Hi,

Sorry, you were revering to these settings -> https://i.imgur.com/LYGCLf1.png these were remove from theme panel, because now the browses support these by default so is no need for the theme to load them.

Thank you!

Hi,

Please note that cloud templates are custom post type and a https://tagdiv.com/customize-articles-with-single-post-templates/ from tagDiv Cloud Library, can be edited only with tagDiv Composer that option will not remove the sidebar -> https://i.imgur.com/JMPX9jo.png -> https://i.imgur.com/bB7OkY9.png -> https://i.imgur.com/M9tMsJl.png

Thank you!

Hi,

You can do that. The anchor to which you want to link has to be set as well. To rows you can set IDs, so you have to set an ID to the destination row containing the element in the other page
– https://www.screencast.com/t/dzsIlRQFx
– https://www.screencast.com/t/7yBu0LhdYDrO
So when the button is clicked it will link to that page and to that row ID.

Hope this is what you need!
Thanks

Hi,

We recommend to activate only the fonts you are using.
If there is anything else, that I can do for you, just let me know!

Have a nice day!

Hi,

As I can see not this website https://www.compone.cl/wp-content/uploads/2020/ is not using Newspaper theme.
Yes, the mobile theme plugin is very limited for the moment, this will be create automatic from your posts using these settings -> https://i.imgur.com/AEb57UO.png -> https://i.imgur.com/88mREqV.png also you can set some content if you like. or if you want to have the homepage layout from desktop you can use this option and you’ll have the same page -> https://i.imgur.com/ifHPNZL.png , unfortunately you can not set for homepage a different page.

Thank you!

Hi,

Is look that the absence on iPad is set to 300×250 -> https://i.imgur.com/BI6RUEK.pngit looks that is not recognize the space that is left, what you can do in this situation is to set a specific size for the ad on iPad -> https://i.imgur.com/yviCdw0.png

Hope this will help you!
Thank you!

Hi,

If you want we can take a look to this problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

We can provide a refund if you are not satisfied with the theme, you can request it here
– https://themeforest.net/refund_requests/new

Thank you for your understanding and sorry for the inconvenience!

Hi,

I note this as a suggestion for the coming updates.

Thank you!

Hi,

This option should work on all demos, because all demos are made using tagDiv Composer. Maybe this is a restriction on your host for some files or some other plugins (the list with tested plugins -> https://www.screencast.com/t/cmPkh9jba4sZ). Please make a full backup to the website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

I’m glad that I was helpful, if there is anything else regarding our theme that you need to know or if you are facing some problems, just let me know!

Have a nice day!

Hi,

Please do not post your private credentials on the forum.
Yes, you have set an adsense code in smart list 6 -> https://i.imgur.com/K3ZkA2f.png but, this will not be display because you do not have apply on any posts the smart list 6 -> https://i.imgur.com/jwH4hd1.png -> https://i.imgur.com/1SNq2zb.png -> https://i.imgur.com/orOO3nO.png in order to display that ad on smart list 6 you need to make a smart list -> Smart list ads or you can set the code in a different ad spot, for example -> https://i.imgur.com/PlPFSkf.png results -> https://i.imgur.com/mupFdsH.png

Hope this will help you!
Thank you!

Hi,

If the images from mega menu have different sizes then you can use a regenerate plugin like this one from our documentation -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If this is not what you need, or the problem persist, please provide a link to your website where I can inspect the situation.

Let me know the results!
Thank you!

Hi,

I you want to add an image for the user, you can do it as in our guide from here -> https://forum.tagdiv.com/author-card/
If this is not what you mean, please provide some more details!

Thank you!

Hi,

Please make a full backup to your website and database, after that please make a theme update to Newspaper 10.3.1 using our documentation from here -> https://tagdiv.com/update-newspaper-theme/ we recommend to make this update via FTP.

If there are some problem, please let us know!
Thank you!

Hi,

This is quite difficult because of the text, but you can set a padding bottom on the short element like this -> https://i.imgur.com/Nb3fPfH.png -> https://i.imgur.com/5BKJ9il.png

Hope this will help you!
Thank you!

Hi,

If there is still a problem, pleas let us know!

Thank you!

Hi,

Please make sure that you have posts assigned to that category -> https://i.imgur.com/27lsAUb.png -> https://i.imgur.com/mmOn8xX.png this should solved the problem.

Let me know the results!
Thank you!

Hi,

That is quite strange, for me is working without problems -> https://i.imgur.com/K0k5c3C.jpg
As I can see the frontend is normal -> https://i.imgur.com/ccQwaAo.png but you need to translate the search button from here -> https://i.imgur.com/yH06bBX.jpg
Let me know the results!
Thank you!

Hi,

Unfortunately there is no option for this in weather widget, this will be made on visitors.

Thank you!

Hi,

All website are using JavaScript to information and for dynamic content, to apply css classes and so on.
Where should run the js if not on frontend? indeed this is use in backend too, but most of it is use for frontend by our designers.

For a better performance on the mobile version you can use the mobile theme plugin, please check our documentation for this plugin -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ this should increase the mobile speed.

Also note that the speed of your website depends on how well your website is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Thank you for your understanding!

Hi,

The problems seems to be the YouTube playlist from the demos, all demos that have a video playlist -> https://demo.tagdiv.com/newspaper_racing/ will provide that error, to fix the problem you need to make sure that your Newspaper version is at least 10.3 and the YouTube api key is set in theme panel as in our documentation from here -> https://forum.tagdiv.com/youtube-api-key/

The racing mag demo comes with custom footer page which can be customize using tagDiv Composer -> https://i.imgur.com/o5Xc70e.png

Let me know the results!
Thank you!

Hi,

Please note that our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2,
also note that we take in order of time the topics ( time when was post the question ) and if you post/reply again in your topic the time will change and will be move to the recent question, therefore the answer will be delay.

Please make sure that you sort the filter after latest, because if you do not have posts set in featured category, then the grids will not be displayed. -> https://i.imgur.com/NafEY2k.png

If you are using the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/n7fEXCy.png (to use the mobile theme template on amp) or you can disable the plugin.

If there is still a problem, please let me know!

Thank you for your understanding!

Hi,

For me everything seems to be normal on mobile version -> https://i.imgur.com/p7I1OjU.png
If the problem persist, please provide some screenshots and some more details.

Thank you!

Hi,

Please make sure that you clear all cache and check again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Yes, you can achieve this using tagDiv Composer, for this on your page or homepage you need to use tagDiv Composer, add a row, this can be stretch and you can choose the layout you want -> https://i.imgur.com/pN6vZwR.jpg let’s that you make those settings -> https://i.imgur.com/ISdhMND.jpg now the row is set in 2 but you need it in 5 so you need to set a width in % on each empty column like this -> https://i.imgur.com/aNtYAfw.png -> https://i.imgur.com/vFhzXBl.jpg after that drag an inner row in each empty column -> https://i.imgur.com/FcUVItl.png -> https://i.imgur.com/wUvuvEl.png -> https://i.imgur.com/MlYoS7f.png and in this way you get the 5 columns.
Now for the part with the image and the pdf, you need to upload your images and pdf in media library -> https://i.imgur.com/kHNsioy.png in the empty inner column set a single image add the image and set the link of your pdf from media -> https://i.imgur.com/NkjWV6i.png -> https://i.imgur.com/kJ3OJ1u.png do the same for the rest of the images, also you can use the right click to save the element you customize.

Hope this will help you!
Thank you!