have a documentation for all possibility translates. Maybe this article will be helpful: https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-the-newspaper-theme-and-wpml/
Also please read this topic -> https://forum.tagdiv.com/topic/wpml-theme-translate-logo/

Hope this will help you.
Thank you.

Hi,

Is look that there is something that convert the image path/url and this can not be display -> https://i.imgur.com/E6KCOKk.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

In order to make the Instagram to work, you need to set it as in our documentation from here -> https://forum.tagdiv.com/instagram-widget/
In order to display YouTube videos and have social counter for YouTube, you need to set the api key in theme panel as in our guide from here -> https://forum.tagdiv.com/youtube-api-key/

Hope this will help you!
Thank you!