Hi,

We could take a look at it, send us an email at contact@tagdiv.com and provide admin login. Mention how we can see or recreate the problem in your website. Please include a link to this topic in the email.

Thanks

Hi,

I believe that has not been designed/replicated because it’s not actually possible. The featured image and the post content are different elements in the composer, so wrapping the post content around the image would left or right would not be easy or even possible.

Maybe you could consider displaying something next to the featured image, instead of the post content which will remain below. For example add an inner row and split it in 2
– http://prntscr.com/mmnf6g
On the left you can place the single featured image element, on the right you could display an ad for example or an element of your choosing.

Thanks

Hi,

The reader can’t review the posts. Only the author can set a review for the post
– https://forum.tagdiv.com/reviews-2/

Maybe you are looking for something like this – https://forum.tagdiv.com/topic/wp-postratings/

Thanks

Hi,

That is a cloud template. The lifestyle demo uses a cloud template for the posts
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
In cloud templates the author element has an option to display the author photo and size properties for it – http://prntscr.com/mmn7d8
Default templates don’t have such an option, only cloud library post templates.

Thanks

Hi,

What exactly is this dysfunctional menu? the menu should remain the one you set
– https://forum.tagdiv.com/main-menu/
Maybe you mean that the menu is the only thing visible in the website?

That could be caused by not meeting the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Please check the guide carefully and make modifications where needed.

Thanks

Hi,

If you are referring to the theme Instagram widget, in some similar cases there were some issues with the images not loading properly in combination with the Jetpack site accelerator
– https://jetpack.com/support/site-accelerator/
If you use this setting in Jetpack, try to disable it and check if the problem is solved.

Thanks

Hi,

In most cases the issue is caused by one of the cases below:

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.

Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Hi,

Something like a share counter? The theme post sharing doesn’t keep track of the number of shares made. If this is required for your website, maybe you can try some plugins, here are some examples
– https://blogpros.com/blog/2015/05/the-5-best-wordpress-share-counter-plugins

Thanks

Hi,

You can embed a whole playlist if that is what you want, like mentioned in this topic
– https://forum.tagdiv.com/topic/youtube-playlist-instead-of-each-video-individually/

Thanks

Hi,

The posts and pages would have to be present in the database in order for the theme to display them, in blocks for example. Maybe if all these domains share the same database, it would be possible
– https://wordpress.stackexchange.com/questions/76020/two-wordpress-sites-sharing-the-same-content
Or maybe duplicate the content on all installs – https://wordpress.org/plugins/multisite-post-duplicator/
Unfortunately we haven’t tested the theme in such an environment, I can;t say what would be the best solution.
Maybe some other theme users that managed to do something similar can share their solution.

Thanks

Hi,

I checked with the browser emulator in tablet portrait mode, looks like this
– http://prntscr.com/mmmmp5
Below a certain width (767px) the right column will fall below the right column, this is supposed to happen. But larger than this width it should not.

Thanks

Hi,

Try to force refresh the page in the browser, should be Ctrl+Shift+R. Could be the browser cache. Let us know if the problem remains.

Thanks

Hi,

I believe you are referring to the blocks as widgets – http://prntscr.com/mmlibu

When they are placed in a widget sidebar they will display like when they are being set in 1 column, so you can check them put here – https://demo.tagdiv.com/newspaper/block-1/
Switch through the blocks and see how they look in 1 column layout.

Thanks

Hi,

In some cases this was caused by the PHP version installed on the server. If possible try using PHP 7 or 7.1 then check again. If the problem remains, send us an email at contact@tagdiv.com and provide admin login so we can take a look. Also cPanel will be helpful if possible. Let us know.

Thanks

Hi,

You could try a plugin for that, maybe give these ones a try
– https://wordpress.org/plugins/popup-anything-on-click/
– https://wordpress.org/plugins/popup-on-click/
– https://wordpress.org/plugins/popups/
– https://wordpress.org/plugins/popup-builder/

I haven’t actually tried these unfortunately, but you could check them out. Maybe one of them can do what is required for you.

Thanks

Hi,

The most important thing is to make a backup before updating
– https://codex.wordpress.org/WordPress_Backups
Do it by your preferred method. having a backup is most recommend in case something wrong happens, or there are complications.

As for the update itself, the most recommended and reliable method is by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme panel settings, ad codes, custom code are saved by the theme in the database for the purpose of not being lost after an update. So there should be no problem in this matter.

If you use a child theme be sure to check the list of modified files for each update, if there are files that have been modified in an update by us, serving the old files from a child theme may cause problems. For example in the latest update the header.php was one of the modified files
– https://tagdiv.com/td_deploy/Newspaper/changed_files_9.2.1_9.5.html
So serving the old file from the child theme may cause problems, there were some cases. You would need to copy the new file in the child theme and redo the modifications/additions that are needed. The same for other files that have been modified by us.

After you update, clear all caches, CDN if used.

Thanks

Hi,

So in the composer it is centered and in the actual website it is not, quite unusual. I could give you a CSS solution to center it – http://prntscr.com/mml7w3

Enter the code in the CSS section of the theme panel, check if it works

.td-g-rec-id-header {
max-width: 728px;
margin-left: auto;
margin-right: auto;
}

Thanks

Hi,

I could give you a code to increase the height of the logo, and make it display in the full size in which it is uploaded – http://prntscr.com/mmksv8

.td-header-style-3 .td-header-sp-logo img {
max-height: 120px;
}

The code can be entered in Theme panel custom code, CSS section.

Thanks

Hi,

It would depend if the mobile theme plugin is used or not, also if this is regarding the post title in the modules or in the single post page. It could be done with some CSS if you want to modify those elements just for mobile.

With the composer it would be easier, simply select the mobile mode and customize the font properties, for example in a page – http://prntscr.com/mmkjgu
Or in a cloud post template – http://prntscr.com/mmkk7q
That will only apply to mobile mode, you can customize the fonts per device.

Thanks

Hi,

You can import that homepage through the cloud library plugin, it is available
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– https://affiliate.tagdiv.com/#/single/page/Homepages/324
Also the footer page if needed – https://affiliate.tagdiv.com/#/single/page/Footers/328

We will try to add more demo content in the cloud library in the future.

If you don’t want to use the cloud library plugin, you could copy the demo homepage content from the demo files – http://prntscr.com/mmkgdk
Then edit it with the tagDiv composer and configure it with your own images, posts and other information.

Thanks

Hi,

So you enter code in the Live CSS and click save, but the code is not saved? What if you enter the code in the theme panel custom CSS section, does the same happen?

Code entered in both these sections will be saved in the database, for the purpose of not losing it after a theme update.

Thanks

I tried in multiple browsers, still the same in my case – http://prntscr.com/mmk6uj

Try to add that AMP plugin like so, in the speed booster plugin code
– http://prntscr.com/mmk85l

'accelerated-mobile-pages/accelerated-moblie-pages.php',

Then that plugin should not deactivate the speed booster.

Please send us an email at contact@tagdiv.com and provide admin login, as well as FTP or cPanel if possible. Include a link to this topic in the email.

Hi,

So you have created a widget sidebar and you wish to use it for the posts. That shouldn’t be a problem. For each post you can select from your available sidebars
– http://prntscr.com/mmjucv – http://prntscr.com/mmjujj

To control many posts at once, you can use the primary category
– https://forum.tagdiv.com/primary-category/
By setting a sidebar for the primary category, each post that has it as primary category will inherit the sidebar. If there is no primary category set, the first category alphabetically will be automatically set as primary. If the post has only one category this will be primary.

Thanks

Hi,

We could take a look at it, send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thanks