Hi,

Yes, the theme create thumbs for all images when these are add in media library.
What you can do is to use the Regenerate thumbnails and delete unused thumbnails plugin -> https://wordpress.org/plugins/regenerate-thumbnails-and-delete-unused/ or this one https://wordpress.org/plugins/force-regenerate-thumbnails/ there are many plugins that can do this.
Or you can add only the images for featured image using the media library and the rest of them you can upload using ftp in this way it will be upload only the original size.

Thank you!

Hi,
Sorry, this option is available only on cloud templates.
Thank you for your understanding!

Hi,

“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.
If you want to edit the footer, or the header, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Hope this will help!
Thank you!

Hi,

You can choose to display the primary category from here -> https://i.imgur.com/Xm0DcuE.png but this will be apply only on blocks/modules, inside the article the categories will be display in alphabetical order (if the post is set o a subcategory it will be display the parent category too) , using a single post template from tagDiv Cloud Library there are only two sorts -> https://i.imgur.com/IME8Wk7.png

Thank you!

Hi,

From what I can see you do not have any errors there are 2 warnings, these should not affect your website -> https://i.imgur.com/mgnYtSk.png -> https://i.imgur.com/NrAJBFo.png, there were some changes in schema that made us to change the old implementation, here you can see the recommended schema for reviews -> https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html

Thank you!

Hi,

If you want to use the modified date on post on responsive version of Newspaper theme ( not mobile theme plugin ) you need to use a single post template from tagDiv Cloud Library, because this option is only on templates from cloud, and set the single post modified date element using tagDiv Composer
-> https://www.screencast.com/t/GkUe62u7W
-> https://www.screencast.com/t/NAEhbrP8R
Unfortunately this is the only solution for the moment.

Thank you for your understanding!

Hi,

Unfortunately our theme do not have Facebook comments, sorry! but this can be achieve using some plugins:
WP Add-on for Facebook Comments https://wordpress.org/plugins/gs-facebook-comments/
Fancy Comments WordPress https://wordpress.org/plugins/fancy-facebook-comments/
Also there are many plugins for Facebook comments that you can try

Thank you!

Hi,

Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Sorry, but for the moment only on pages and templates that can be edit with tagDiv Composer you have the possibility to set the awesome font, because these are loaded only in tagDiv Composer, sorry for the inconvenience!

Thank you for your understanding!

Hi Blo,

For this problem “Errors at columns elements: 1(models) : 0(dom)… ” please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

The mobile version appear on desktop when is a cache problem, so if you are using some cache or plugin for optimization, please deactivate theme and try again.

For this problem -> https://i.imgur.com/7OACNM8.png pelase make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

We have a guide for how to use/set a child theme, if you want you can check our documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

In order to solve the problem, you need to deactivate the tagDiv Composer, delete it and reinstall it from Newspaper > Plugins -> https://i.imgur.com/iVuqltC.png and follow the steps from this documentation -> https://forum.tagdiv.com/youtube-api-key/

Thank you!

Hi mattinodiverona,

I do not quite understand, but I think that you want to edit a page, this can be done using tagDiv Composer add a new row and set the layout you need -> https://i.imgur.com/OL48lF3.png if you want to be 50% each column, then you can add a inner row -> https://i.imgur.com/yTPRFrZ.png

Hope this will help you!
Thank you!

Hi,

This can be achieve only by optimized your website, if you want you can check these topics: -> https://tagdiv.com/how-to-increase-page-loading-speed/
-> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Thank you!

Hi,

“If the product owner likes the idea maybe it can go in the backlog?”
I do not quite understand, but if you want to change the themes we can provide a refund for the Newsmag and you can buy the Newspaper theme.

Thank you!

Hi,

Indeed there seems to be a problem, there is not apply the full style on the social counter, I will make some more investigations and I will provide a new solution.

Thank you for your understanding!

Hi,

I will add this on the list, our developer team will take a look and see if this can be improved in future updates.

Thank you for your suggestion!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, please provide a link where I can check the problem on your website.

Thank you!

Hi,

The theme it self do not have this option, but you can integrate if if you are using some shortcode from woocommerce for shopping cart -> Shortcodes included with WooCommerce -> https://docs.woocommerce.com/document/woocommerce-shortcodes/ these shortcodes can be set where you want using tagDiv Composer and a column text element -> https://prnt.sc/p0mcfg

hope this will help you!
Thank you!

Hi,

1. Make sure that the thumb 648×320 is enable in theme panel -> https://i.imgur.com/1xEduLe.png, also you can regenerate the images, this should fix the problem -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
2. For this you can use a custom css like this one -> https://i.imgur.com/iomR2FA.png also you have assigned an empty tag.
The code need to be set in Theme panel> Custom code> Advance css> iPad -> https://i.imgur.com/5IbXg8Y.png
–
.tdb_single_tags .tdb-tags li{
display: block;
}
.tdb_single_tags .tdb-tags li:last-child{
margin-top: 8px;
}

3. Indeed there is an issue on Internet explorer + Flex Blocks.
Please try this code:
[class*="ie"] .td-module-container {
display: block;
}
[class*="ie"] .td-image-container {
height: auto;
flex: initial;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

4. For me your website look ok when I zoom it -> https://i.imgur.com/aL2Uy7E.png the website that you provide as example indeed seems to be boxed you can achieve similar by setting a background color.
If you want you can check some demos -> https://demo.tagdiv.com/newspaper_style_pro/ -> https://demo.tagdiv.com/select_demo/select_demo_newspaper?utm_source=live_preview&utm_medium=click&utm_campaign=demos&utm_content=demos_button#demos

5. Our theme can not force the users to open the Facebook app, but for the most users there should by a popup to choose the way you like to open the link (if the user do not have set one option by default).

6. For this you can use a custom css like this one -> https://i.imgur.com/OccJXEZ.png this code will be apply only on this page
.page-id-1089 .tdm_block_button .tds-button .tds-button1 {
pointer-events: none!important;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Hope this will help you!
Thank you!

Hi,

Please update the theme to version 10.3 in this version this problem should be fixed.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

To solved the problem you need to enable in theme panel the thumbs for the mobile theme -> https://i.imgur.com/o57VeYk.png -> https://i.imgur.com/5U784sB.png

Thank you!

Hi,

If you want to translate the website, you can use the WPML plugin -> https://wpml.org/purchase/?dr=email this is a tested one, but if you want to translate the theme panel of the theme, that actually can not be translated, sorry!
Also here are the 15 Best Free WordPress Multilingual Plugins for 2019 -> https://colorlib.com/wp/wordpress-multilingual-plugins/

Thank you!