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Calin
tagDiv Staff

Hi,

Please deactivate and uninstall/delete the tagDiv Cloud Library -> https://i.imgur.com/NQ2gKm8.png, after that reinstall it from here -> https://i.imgur.com/fnmF0XZ.png after that the preview should work just fine!

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi qzconsulting,

I think that when you edited the homepage you set the content in header and main content, please make sue that the header elements are set in header zone because these will be display for the whole website -> https://i.imgur.com/CqsIAMl.jpg -> page content -> https://i.imgur.com/Sywz5hw.jpg
So if you have set a footer cloud like this -> https://i.imgur.com/e9lLIpG.png you need to open the homepage and edit it with tagDiv Composer -> https://i.imgur.com/URD07tP.jpg after the frontend editor is open scroll down to the footer and edit it how you want -> https://i.imgur.com/fNhc8k0.png
If there is still a problem with the footer, just let me know!

Thank you!

Calin
tagDiv Staff

Hi,

This problem usually appear on the pages where is set a youtobe plailist, for this is need to set in theme panel an api key.
Please deactivate the tagDiv Composer and tagDiv Cloud Library, delete theme and install theme again from Newspaper > Plugins -> https://i.imgur.com/rUum5nb.png after that follow the steps from this documentation -> https://forum.tagdiv.com/youtube-api-key/ after the api key is set there should be no problems.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please note that this plugins -> https://pl.wordpress.org/plugins/newsletter/ is different from this one -> https://i.imgur.com/B9CMket.jpg this is a theme plugin -> https://forum.tagdiv.com/the-newsletter-plugin/
You can achieve that using a single post template from tagDiv CLoud Library, edit the it with tagDiv Composer -> https://www.screencast.com/t/8jLnhZT5
-> https://www.screencast.com/t/jdwF99utfjHS

If you want to set it in sidebar post you can set the code for Mailchimp that you set in newsletter in a custom html https://www.screencast.com/t/L1gXiWkp7n3n -> https://www.screencast.com/t/pIZ7vAb96hIk -> https://www.screencast.com/t/pQft8xFSXI9f

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you have the latest version of Newspaper, v10.3 and if the problem persist please deactivate the tagDiv Composer and tagDiv Cloud Library, delete theme and install theme again from Newspaper > Plugins -> https://i.imgur.com/rUum5nb.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

This block should display the categories that have the most posts set on theme, for me is working -> https://i.imgur.com/IVHypZ1.png -> https://i.imgur.com/sbjNWPQ.png maybe you are using some cache plugins, if yes, please clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Is possible that the code to not be set in the right place, using Newspaper theme there are three headers.php if you are using standard pack and a standard header the code need to be set in this header file -> wp-content/plugins/td-standard-pack/Newspaper/header.php if you are using a cloud header from tagDiv Cloud Library you need to set the code in this header file -> header.php adn if the tagDiv Composer is not enable the theme will use this header file -> wp-content/themes/Newspaper/header.php

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, please provide some more details and some screenshots.

Hope this will help!
Thanks.

Calin
tagDiv Staff

Hi,

I think that the code that you are trying to use is not correctly, please provide some more details about what you want to achieve and the code you try to use, also a link to your website will help.

Thank you!

Calin
tagDiv Staff

Hi,

I just tested your website using our iPad Pro and on this device everything works normal -> http://www.filedropper.com/rpreplayfinal1582893153

Thank you!

Calin
tagDiv Staff

Hi,

If the logo from theme panel is not apply, that means that you are not using a standard then you need to edit the header using tagDiv Composer as in our video tutorial from here -> https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this will help you!
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

In the most cases this is a plugin conflict with untested plugins, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again to see if the login is working.

Thank you!

Calin
tagDiv Staff

Hi,

I just checked this option and for me is working, please make sure that you set the post format to video, after that set the video url, publish/update the post and refresh the post and the featured image will be display -> https://i.imgur.com/oFONyfe.png -> https://i.imgur.com/BaNY7qE.png
If the problem persist, please make sure that you do not have a plugin conflict.

Thank you!

Calin
tagDiv Staff

Hi,

That menu bar is a snap menu, this can be set/edit from theme panel> header if you are using a standard header -> https://i.imgur.com/Ms7972z.png if you are using a cloud header, then you can edit it using tagDiv Composer as in our tutorial video from here -> https://www.youtube.com/watch?v=HXQQygkCCJo

The second problem is related to a plugin conflict, tagDiv Cloud Library and WPBakery, you can use only one of them, please deactivate the WPBakery and the sidebar should work again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you have the latest version of Newspaper, v10.3 and if the problem persist please deactivate the tagDiv Composer and tagDiv Cloud Library, delete them and install again the plugin from Newspaper > Plugins -> https://i.imgur.com/rUum5nb.png

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

The dashboard should look like this -> https://i.imgur.com/PKpMpgi.png also the composer should be like this -> https://i.imgur.com/Em1QH30.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Hope this will help!
Thanks.

Calin
tagDiv Staff

Hi,

You should be able to edit the homepage using tagDiv Composer also all see ms to be ok on your website, which part do you want to edit? -> https://i.imgur.com/dAIRR8B.png
Please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately for the moment our theme do not have this option to display ads after n paragraphs in the Category Archive, this file is using a posts loop element and for the moment there is no option to insert the ad inside the posts loop, sorry for the inconvenience!

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If the homepage was build using tagDiv Composer then you should be able to edit the page and make the right changes, because this can be change only with tagDiv Composer.
In the most cases this is a plugin conflict with untested plugins, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again to see if the login is working.
In order to change the category on the flex block or block, you need to click on it and check the filter tab -> https://i.imgur.com/qwcrk1e.png
If there are still problems with tagDiv Composer, please let us know and provide as more details you can and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

1. For a CPT you can try our test plugin from here -> https://i.imgur.com/BjAAWBT.png this custom post type from what i can see is working well and is displaying the breadcrumbs and post title -> https://i.imgur.com/3XtKp5A.png -> https://i.imgur.com/m2pBMgO.png
Also on pages the breadcrumbs and page title appear only if you have set the page template set on -> https://i.imgur.com/yZFIKz7.png -> https://i.imgur.com/Pwlt75O.jpg

2. For the sidebar please set the shortcode in a column text or text instead of the custom html, the shortcoeds work better for the with these elements.

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

We’ll make some more investigation to see if the theme can influence somehow this situation or if our developers can make an workaround for this situation to no longer appear the warnings in the structured data.

Thank you!

Calin
tagDiv Staff

Hi,

The header that you are using is a overlay header, this one need to be set on a page/post/category that have set at the beginning of the content, some background images/colors hero elements and the header will cone over it, in you case the header has all the elements white so these will not be visible -> https://i.imgur.com/9s1yqlV.png -> https://i.imgur.com/ynGwnIF.png so make sure that you have set a header element or a slide or some image -> https://i.imgur.com/LYkqlaN.jpg also for categories you’ll need to set some background images -> https://i.imgur.com/brTUA3k.png -> https://i.imgur.com/nd1Glrp.jpg

Thank you!

Calin
tagDiv Staff

Hi,

You can achieve this my setting a font size and weight on the text -> https://i.imgur.com/OQ7kS0a.png -> https://i.imgur.com/UpDPxxO.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

Please provide me a link to your website to can inspect the structured Data, also please provide some more details and screenshots with the implementation you’ve made.
Also there it will be more easy with a plugin, all you need to do is to deactivate the theme schema -> https://i.imgur.com/oXLU70r.png and use the recipe schema from the plugin.

Thank you!

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