Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

Hi,

In the moats cases this problem appear when you make the update via WordPress, using this method you need to change the theme, therefore the widgets will be deactivate in set in inactive widgets -> https://i.imgur.com/H73IQOD.png to prevent this problem, we recommend to make the update via FTP -> https://tagdiv.com/update-newspaper-theme/
In your case you can get all the widgests from incative, but you’ll need to set theme back manually, sorry for the inconvenience!

Thank you for your understanding!

Hi heizungshelden,

Please notice that these changes in theme files will be overwrite when you’ll update the theme. If you only want to remove the link from the author profile, please provide me a link to it and I will provide a css that will do the work.

Thank you for your understanding!

Hi,

In most cases if the posts and pages were not make withe some untested builders, is enough to replace the theme and this will work, if this is not he case, you’ll need to make sure that you are using the last version of Newspaper, 10.3.1 and you have only the requirement theme plugins installed, these will appear in welcome screen, after that check the results, if the post and pages are working.

Also please note that this is not covered buy the theme support -> https://forum.tagdiv.com/support-policy-2/ if you still have problems with the migration, you can make a request to our custom services and a developer will handle it -> https://tagdiv.com/web-development-services/

Thank you for your understanding!

Hi,

As I can see you are using a cloud header from tagDiv Cloud Library, so in order to change the logo on mobile you’ll need to use tagDiv Composer (the settings from theme panel will apply only on standard templates), please check our video tutorial for host to changes/set a logo from here ->https://www.youtube.com/watch?v=HXQQygkCCJo -> https://www.youtube.com/user/tagdiv

Hope this will help you!
Thank you!

Hi john432,

I think you didn’t understand how the smart list works or maybe you didn’t check our documentation for it.
Let’s try one more time, in order to set the ads in smart lists, you need to make a content for smart list and to select this template, as I can see in your screenshot you only choose the smart template.
Write your Smart List Content – the post content must have a certain structure:
Title (use h3 tag)
Image
Description
Smart list ads -> https://forum.tagdiv.com/smart-list-ads-newsmag/

Also if the ads are still not displaying, please deactivate all non them plugins, and check again, the ads should be display in article top, also make sure that you are using the latest version of Newsmag, v4.9.3 -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

As I can see you need help with the page speed.
Please follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
For progressive images, you can follow this guide: https://www.infophilic.com/make-progressive-images-increase-site-speed/
Get almost 100% PageSpeed on Newspaper theme -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Hope this will help you!
Thank you!

Hi,

Please deactivate all non theme plugins and let only tagDiv plugins, after that you can try to regenerate the images, this should work.

Let me know the results!
Thank you!

Hi,

Please note that we do not tested the ACF into Cloud Template only on standard templates, therefore we can not say if this will work or not, or what is the correct syntax.
If you want you can check a similar topic -> https://forum.tagdiv.com/topic/show-custom-fields-in-a-post-created-with-acf-plugin/

Thank you for your understanding!

Hi,

You can check our guide from here -> https://tagdiv.com/update-newspaper-theme/
In this case I think that the better way it will be to make a staging website where to set the actual version, delete the theme using FTP and replace it with the one from v10.3.1 also deactivate all plugins until you make the update, after that go in welcome section and install the theme plugins -> https://i.imgur.com/ilG68q4.png if evrithing is go normal, then you can start to activate the plugins one by one and check the website, also if you are using a child theme, you need to replace it with the one from Newspaper X package.
From Newspaper 10.3.1 you’ll be able to use the theme update option -> https://i.imgur.com/sRolm9m.png

Let me know the results!
Thank you!

Hi,

If you are using a pro demo, then you’ll need to edit it with tagDiv Composer and change/edit the cloud header from tagDiv Cloud Library, because the settings from theme panel will apply only on standard demos and standard styles/templates. -> https://i.imgur.com/CUWSPz4.png -> https://i.imgur.com/sXmAsYj.png
Please check our video tutorials from here -> https://www.youtube.com/user/tagdiv -> https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this will help you!
Thank you!

Hi,

Unfortunately in Newspaper v9.7.2 the child theme works only for few files -> https://i.imgur.com/1dIYy9l.png only from Newspaper v9.7.4 the child works for the rest of the files.
If you want you can get the v9.7.4 from here or v9.8 from here

Thank you for your understanding!

Hi,

Let’s try to make a custom post template together:
1. Use the test plugin for CPT from here -> https://i.imgur.com/BjAAWBT.png
2. Use a child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
3. Copy in the root of child the files for the post template you want to have for custom post type, these files are in wp-content/plugins/td-standard-pack/Newspaper/parts/single for this example we’ll copy the post template 5 -> https://i.imgur.com/Th04S1m.png, copy these two files -> https://i.imgur.com/ngU6YIk.png in child root -> https://i.imgur.com/FNaF3gx.png
4. Rename the single template with the id of your CPT, in our case is -> https://i.imgur.com/cFxJj8b.png
5. Check the results

Hope this will help you!
Thank you!

Hi,

Unfortunately I’m not able to answer to the questions, you’ll need to ask this the person from the custom services, you can make a request here -> https://tagdiv.com/custom-services-page-speed-optimization/ and a developer from custom work will contact you and answer to all questions.

Thank you for your understanding!

Hi,

Yes, the above solution is good and is working for the 300x250ads
Unfortunately the ad set in single post template have the same problem, is not resize -> https://i.imgur.com/psO4FMW.png is displaying in iPad but is not resize to the correct size.

you can set ads on amp if you are using the mobile theme plugin and you can set the ads on mobile ads (these will be display on amp and mobile theme) and you can use auto ads.

Hope this will help you!
Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

The newspaper.woff?17 is load in:
wp-content/themes/Newspaper/editor-style.css -> https://i.imgur.com/uOr5NcO.png
wp-content/themes/Newspaper/font-newspaper.css -> https://i.imgur.com/zMxtJkt.png
wp-content/themes/Newspaper/gutenberg-editor.css -> https://i.imgur.com/nbWkpit.png
wp-content/themes/Newspaper/style.css -> https://i.imgur.com/RuE8Bk5.png

As I know, the link rel=”preload” need to be set in the line of code for css, unfortunately I do not know where or how to do this, sorry!

Thank you for your understanding!

Hi,

I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!

Let me know the results!
Thank you!

Hi,

Is no need to change the “Header template” for the flex block/block but if you want to remove the “continue to the category” text you need to use tagDiv Composer and remove the text “continue to the category”. -> https://i.imgur.com/4E6FtGG.png and set a blank space -> https://i.imgur.com/NmU7Hvz.png

Using tagDiv Composer you can change the color for the buttons like this -> https://i.imgur.com/tBqTPkn.png most of the colors for the elements can be change with tagDiv Composer from style tab -> https://i.imgur.com/s9OrFY2.png

Yes, we’ll take a look to the category page and fix the problem.

Hope this will help you!
Thank you!

Hi,

Indeed these errors can be from there, if you want to replace the them we recommend to delete the old one and set the new one, please do not overwrite the files.
If the problem persist, you can make a clean install with Newspaper X and check if the error persist.

Let me know the results
Thank you!

Hi,

This is the list of plugins we tested with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ unfortunately we can not recommend one, sorry!
If you want you can try some of these:
12 Best WordPress Push Notification Plugins 2020 -> https://www.wpexplorer.com/wordpress-push-notification-plugins/

Thank you for your understanding!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persist, please provide some more details, some screenshots and a link to your website.

Let me know the results!
Thank you!

Hi,

Let try one more time together.
1. First please make sure that you are using the latest version of Newspaper theme, 10.3.1 also make sure that you are using the child from the current package.
2. Inside the child theme mane two sub-folders parts and single(Newspaper-child/parts/single) after that copy from wp-content/plugins/td-standard-pack/Newspaper/parts/single the loop-style-2.php and single_template_2.php -> https://i.imgur.com/Pj77q5U.png
3. Make sure that you have set the child theme -> https://i.imgur.com/MbJ82bi.png set the post style 2 on posts -> https://i.imgur.com/whjYPbK.png
4. Make the changes -> https://i.imgur.com/yUynyEX.png and check the results -> https://i.imgur.com/XiT2nnK.png

Also all these can be done using a single post template from tagDiv Cloud Library, you can edit it with tagDiv Composer and set the text you want where you want.

Hope this will help you!
Thank you!

Hi,

Yes, I’ve checked your website -> https://i.imgur.com/cJU4RIa.png and the questions was if the problem appear only in tagDiv Composer -> https://imgur.com/a/6tpODdo or on frontend to -> https://i.imgur.com/x5plcl2.png if the problem persist on both ways, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!