Hi,

So if I understand correctly you want to have a page that display logos and this to be accessed only from the footer menu, if is so then you can create the page using tagDiv Composer -> set the row layout how you want -> https://i.imgur.com/s24N3x0.png -> https://i.imgur.com/zWnizoY.png after that set the logo element -> https://i.imgur.com/bfmxviJ.png also if you want you can use an image, after you set all the logos -> https://i.imgur.com/av3rzsF.png save the page.
In order to add it in footer menu you need to go in Appearance> menu select your footer menu or create one -> https://i.imgur.com/QmycLXw.png and add that page -> https://i.imgur.com/lO0WSMb.png
Now the step 3 set the menu to footer, if you do not use a PRO Demo and cloud templates or footer page then you can set it from here -> https://i.imgur.com/AfNxq9c.png if you are using a footer page or cloud templates, then you need to edit theme using tagDiv Composer, click on the footer menu and choose the one you want to display.

Hope this will help you!
Thank you!

Hi,

If you are referring to modal image/lightbox option -> https://forum.tagdiv.com/modal-window/ first make sure that you have set the modal image enable in theme panel -> http://prntscr.com/q5fpll on Gutenberg you can use this setting -> https://prnt.sc/q5fqq8 if you use the classic element make sure that you have set the class for modal image -> http://prntscr.com/q5frma
If this is not what you mean and you what to achieve, please provide some more details.

Thank you!

Hi,

Please take a look over the next useful guide from here -> https://forum.tagdiv.com/topic/add-additional-fields-to-posts-in-category-grid/ -> https://forum.tagdiv.com/topic/add-custom-field-to-post/ to know how you can configure your Advanced Custom Fields.

Hope this helps!

Thank you!

Hi,

We recommend to use for multi-lang the WMLP plugin. You can check one of our website that is using WPML -> https://iflow.ro/en# also please make sure that you set the menu in polylang as in this documentation -> https://polylang.pro/doc/create-menus/ this should work.

Thank you!

Hi,

Please update the Newspaper theme to version 10.3.2 -> https://tagdiv.com/update-newspaper-theme/
Also please clear all cache and check again.

Let me know the results!
Thank you!

Hi sscom, please check this topic -> https://forum.tagdiv.com/topic/i-cant-add-post-excerpt-in-home-page-big-grid-1/
Thank you!

Hi,

Please note that by default the big grids do not display the excerpts, this can be done only if you make changes in theme files, also these changes can not be set in a child theme, therefore will be lost when you’ll make a theme update, the only way is to set back the code after you make the update.
This is a similar topic -> https://forum.tagdiv.com/topic/i-cant-add-post-excerpt-in-home-page-big-grid-1/

Thank you!

Hi,

I think that you are referring to mega menu, you need to make sure that is set like this -> https://forum.tagdiv.com/mega-menu/ as I can see now is only a main menu -> https://forum.tagdiv.com/main-menu/

Hope this will help you!
Thank you!

Hi,

We are glad that you manage the situation, if you have other questions, let us know!

Have a nice day!

Hi,

In order to have control over that part of text you need to use a plugin like Yoast SEO -> https://i.imgur.com/aNZuZhC.png -> https://yoast.com/snippet-preview/

Hope this will help you!
Thank you!

Hi,

We are glad that you manage the situation, if you have other problems or questions, let us know!

Have a nice day!

Hi,

Please try the solution from this article -> https://www.hostinger.com/tutorials/wordpress/how-to-defer-parsing-of-javascript-in-wordpress if you have the tagDiv Standard pack enable set the code in this file wp-content/plugins/td-standard-pack/Newspaper/functions.php if this is disable set it in this file wp-content/plugins/td-composer/legacy/Newspaper/functions.php

Hope this will help you better!

Hi,

Make sure that you have set the favicon in theme panel -> https://i.imgur.com/K2IG2QK.png and you can add it from homepage too, like this -> https://i.imgur.com/Sp6c0pl.png -> https://i.imgur.com/cMVywJF.png -> https://i.imgur.com/MnZqCua.png

Hope this will help you!
Thank you!

Hi,

If you do not have any cloud templates is no need to have it enable, also the problems appear when you are using cloud templates, in special single post templates.
We do not recommend to combine them, please use only one of them per each page, in this way will not appear problems, usually we recommend to use tagDiv Composer, because this is now the theme builder and all the features can be set only with this builder, but it is your decision which one do you want to use.

Thank you!

Hi,

I think that this can depend on the internet connection and the number of visitors from that moment, also can be from cache and CDN.

Thank you!

Hi,

Please note that the mobile editor is only for pages -> https://i.imgur.com/8eOnB4l.png, not posts -> https://i.imgur.com/jn9ppCi.png also if you want to use the responsive version will work only if you are using the Gutenberg editor (and you do not deactivate it or use classic editor).
Also please note that we specific that if you are using the mobile theme you need to create a new page content using the mobile editor or the option for responsive version -> https://forum.tagdiv.com/the-mobile-theme/ -> https://i.imgur.com/JtW261Z.png -> https://i.imgur.com/NU6C1gr.png -> https://i.imgur.com/QN6o5By.png

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Yes, we received your email, and one of the colleague is taking care of your problems.
Please reply via email until the problem is solved.

Have a nice day!

Hi,

If you are using the mobile theme plugin, then you need to use a custom css to remove the featured image -> https://i.imgur.com/nXdlLdI.png
.td-post-featured-image {
display: none;
}
The code need to be set in Them Panel> Mobile Theme> Custom code > Css.
Also you can adjust mobile theme from here -> https://i.imgur.com/ET40GBB.png

Hope this will help you!
Thank you!

Hi,

I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

If this is not what you mean, please provide some more details and some screenshots.

Thank you

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Hope this will help you!
Thank you!

Hi,

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Hope this will help you!
Thank you!

Hi,

That depends of the demo you are using, if is a standard demo with out cloud templates will be apply the settings from theme panel -> https://i.imgur.com/6rOZGA9.png if you are using cloud templates (PRO demo) then you need to use tagDiv Composer to edit the cloud templates.

Please provide me a link to your website and some screenshots with the elements you want to edit and I will show you the proper way to do it.

Thank you!

Hi,

Unfortunately our theme do not have this kind of tab/table element, sorry!

Thank you for your understanding!

Hi wasyo and adminsensei,

1. Our theme made a request for updates once at 3 hours (using timezone UTC GMT+0) now was change to 1 hour, also the dates are get from here https://github.com/CSSEGISandData/COVID-19/tree/master/csse_covid_19_data and these are update frequency at list once per day.
2. In order to change the yellow background color you need to edit the page with tagDiv Composer, click on the row and check the css tab -> https://i.imgur.com/zSFRxz3.png

To add covid-19 statistics, you need to edit the page using tagDiv Composer and search for covid element -> https://i.imgur.com/sj8jnzJ.png -> https://i.imgur.com/mISOTZq.png

Thank you!

Hi,

Please note that our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2,
also note that we take in order of time the topics ( time when was post the question ) and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

I just share one of your post and the featured image was display correctly https://i.imgur.com/d7wzQLb.png -> https://i.imgur.com/3PjlOMn.png

Thank you!