I think they will hook in a function next time to turn that off for the bundled version. WP Bakery sneak that in every few versions. Suuuuupppppeeer annoying! 🙂

(( I don’t work here …. but I steal cups of their coffee when they go to lunch .. nyah hah ha! ))

Good practice on updating theme is to DELETE the old theme folder, and upload NEW one, vs over-writing the old folder. This is also how the WordPress built-in updater works for plugins and its own default themes.

You can download the updated version from your account right now. Try it 🙂

Tips:
a) don’t use “smush it” plugin
b) make sure your php settings for allowed runtime are 120 seconds vs 60 seconds.

That solved issue for one client even AFTER updating the theme and plugins to latest.

Also, some plugns “break” WordPress as of 4.5, so be sure to test which ones are wonky (hint, if they have not been updated in 2016, they may be suspect.

Hi
see the theme docs. You do NOT need to activate the authorization for the plugin as you have a bundled version and you can’t authorize it with WP Bakery. That nag can be ignored. 🙂

Um, Apple abandoned Safari on Windows PCs several years ago. It’s insecure and should never be used on any Windows-based PC (e.g., WinXp, Win7, Win8, etc.).

If you’re asking about Safari on Mac OSX or iOS
— what “specific” problem are you having? “Big troubles” is not very descriptive 🙂

See the theme docs under tutorials, DIY guide, and best of forums.

Theme docs on how to optimize this theme.

Also my guide in the DIY > best of forums.

You can test your page for more help/info on what is actually wrong at
GTmetrix.com

test one of your post pages, NOT your home page (or you will go insane, trust me!) 🙂

Well … if you have not done so, you should update theme and VC plugin to latest version as WP 4.5 changed the version of jquery used and so lots of things “broke” — there is a workaround for advanced users to load older version of Jquery, but likely too much for you.

I would first try updating your theme and VC plugin if not already done ….

a) try clearing cache – please tell me how to do this
* if you’re using a caching plugin, or using something like GoDaddy which has a “cache” feature — you need to “clear” it after updating a theme.

b) try turning off lazy loading images – please tell me what are they, all images are very-very small
* this is one of the options in the theme; see the docs on how to use the theme.

c) try not using JetPack or Photon – dont have them
* good 😉

d) try clearing transients with wp-optimize please tell me how to do this
* install the plugin, “wp-optimize” (free on wordpress.org), and then use it !

Thank you!

(( I don’t work here, but using TagDiv themes for 2.5 years and WordPress since 2004 … )

Sorry … the info I provided likely not helpful.

( I don’t work here — my feedback is my own … apologies if it’s not helpful! ) 🙂

• This reply was modified 10 years by simchris.

Try this:
a) if using Smush.it — stop; lots of issues since last month. This is a top issue for all WP 4.5 users.

b) in your php settings on server hosting control panel, change “max input time” AND “max execution time” to 120 seconds.
Many folks have it set to only 60 seconds by default. On our server after PLESK update the input time dropped to 60 seconds and we had WP 4.5.1 crashing left and right. If you already had max exec to 120, and max input to 60, changing max input to 120 solved all our crashes.

Might not be your issue — but try it and report back.

Try this:
a) if using Smush.it — stop; lots of issues since last month. This is a top issue for all WP 4.5 users.

b) in your php settings on server hosting control panel, change “max input time” AND “max execution time” to 120 seconds.
Many folks have it set to only 60 seconds by default. On our server after PLESK update the input time dropped to 60 seconds and we had WP 4.5.1 crashing left and right. If you already had max exec to 120, and max input to 60, changing max input to 120 solved all our crashes.

Might not be your issue — but try it and report back.

Several people have reported the theme working with PHP 7.

Theme not officially tested or “certified” to work with PHP 7, however.

Make sure you update the plugin and theme to latest version if using WP 4.5.1 due to changes in how WP uses Jquery.

Not theme related. Partially due to WordPress changes.

Try this:
a) if using Smush.it — stop; lots of issues since last month. This is a top issue for all WP 4.5 users.

b) in your php settings on server hosting control panel, change “max input time” AND “max execution time” to 120 seconds.
Many folks have it set to only 60 seconds by default. On our server after PLESK update the input time dropped to 60 seconds and we had WP 4.5.1 crashing left and right. If you already had max exec to 120, and max input to 60, changing max input to 120 solved all our crashes.

Might not be your issue — but try it and report back.

LOTS of people having trouble with “Smush It” — so stop using that if you are right now.

a) try clearing cache
b) try turning off lazy loading images
c) try not using JetPack or Photon
d) try clearing transients with wp-optimize

Theme does not control the permalink structure or rewrites/redirects of your site pages.

Try disabling all your plugins except visual composer, make sure you don’t have a ‘page’ named same thing as your website name, etc.

I don’t work here – just some feedback.

clear caching, try resaving permalinks

Photoshop?

or
https://tinypng.com/

ACF 4 and ACF 5 Pro work for me.

Be sure to read the ACF docs in detail on how to insert either shortcode into “page” or ideally, make a new template file for that “page” (e.g., services.php) and put the actual shortcodes into the template.

Normally you should simply be able to place the shortcode for your field into the post box (in text edit mode, not visual mode),

e.g.,
[acf field="{$field_name}"]

https://www.advancedcustomfields.com/resources/displaying-custom-field-values-in-your-theme/

Hope that helps.

If it does NOT work, try disabling all plugins except visual composer (and ACF, of course!). 🙂

(( I don’t work here . . . ))

REF: ACF Support Forum:
https://support.advancedcustomfields.com/forums/forum/acf-pro/

Go to WP admin > plugins > and make sure Visual Composer plugin is “activated” — obviously it needs to be active to work. You don’t need to “register” it, as it’s a bundled version.

It’s in the plugins folder when you download all file zip on Themeforest.

You can change the count for any post by editing the data field in the custom fields in post edit view.

Probably easier to change the plugin to edit the value?

Just as an aside — what another theme did, which was “sort of” clever, but also a tad confusing, is they made down arrow prominent next to each item, and then on mobile the down arrow (chevron, whatever) would trigger the drop down menu, but “main” item would function as on desktop as a “click location”

So, desktop would work as TagDiv menu does now.

iPad, the behavior would change so that only down arrow would trigger drop down, but the “main” menu item would work when clicked directly and would not trigger drop down menu.

Took me a bit to figure out and was intially annoyed the drop down menu didn’t work, and I’d keep going to the actual page — which is the situation TagDiv trying to address, and the way most “mega menus” work … but once I figured it out, I went “oooooh…. hey, that’s kind of clever” ….

Not sure this would be solution here; but I suppose on mobile people might be more likely when not using hamburger menu to want to go to main item vs drop down.

Of course, also note many theme devs just default to hamburger menu/slide out, to solve this issue entirely.

Andrei’s explanation is correct and logical for how the menu works, so not a bug… but simply no other way for it to work on mobile as you can’t have a button be a link and a drop down trigger ‘on tap/touch’ as there is no hover.

Anyway… the down arrow = trigger dropdown menu would be ONE solution, and it’s clever. Of course people complain about that solution too 🙂

• This reply was modified 10 years by simchris.