Hi khanhthanhit,

If you send us an email, a support member will check the problem from your website, if you did not send the email, please send now.

Thank you fro your understanding!

Hi,

If I understand correctly you hide some rows on desktop and now you want to display them back, if is so then you’ll need to change the port view on one device where that row is not hidden -> https://i.imgur.com/ujJ59td.png click on the row and change back the port view, the row should be still selected even if is hidden, after that just change the display on row and this will be display back.

If you want to delete a row, you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

Unfortunately this will not work as expected, that is a random class, it will change.
Please provide some more details about what you want to achieve and I will help you!

Thank you for your understanding!

Hi,

You need to edit the cloud header from tagDiv Cloud Library with tagDiv Composer -> https://i.imgur.com/86fxiCM.png, also you can check our video tutorial from here -> https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this will help you!
Thank you!

Hi,

Please continue this problem on email, also please try reply on email only after you get a respond, we respond to topics/emails from oldest to newest, replying in your topic, will set email/topic to the newest.

Thank you for your understanding!

Hi,

So the problem is that you do not know where to set the code to display in the proper way the table, if this is the problem, then you can set this code in post in code editor like this -> https://i.imgur.com/DiFnhcj.png and the results will be this -> https://i.imgur.com/4Z2IWhR.png

Hope this is what you need!
Thank you!

Hi,

Please make sure that you are using the latest version of Newspaper theme, v10.3.1
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ we recommend to make the update via FTP.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

I just checked your website and is look that the problem is fixed -> https://i.imgur.com/8vtQUCU.png

Thank you!

Hi,

We are glad that the problem was solved!

Have a nice weekend!

Hi,

To display the images on mobile theme you need to enable 2 thumbs from theme panel -> https://i.imgur.com/aFVuDos.png -> https://i.imgur.com/CXlMNmW.png

Yes, you can have the same layout using the responsive version as an individual option -> https://i.imgur.com/BHILB8D.png , use this option -> https://i.imgur.com/YOUeKin.pngto use the mobile theme only for amp or you can disable the mobile theme plugin (if you are not using the amp plugin).

Hope this will help you!
Thank you!

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Thank you!

Hi,

Unfortunately we no longer provide that version, now that version will not work correctly and is very ease to heck and infect with virus.
We recommend to keep updating the theme, currently the latest version is 10.3.1 we recommend to test it on sub-domain and to try to rebuild your website design/layout with this version.
Also the oldest version that we can provide is Newspaper v8.8

Thank you for your understanding and sorry for the inconvenience!

Hi,

No, there are only 5 flex blocks, but you can edit theme how you want, you can also use some premade flex blocks from cloud https://i.imgur.com/FJF9Su3.png -> https://i.imgur.com/lrlAqWP.png
If you want to achieve a design and you do not know how, let me know and I will help you!

Have a nice weekend!

Hi,

This is great, thank you for your explication about how to achieve accordion and toggles!

Have a nice weekend!

Hi,

Please notice that if you are using more cache plugins these can interfere between them, we recommend to use only WP Super cache with the settings from our documentation -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

If there is still a problem, make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

For this you can use tagDiv Composer -> https://i.imgur.com/aZhQUl3.jpg set the mobile view port -> https://i.imgur.com/ufoWt1W.png click on the elements that you want to remove from mobile, go in css tab and set the display on hidden like this -> https://i.imgur.com/s4drd5Y.png -> https://i.imgur.com/VGh4rpe.png

Hope this will help you!
Thank you!

Hi,

Please follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
For progressive images, you can follow this guide: https://www.infophilic.com/make-progressive-images-increase-site-speed/
Get almost 100% PageSpeed on Newspaper theme -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Let me know the results!

Hi,

I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

This can be achieved on all blocks using a custom css like this one -> https://i.imgur.com/FsGMrgB.png
.td-post-author-name a:before{
content: "Posted by: ";
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Hi,

If you want to set manually the posts view counts, you can do it without plugins, go in posts and enable the custom fields -> https://i.imgur.com/NavHTFn.png after that down in post will appear the the custom field options -> https://i.imgur.com/waKZBHe.png chnage it -> https://i.imgur.com/NAFEi9p.png and check the results.

Hope this will help you!
Thank you!

Hi,

The thumbs are set in theme panel -> https://i.imgur.com/88q5ZWY.png from here you can disable the thumbs you do not use.
Also if you are using flex blocks, you can choose the thumb that you want to use -> https://imgur.com/9eZ0pJe
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this will help you!
Thank you!

Hi,

The date can be change from Settings > General -> https://i.imgur.com/7px6nQV.png
You can remove/change that “continue to the category” text by editing the page with tagDiv Composer, click on flex blocks and change the header template 12, this one have the continue button -> https://www.screencast.com/t/PsPdO3OwSvWW

If this is not what you mean, please provide some more details.

Thank you!

Hi,

If this problem appear on a new page, please check the theme requirements.
Also this can be caused if you are using a YouTube video, there were some changes in the YouTube api key, in order to fix the problem, you need to make sure that you have the latest version of theme, v10.3.1 and set the key as in our documentation -> https://forum.tagdiv.com/youtube-api-key/

Let me know the results!
Thank you!

Hi,

We are glade that the problem has been solved!

Have a nice weekend!

Hi,

For some templates the meta info is set in single_template_x.php this is the case for loop-single-2.php, -> https://i.imgur.com/upT1GjL.png

Hope this will help you!
Thank you!