Hi kevinperry and ludyma,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ ->
and please increase all requirements that are lower, and follow all steps.

@ludyma for some users is possible to not appear the theme update in the theme if they change some demos (this was a bug and it is fixed now), for the moment you’ll need to make the update via FTP, this is the best way from the classic updates. All the settings made in theme panel and using tagDiv Composer are stored in database, therefore these will not be lost, only the changes made in them files will be lost

@kevinperry in most cases it is a plugin conflict, you need to check all the plugins, and if after this it sill a problem, we’ll investigate and try to fix it.

If there are still some problems, let us know!

Thank you for your understanding!

Hi,

Unfortunately our theme do not have an options for this, sorry! You’ll need to use a plugin for this.

Thank you for your understanding!

Hi,

Our theme do not have this option, sorry, you’ll need to use a plugin for this, you can check this article -> https://wpklik.com/wordpress-tutorials/hide-wordpress-login-page/

Thank you for your understanding!

Hi,

That is not an error, most probably you are using an overlay option per page or header, if you are using a standard header style -> https://i.imgur.com/le1U7eI.png then you need to change the page template for that page from Page Builder + Overlay Menu on Default Template or Page Builder + Latest Articles + Pagination -> https://forum.tagdiv.com/page-templates-2/
If you are using a cloud header -> https://i.imgur.com/BL6Uwll.png from tagDiv Cloud Library, these can be edited d with tagDiv Composer, these can be find in Cloud Templates and if these are overlay will have this word in there name like this -> https://i.imgur.com/R1YbIIh.png you’ll need to use another header that is not using the overlay option.

Hope this will help you!
Thank you!

Hi,

“The bad page was not the same for all, it was just for the posts for which ‘allow discussion’ was not checked.” – this is meaning that you have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Yes, we are using for support the last version or the theme, right now is v4.9.3.

If there still a problem, let us know!

Thank you for your understanding!

Hi,

Please notice that we do not recommend to make changes in theme files, because these will be lost after you’ll make a theme update.
Also all these elements are appearing only if these are set inside of article.
If you still want to make these changes in post style/template, then you’ll need to edit the post style you are using, for example if you are using the post style 2 you’ll need to edit this file wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-2.php -> https://i.imgur.com/IrcINbf.png if you are using the default post style you’ll need to edit this file wp-content/plugins/td-composer/legacy/Newsmag/loop-single.php also will be better to set these files in a child theme to not lose theme after a theme update.

Hope this will help you!
Thank you for your understanding!

Hi,

1. If you want to set the featured category on your posts please check our documentation from here -> https://forum.tagdiv.com/newsmag-featured-posts/ using our guide you’ll be able to set the posts in the featured category.
“Or if I select “Random” can I limit it to certain articles?” – random is an order option, if you want to filter the articles you can use this section -> https://i.imgur.com/X53PgLz.png you can check more in our guide from block options from here -> https://forum.tagdiv.com/newsmag-block-settings-tutorial/
The “Modified Date” is a new sort options, in order to use it you need to enable this option -> https://i.imgur.com/V0KS1np.png to display the modified date on modules and the order option “Modified Date” will sort the post in chronological order after modified date.

2. That numbers represent the post ids, each post have an unique id ( you can find it by hovering the post title -> https://i.imgur.com/nzuKO0l.png or inside the post in url -> https://i.imgur.com/F9MeFyq.png) all the numbers set in revolution slider represent a list of posts that were selected to be display using revolution slider.

If there is still something not clear, or you have other questions, let us know!

Hope this will help you!
Thank you

Hi,

To fix the problem with YouTube video you’ll need to add an YouTube api key in theme panel -> https://forum.tagdiv.com/youtube-api-key/
If these sections https://imgur.com/MMvNagS appear in the footer, it is possible to have set in Appearance > Widgets some widgets in footers -> https://i.imgur.com/cR9ziSq.png
If there is still a problem, please provide me a link to your website.

Hope this will help you!
Thank you!

Hi,

By default our “Trending now” option have the both options, is automatic changing and have the manual buttons, to set it on auto, you need to edit the page using tagDiv Composer like this -> https://i.imgur.com/BP1Uysn.png click on element and select auto an the number of post you want to slide -> https://i.imgur.com/oIO3qAp.png unfortunately there is no option to remove the arrow buttons from the element, but you can do it using this custom css
.td_block_trending_now .td-next-prev-wrap{
display: none;
}
The code need to be set in theme panel> custom code> custom css.
If the Trending now is not slider automatic it can be a plugin conflict, , please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!
Thank you!

Hi,

If you find out that the problem is between tagDiv Mobile theme Plugin and WP Rocket plugin, then it must be a setting from the cache plugin, unfortunately we do not have a guide for this, because this plugin was not tested with our theme, but most probably is from minify css and js files.

Thank you for your understanding!

Hi,

The most easiest way it will be to change the header style -> https://i.imgur.com/pZIto7r.png or to import a cloud header from tagDiv Cloud Library and set it in theme panel -=> https://i.imgur.com/ICmtaTr.png these can be edited with tagDiv Composer and you can achieve the header you want.

Thank you!

Hi,

Please provide some details about the way you made the update, the update should not make any changes in theme settings from theme panel and pages/posts settings only the settings from theme files will be lost.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please provide me a link to your website to can inspect these problems, in this way i will be able to provide an working answer.

Thank you for your understanding!

Hi,

Unfortunately, there is o option to remove the numbers from the smart list, these are use as a pagination to know the place where is set the current list ->> https://i.imgur.com/Qis7Vzk.png sorry for the inconvenience!

Thank you for your understanding!

Hi,

Indeed this new option is enable by default on all blocks and modules, unfortunately there is no general option for this, you need to disable it individual, by editing the page with tagDiv Compose, click on block, grid check the -> https://i.imgur.com/z0g9ZOU.png

Thank you for your understanding!

Hi,

I do not understand what you want to achieve, please provide some more details.
If you want to create a new block then we recommend to use a flex block, these can be easily edited using tagDiv Composer.

Thank you!

Hi,

If you want to apply the background color only category pages, for category tags, then you can use the options from theme panel (without cloud template) -> https://i.imgur.com/qnC5aS2.png -> https://i.imgur.com/XxPH980.png if you are using a cloud template, you need to check the settings for style set on the category siblings -> https://i.imgur.com/199rSph.png
Here is a topic for how to use the custom css to change the background color for label
categories -> https://forum.tagdiv.com/topic/how-can-i-show-the-category-of-each-post-on-the-thumbnail-of-the-post/ -> https://forum.tagdiv.com/topic/how-can-i-show-the-category-of-each-post-on-the-thumbnail-of-the-post/

If this is not what you mean, or if you need help with this, please provide me a link to your website and same example with what you want to achieve.

Thank you!

Hi,

Unfortunately there is no setting for this in our theme, sorry for the inconvenience!

Thank you for your understanding!

Hi,

This problem is usually cause when you do not have set the Facebook share as in our documentation -> https://forum.tagdiv.com/facebook-share/ ( you need to use Yoast SEO).

If there is still a problem, please provide a link to your website where I can check this problem.

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/ne2eSgs.png
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

This can be done only if you are using a custom css and you reduce the width the sidebar -> https://i.imgur.com/SoEjx1j.png -> https://i.imgur.com/gB6SVkp.png
.single .td-pb-span4.td-main-sidebar{
padding-right: 24px;
padding-left: 44px;
}
.single .td-pb-span4.td-main-sidebar .td-ss-main-sidebar{
width: 304px!important;
}
The code need to be set in theme panel> custom code> custom css.
If this is not what you mean, please provide some more details and screenshots.

Thank you!

Hi,

Please do not make more then one topic for the same problem!
Reply via this topic -> https://forum.tagdiv.com/topic/problema-con-composer/#post-340771

Thank you for your understanding!

Hi,

Please note that you are trying to edit a standard post template -> https://i.imgur.com/CNVPL9S.png with tagDiv Composer that is way you get that message, these post style can not be editable only pages and cloud templates, the templates that can be edited are highlight -> https://i.imgur.com/fKMCr8m.jpg and for pages will be like this -> https://i.imgur.com/RXWdUCO.jpg

Hope this will help you!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/ne2eSgs.png
and please increase all requirements that are lower, and follow all steps.

If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Hi,

Please note that our theme need to have tagDiv Composer activate in order to work properly, with out the theme plugin will be like a normal/default WordPress theme, also if the plugin is disable the pages made with it will display only shortcodes.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

Please provide some more details about this problem and some screenshots, also what you want to edit using tagDiv Composer and you can not?
Also if you delete the tagDiv Composer an you reinstall it, the posts/page content and theme settings will not be lost.

Thank you!