Hi,

I do not quite understand to which single post template you are referring, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

I’ve just checked your website with my mobile and desktop and all seems to be alright for the moment.
Also in the current version of theme it is a problem with Lazyload option from theme panel, any time when you use tagDiv Composer or make some changes in theme panel, this will be reset, this problem will be fix in the coming update, sorry for the inconvenience!

Thank you!

Hi,

You’ll need to stretch the menu to ->http://prntscr.com/pl1urx this should make the orange shadow effect in full width.

Thank you!

Hi,

Please provide some more details about how you build that footer, also some screenshot wit it wold be very helpful.

Thank you!

Hi,

Please check if you add in our ads account you new website, if yes, and this is still not working, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please notice that the backup option is not a theme functionality, in order to backup the whole site you can use some guides -> https://fizzle.co/sparkline/backup-wordpress

Thank you for your understanding!

Hi,

Please go in Theme panel> Background and make user that you have set an image that you have in media library, or remove the image -> http://prntscr.com/pl1lpy

Hope this will solve the problem.
Thank you!

Hello,

Please set the time format in date format like this -> http://prntscr.com/p3mr9u and you’ll get this result -> http://prntscr.com/p3mrqf

Thank you!

Hi,

If you want to remove the show comments from modules/blocks all you need to do is to go in Newspaper>Theme panel> Blocks Settings > Meta tag on Modules/Blocks and deactivate the “Show comment count”.
-> http://prntscr.com/pl104p

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please check this similar topic -> https://forum.tagdiv.com/topic/connection-lost/

Hope this will help!

Hi,

Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please provide some details and screenshots about the way you set the shortcode for Revolution Slider in Post also make sure that you do not make some settings to Revolution Slider to be display only on full width.

Thank you!

Hi,

Only one code is need to be set in theme panel, the other one is a standard code and is already add in our theme -> http://prntscr.com/pkwtzh also the code need to be set only in AMP ads -> http://prntscr.com/pkwum2

Thank you!

Hi,

So if you want to remove the links from the author box in a single post template will be more easy to go in wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_author_box.php -> http://prntscr.com/pkwquc and replace this code http://prntscr.com/pkwrj1 with this code -> https://pastebin.com/TNgSzchu

Hope this will help you!
Thank you!

Hi,

Yes, you can do that -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also, I’ve forget to say that you can use new templates from tagDiv Cloud Library and you can edit them using tagDiv Composer, you can achieve what you need and you do not need to wary about the updates.

Thank you!

Hi,

If you want to change the style for lists ( ol li), you can check the settings from theme panel -> http://prntscr.com/pkwe1f also on post you can apply this list from classic element from Gutenberg -> http://prntscr.com/pkwem8 after that change the view from visual editor on code editor and replace the ul with ol -> http://prntscr.com/pkwezf or the easiest way is to use custom css -> http://prntscr.com/pkwfpp
.tagdiv-type ul, .tagdiv-type ol {
list-style-type: circle;
}
The code need to be set in Theme Panel> Custom code> Custom css

Thank you!

Hi,

The easiest way is to set the above custom css in Theme panel> Custom code> Custom css, in this way you’ll not lose the css when you’ll update the plugin or theme.
Indeed there is more custom css, but is like that because that style is apply to more classes, if you’ll remove it then you can lose the layout for the elements that have these class.

Thank you!

Hi,

Yes, you could add the code from the style 12 and 13 in default style, go in -> wp-content/plugins/td-composer/legacy/Newspaper/single.php -> http://prntscr.com/pkl9lr -> http://prntscr.com/pkl9t8 the code ->https://pastebin.com/Y7tg6shm after that the code set in theme panel-> ads -> http://prntscr.com/pklacm should be display on default style too.

Thank you!

Hi,

This is structure data> because for me is look like an html code to display a menu?
If the code need to be set in the body, you can add it in theme panel, in Analytics/ js codes and this will be set at the end of body -> http://prntscr.com/pkky3a

Thank you!

Hi,

In order to change that background image, you’ll need to go in Theme Panel> Background and check the mobile sections -> http://prntscr.com/pkkwoc

Thank you!

Hello,

The mobile version is look like that because you have the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Also since Newspaper v9.7.4 you can show the responsive version on mobile theme -> http://prntscr.com/oh6r2s you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

In order to change these names you’ll need to go in Newspaper> Theme panel> Translations> Translations and search for them -> https://www.screencast.com/t/qUjeCRf7Jg8 -> http://prntscr.com/pkjqro

Thank you!

Hi,

In order to change the name for News Ticker you need to go in Newspaper>theme panel> Translations> Translations and search for Trending Now -> https://www.screencast.com/t/qUjeCRf7Jg8 -> https://www.screencast.com/t/ZwCMflkRmgF

Thank you!

Hi,

I think the best way you’ll be to make a copy of your website on localhost or on sub-domain in this way you can deactivate all the plugins and track down the problem.
If there are still some problems, or you have other questions, just let us know!

Hope this will help you!
Thank you!
Alex N.

Hi,

That depends on the elements that you are using, if you are not using the elements that are vital, then all is good.

Thank you!