Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

I just checked your website and I can not find these errors, please provide some more details, some screenshots or a link where I can inspect them.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi,

If you have other questions, just let us know!

Have a nice day!

Hi,

In order to add that block, you need to use tagDiv Composer, edit the page -> https://i.imgur.com/82HqXoE.jpg and add the flex block 3 -> https://i.imgur.com/H3qj7M6.jpg after that edit it how you want https://i.imgur.com/ircxL9P.png -> https://i.imgur.com/sHUtHyB.png -> https://i.imgur.com/LQzmetz.png

Hope this will help you!
Thank you!

Hi,

If you want to use the mobile theme plugin only for amp plugin, then you can use this option -> https://i.imgur.com/0SbPJka.png also if you do not want it at all, you can disable the plugin, unfortunately there is no general option to use it only on posts or pages, this can be set only manually.

Thank you!

Hi,

Yes, this can be achieve, but this depend on the layout and page dimension you have, plugins you are using and how well the website is optimize.

If you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website, but indeed you need to use cache plugins, maybe a CDN.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Thank you!

Hi,

Please let us know all these on email and provide access to can check these settings from the theme and WPML plugin, also if you still can not achieve what you need you can ask for a refund for WPML plugin and if you are not satisfy with our theme , we can provide a refund too.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Indeed if you have more elements then the problem is still there, I think that our developers messed this and made the fix only for the classic problem, sorry for the inconvenience, I also reopen this bug on our list.

I also tested a post to check the breadcrumbs and hcard and now are displaying only once ->https://i.imgur.com/9NO2Axr.png if there is still a problem our you have some questions, let us know!

Thank you!

Hi,

I just find a better solution please replace the code from this file wp-content/plugins/td-composer/mobile/parts/logo.php with the code from this pastebin this will check if is homepage and will add an h1 only on homepage -> https://i.imgur.com/RDb52Md.png

But please note that all these settings in theme files will be lost after you’ll make a theme update.

Hope this will help you!
Thank you!

Hi,

Yes, the cloud template will display this category too, in order to fix this you’ll need to use a custom css -> https://i.imgur.com/vGkZ5zq.png
.single .tdb_single_categories a[href$="/featured/"] {
display: none;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thanks.

Hi,

Please note that we’ll take some time until Google will re-index your articles, the bets way to test it is to publish anew article and check in google results if the date appear.

Let e know the results!
Thank you!

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

Hi,

Thank you for your kind words!
That option is apply only on standard post style, if you have before a single post template from tagdiv Cloud Library, then you need to edit that template with tagDiv Composer and remove the featured image using the right click.
If you have other questions, let us know!

Thank you!

Hi,

Unfortunately for the moment there is no option to add more custom ads in theme panel, and all changes that you’ll make in theme files will be lost when you’ll make the theme update, also most of these files that need to be edited can not be set in a child theme, also this is a custom implementation that is not covered by support theme.
Support Policy -> https://forum.tagdiv.com/support-policy-2/
If you still want to implement it, please check this similar topic for how to add more
custom ads in theme panel -> https://forum.tagdiv.com/topic/add-more-custom-ads-3/ is possible that these files to be moved in tagDiv Standard pack in legacy > Newspaper and in tagDiv Composer > legacy > Newspaper.

Thank you for your understanding!

Hi derickfernandes,

This topic –> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/ should help you.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi Marcel001,

Please try using a pc or laptop, also the page is displaying correctly on mobile too, but you need to scroll the page content and editing with the mobile will be very hard.

Hi Nserebrenik make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!

Hi,

You can make a staging website where to set a copy of the current website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

To add the infinite loading on your single post template, you’ll need to edit it with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Unfortunately, the Create by Mediavine plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. We do not say that it can not work with our theme, but we do not know the right settings to make it work properly with our theme.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Support Policy -> https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hi,

If these questions are included in that email, will reply to them via email.

Thank you for your understanding!

Hi,

Is not working because is possible to not edit the correct file loop-single.php is in more theme folders, if you have the tagDiv Standard Pack enable in theme panel -> https://i.imgur.com/Drhxiof.png and the post style is set like this -> https://i.imgur.com/pAX1p0z.pngthen you need to edit the file from here -> wp-content/plugins/td-standard-pack/Newspaper/loop-single.php if the tagDiv Standard Pack is disable but you have the post style set on default, then you need to edit this file -> wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php
Also maybe will be more simple to use a custom css to achieve what you need -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

Unfortunately I have access only on this part -> https://i.imgur.com/cIvqMis.png I can not check the blog and articles.

Thank you!

Hi,

If you are referring on these next and prev -> https://i.imgur.com/j8m77g8.png buttons, unfortunately there is no option for setting them to display the posts after the tags, sorry!

Thank you!

Hi,

Unfortunately you can not make privet topics on forum, this is open for all Newspaper members.
If you want, you can send us an email at contact@tagdiv.com this will be private and we’ll try to provide there a custom css.

Thank you!

Hi,

We recommend to enable only the fonts you are using, if you are using only default fonts, then you disable the Google fonts if you do not use none of theme and you are using custom fonts -> https://i.imgur.com/IZGhOga.png, then you can disable both.

If you are using now a free theme, then all what you” have on your website will be text and indeed this will be load very fast, but with our theme, you’ll have blocks, images, modules, effects…

From what I see here -> https://i.imgur.com/oAdxdn2.png most of the css is form tagDiv Standard pack, we write an article about the theme plugin -> Newspaper Theme 10: Standard Pack or tagDiv Cloud Templates?, we recommend to replace the elements from standard pack and disable it, in this way the theme will load only the needed css, not entire css like standard pack.

Let me know the results!
Thank you!