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Calin
tagDiv Staff

Hi,

The problem is that your table is set to 100% width and if you want to display it like that you need to remove the sidebar from this post like this -> https://i.imgur.com/NFN923G.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If you are referring on this -> https://i.imgur.com/upYGo3F.png than you can change the menu icon only with cloud header from tagDiv Cloud library.
If this is not want you mean, please provide some more desists.

Thank you!

Calin
tagDiv Staff

Hi,

We revived a email from you and will fix the problem as soon as possible.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Thank you!

Calin
tagDiv Staff

Hi,

That can be delete only manually from theme files, or you can use some plugins for minify, unfortunately we can’t recommend one because we haven’t tested any of them with our theme.

Thank you!

Calin
tagDiv Staff

Hi,

For a better control over the meta description you can use the Yoast SEO plugin -> https://yoast.com/meta-descriptions/ also you could try to request Google to recrawl and reindex your URL
https://support.google.com/webmasters/answer/6065812

Thank you!

Calin
tagDiv Staff

Hi,

We revived your email and will fix the problem as soon as possible.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

As I can see from the code the tdc_content in post part is set to the current content -> https://i.imgur.com/B9TtQIx.png indeed this appears in update_post_meta too and in other places, unfortunately, I’m not a developer, I’m a support member, I’m not able to explain the entire code, sorry for the inconvenience!

Unfortunately you can disable the post view only from frontend, inside the post this will still appear, there is no option for this, sorry!

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

1. The changes do not reflect to the mobile version because you have enable the mobile theme plugin, this provide a better speed then responsive version of theme, but in order to achieve the speed you’ll need to create a new content for pages because, in most cases, those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor -> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/n7fEXCy.png (to use the mobile theme template on amp) or you can disable the plugin.

2. If you are an admin or the author of the post you should be able to delete it from here -> https://i.imgur.com/6BjRI6F.png

3. As I can see the popup is working -> https://i.imgur.com/Q5giYfW.png the login should work too, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If this is not what you mean, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

I have just checked your menu with my mobile and this is working -> https://i.imgur.com/0eojhsM.png you need to wait until the page is full load and only after that check the menu.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

If you are using cloud templates for header, footer ,search.. then you need to set all these per each language as the category template.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

If the images look blurry on homepage, what you can do is to use some flex block, you have some more control over the featured image using this element -> https://i.imgur.com/9eZ0pJe.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

I do not quiet understand, if you want to change the mobile logo, you can do it like in this similar topic -> https://forum.tagdiv.com/topic/phone-logo-not-show/
If this is not what you mean, please provide some more details and some screenshots if it’s possible.

Thank you!

Calin
tagDiv Staff

Hi,

You use our video tutorial from here to change the logo for mobile.

Hope this will help you!
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

The logo is there on mobile version, the problem is that the background is black alike the logo -> https://i.imgur.com/xiMko9C.png what you can do is to change the logo or the
mobile menu background color, this can be done using tagDiv Composer -> https://i.imgur.com/333OjfL.jpg -> https://i.imgur.com/QAmnryl.png -> https://i.imgur.com/9t2AqZO.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

As I can see you are using a single post template from tagDiv Cloud Library, in order to remove the comments from this cloud template you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/4DmEfRk.jpg use the right click on the elements you want to remove -> https://i.imgur.com/eImcZqW.png after that save the template and the comments will be removed.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

The sharing buttons can be add/removed from Theme panel> Post settings> Sharing -> https://i.imgur.com/9KDToTE.png -> https://i.imgur.com/5nXrAVe.png or if you are using a single post template from tagDiv Cloud library, then you need to edit it with tagDiv Composer -> https://i.imgur.com/Ca96EpJ.jpg and use the right click on the element you want to remove -> https://i.imgur.com/a2r6jOJ.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hello !

1. If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.

2. Please make sue that you have the latest version of Newspaper theme v10.3.1 also make sure that you set the YouTube api key in theme panel and you clear all cache after that -> https://forum.tagdiv.com/youtube-api-key/
The playlist id can be set like this -> https://i.imgur.com/02wQgEV.jpg -> https://i.imgur.com/nKijCsD.png

Hope this will help you!
Let me know the results!
Thank you !

Calin
tagDiv Staff

Hi,

1. This -> https://i.imgur.com/Y9uFmGf.jpg is an author page from tagDiv Cloud Library, you can edit it using tagDiv Composer -> https://i.imgur.com/9eW2X5L.png you need to select the row with that image and check in the css tab -> https://i.imgur.com/Hgb1MMl.jpg

2. If you want to have for each posts from a category a different single post templates that yes, you can do that from theme panel using single post templates from tagDiv Cloud Library, you can set on each category the template you want to have and the template for the posts with that category -> https://i.imgur.com/t0J5ztY.png

If this is not what you mean, please provide some more details.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please notice that you are using an very old version of the theme, we recommend to make a full backup to your website and database also we recommend to make first time the update on a staging website were to set your current version and make the update.
Also is possible to do not work correctly, in Newspaper X the theme builder is tagDiv Composer and all the pages and templates are made using this builder.
As a suggestion, if you are using child theme or other plugins, please deactivate them, install the theme via FTP activate the theme plugins from welcome section -> https://i.imgur.com/wmVoNmX.png cehck the website and only after that activate the plugins one by one and check the website.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi rohu2187,

I have just checked your mobile menu using my mobile and for me this is working -> https://i.imgur.com/hpcNofl.png
If this is not the problem, please provide some more details.

Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please provide some more details, what demo are you using, also some screenshots will be very helpful.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately, the in Ninja Forms plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

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