Hi,

Sorry, unfortunately our theme do not have any option for this, the menu on mobile will be display only on full screen.

Thank you for your understanding!

Hi,

Please check in media library if these two images are not deleted, also in order to find the place where are set the images, I need a link to your website.

Thank you for your understanding!

Hi,

Please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

As I can see you are using a single post template from tagDiv Cloud Library, the settings from theme panel will not apply on it, you need to edit the single post template with https://tagdiv.com/tagdiv-composer-page-builder-basics/ -> https://i.imgur.com/DxqIKZX.png-> click on post content -> https://i.imgur.com/ZHJbdNp.png or you can use a css like this one -> https://i.imgur.com/fwbmoqH.png
.tagdiv-type .td_quote_box.td_box_right{
margin-left: 24px!important;
}

Hope this will help you!
Thank you!

Hi,

I have just installed the demo and for me this is displaying in the right way -> https://i.imgur.com/uhdoUUK.png -> https://i.imgur.com/vDmP2dV.png make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Make sure that the images are big enough, also you can change the image and set it round using tagDiv Composer -> https://i.imgur.com/wgeicNt.jpg also the second image is set inside the column -> https://i.imgur.com/kdcNfd5.png with z-index 0 -> https://i.imgur.com/okvnuWW.png in this way the newsletter come over the image.

Hope this will help you!
Thank you!

Hi,

Please make a test and set each video one by one, to see if these are working or not,maybe there are some videos that do not work, also please provide some screenshots with the settings and make sure that the YouTube api key is set in theme panel -> https://forum.tagdiv.com/youtube-api-key/

Let me know the results!
Thank you!

Hi,

Yes, you can change the post template, for this you can use a single post template from tagDiv Cloud Library, these can be edited using tagDiv Composer like this -> https://i.imgur.com/4DmEfRk.jpg
The single post template appear in individual posts -> https://i.imgur.com/MRDeSHC.png and in global post styles -> https://i.imgur.com/JbMaNsK.png in order to set it on all posts that are set from theme panel, you’ll need to set it from here -> https://i.imgur.com/JbMaNsK.png
Also you can check our video tutorials from here : https://www.youtube.com/user/tagdiv -> https://www.youtube.com/watch?v=I1R3j1QYod0

Hope this will help you!
Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins and Yoast SEO, also if you are using child theme or cache plugin, deactivate them, clear all cache and make a post and check how this will be index by Google.

Let me know the results!
Thank you!

Hi,

Please note that you can set the Slider revolution shortcode using tagDiv Composer-> https://i.imgur.com/NYebc3j.png ( also you can set the shortcode directly in ca column text in text area). -> https://i.imgur.com/wxruA0T.png
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this will help you!
Thank you!

Hi,

You can translate the words “Follow us”, “Contact”, “Name” from theme panel > translate -> https://i.imgur.com/2FkjfLI.png
Please check if this -> https://i.imgur.com/0vL3tES.png problem appear only on tagDiv Composer or it’s displaying on desktop too, I just make a test and I can not reproduce the error -> https://i.imgur.com/pU3Ixdq.png

Thank you!

Hi

This is an untested plugin, the only think that I can do is to provide a css to hide the last comment -> https://i.imgur.com/EJqiC4P.png
article .fb_iframe_widget_fluid_desktop, article h3, article p{
display: none;
}
article .tdc-zone .fb_iframe_widget_fluid_desktop, article .tdc-zone h3, article .tdc-zone p {
display: block!important;
}
The code need to be set in theme panel> custom code> custom css

Hope this will help you!
Thank you!

Hi,

Unfortunately the tagDiv Composer can not be use for custom post type, but you can make a custom post type using our guide from here -> https://forum.tagdiv.com/custom-post-type-support/
Here is a similar topic -> https://forum.tagdiv.com/topic/cpt-sidebar-not-appearing/

Hope this will help you!
Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

What I can suggest to do is to optimize your website, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Also here is a similar topic -> https://forum.tagdiv.com/topic/high-use-of-cpu-what-can-i-do/

Hope this will help you!
Thanks.

Hi,

Is look that the ad is force to be set on 300×250 with an inline css -> https://i.imgur.com/avox2OS.png I think that here -> https://i.imgur.com/gIIsEqR.png in your code you have this style set, once that you set a fix dimension for the ads, the theme can’t force to change it.

Let me know the results!
Thank you!

Hi,

Sorry, for the moment you can use only the socials that are set in tagDiv Composer, there is no option to add other socials, sorry fore the inconvenience!

Thank you for your understanding!

Hi khanhthanhit, please do not share your privet Item Purchase Code on forum.

Hi sunny8u, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the item perches code. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Yes, you can achieve this, please make sure that the page template is set on default -> https://i.imgur.com/c91svXF.png after that edit the page with tagDiv Composer -> https://i.imgur.com/akj8ca4.png if the “latest Articles is still in the homepage, click and drag it at the to of page -> https://i.imgur.com/ws96HLM.png -> https://i.imgur.com/Ar3hbTI.jpg if the latest section is no longer in the page you can set it using the posts loop element -> https://i.imgur.com/HA0WFZI.png

Hope this will help you!
Thank you!

Hi,

Unfortunately our theme do not have this option, you can achieve something like that only with custom work. If you want you can set a link (if you want to set a link to lead to a URL, you could create a HTML link in the description text) to take you to a post or page or somewhere -> https://prnt.sc/pyn9zs -> https://prnt.sc/pynac2 replace the ‘#’ with your link/url

Thank you for your understanding!

Hi,

As I can see here -> https://www.screencast.com/t/hkiwLqa6jui it can be a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persist on mobile, please set the code suggested by Vlad in Theme panel> Mobile theme> Custom code> css -> https://i.imgur.com/ybtqThM.png

Let me know the results!
Thank you!

Hi,

2. That is because you do not have the latest version of the theme, please update the theme to version 10.3.1
How to Update the Newspaper Theme for WordPress, we recommend to make the update via FTP.
If there is anything else, let me know!

Let me know the resulsts!
Thank you!

Hi,

Yes, we want to continue improve our theme, but, please note that we already recommend have two plugins tested with our theme and we recommend to use them for forms -> https://i.imgur.com/E6Rrz3F.png
Please note that we can not test with our theme all the plugins that our users are using and are in conflicts with our theme or other plugins, when is about simple solutions we provide them, but in this case the problem is not quite simple, because the plugin interact with the theme functionality and provide the conflict and this is not covered by the support -> https://i.imgur.com/GT7TLx1.png -> https://forum.tagdiv.com/support-policy-2/
If you want to use the plugin with the theme, you can make a request for custom work here -> https://tagdiv.com/premium-customization-services/

Sorry for the inconvenience!
Thank you!

Hi,

In pages you need to set the ads using tagDiv Composer, you need to set the code in ad box -> https://i.imgur.com/jxhwcit.png -> https://i.imgur.com/AjCLs77.png -> https://i.imgur.com/UbJs8DB.png -> https://i.imgur.com/3Zg8Fk2.png

Hope this will help you!
Thank you!

Hi,

You can create a gallery using our documentation from here -> https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/ if you have the Gutenberg editor, then you can use the classic element to create the gallery -> https://i.imgur.com/MtGJyQL.png -> https://i.imgur.com/teVQFxl.png

Hope this will help you!
Thank you!

Hi,

Yes, for this you can use a single post template from tagDiv Cloud Library, edit it with tagDiv Composer also you can check our video turotial for ads from here -> https://www.youtube.com/watch?v=biTpVVlr8j8

Hope this will help you!
Thank you!

Hi,

Yes, for this you can use a single post template from tagDiv Cloud Library, edit it with tagDiv Composer -> https://i.imgur.com/Il75stZ.png

Hope this will help you!
Thank you!