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Simion C.
tagDiv Staff

Hi,

Indeed, you have to activate the sticky mode and enter content in the sticky header
http://prntscr.com/mn0hfi
This way you can add the elements you want, default header and sticky header can contain different elements.

Simion C.
tagDiv Staff

So there are sidebars in the widgets section, but they do not appear in the custom sidebar dropdown as shown. What if you create a new sidebar, does this one appear.

Maybe there is something special about your previous sidebars. Changing themes would require that you create new sidebars, chances are the ones from one theme will not work with another one.

Simion C.
tagDiv Staff

Maybe if you modify the image box code in the tagDiv composer files, but that modification will be lost after an update.

There could be plugins that allow adding extra parameters to links/buttons at once, haven’t tried any myself. Or there could be other solutions that can be adapted
https://wordpress.org/support/topic-tag/onclick/
https://wordpress.stackexchange.com/questions/269826/how-can-i-add-onclick-event-to-a-specific-wordpress-menu-link

Simion C.
tagDiv Staff

Hi,

Why not use the theme auto-load that was introduced last update
https://tagdiv.com/infinite-loading-for-single-posts/
I remember users trying to use such plugins for auto-loading, they did not work at all from what I know.

Thanks

Simion C.
tagDiv Staff

Glad it worked, that change in the code would be needed for other flex block types.

Simion C.
tagDiv Staff

Hi,

That would be unusual, always the latest version of the theme is available for download on themeforest, at the moment 9.5 (since the 6th of February). I re-downloaded the package to be sure, it is 9.5 – http://prntscr.com/mmpymz

So it should be the same for you.
Thanks

Simion C.
tagDiv Staff

Hi,

Please be sure to update the theme properly. If you download the full theme package, the actual theme zip file is inside it
https://forum.tagdiv.com/whats-included/

Follow the guide carefully – https://forum.tagdiv.com/how-to-update-the-theme-2/ and there should be no problem. It is common practice to make a full backup before updating, in case something goes wrong.

Thanks

Simion C.
tagDiv Staff

Hi,

Were there any errors displayed? Should be no problem activating the theme
https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

If there is a problem, send us an email at contact@tagdiv.com and provide admin login and the activation key. We will check it. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

Sorry for that, it is true that the settings in the super cache plugin have changed in newer versions. We will update the guide accordingly. If you have questions about setting it up let me know.

Thanks

Simion C.
tagDiv Staff

Hi,


@stephanie1978
The images look alright at the moment – http://prntscr.com/mmprx1
What you did seems to have worked.

Thanks

Simion C.
tagDiv Staff

Hi,

Seems to work in my case – http://prntscr.com/mmppz4 However the caching can still be active despite the status in the theme panel. Check while in incognito in the page source, at the bottom of the page, should be something like this there
http://prntscr.com/mmpqwf

Thanks

Simion C.
tagDiv Staff

@tageldart The child theme is included in the theme package, code folder
https://forum.tagdiv.com/whats-included/http://prntscr.com/mmp9gg
It contains the basic required code specified by WordPress. You only have to install it and them use it
https://forum.tagdiv.com/the-child-theme-support-tutorial/

Simion C.
tagDiv Staff

Try to override that max-height, this would be needed in order to display a bigger logo.
Enter this code in the custom CSS section of the theme panel

.td-header-style-8 .td-header-sp-logo img {
max-height: none!important;
}

Then the logo image will not have a max-height. Or instead of none, use a different. bigger max height value.

Simion C.
tagDiv Staff
Simion C.
tagDiv Staff

Hi,

Then a CSS solution would work. For example a code like this will color all the excerpts for all blocks/modules at once – http://prntscr.com/mmovr4
Use the color you want in the code, then enter it in the custom CSS section of the theme panel

.td-excerpt {
color: black;
}

For the breadcrumbs try something like this – https://forum.tagdiv.com/topic/customizing-look-of-breadcrumbs/

Thanks

Simion C.
tagDiv Staff

Hi,

On mobile the columns will fall one below the other, from left to right. So the left column will be at the top followed by the others below it.

Maybe this would be possible by hiding the blocks or entire row, and displaying a different row/content on mobile. A topic explaining the hide option
https://forum.tagdiv.com/topic/change-moduleblock-12/

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t exactly know how that would be done, or if it would be possible with plugins and the theme. The author pages will show all the posts the author has published, users can’t like posts and affect the author page content.

By theme options this is not possible, also I am not aware of plugin that could do it, maybe there are, can’t say for sure.

Thanks

Simion C.
tagDiv Staff

The mobile plugin is included in the theme package, in the plugins folder
https://forum.tagdiv.com/whats-included/http://prntscr.com/mmoenm
You can install it and activate it, more information about it here
https://forum.tagdiv.com/the-mobile-theme/

Simion C.
tagDiv Staff

Hi,

That is the Gutenberg editor introduced in WordPress 5. Were the pages built with WPBakery? Why exactly are the pages impossible to edit?

If the WPBakery edit button does not appear in Gutenberg it probably means you do not use the 5.6 plugin version provided in the theme package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Update the WPBakery plugin and it should appear – http://prntscr.com/mmod9z
The plugin also has an option to disable the Gutenberg editor
http://prntscr.com/mmodlg

Thanks

Simion C.
tagDiv Staff

Hi,

I could take a look at it, post a link to the website so I can check on mobile.

Thanks

Simion C.
tagDiv Staff

Hi,

The website you mention seems to be offline at the moment – http://prntscr.com/mmntvw

Publishing failed messages can be displayed when using Gutenberg, there are similar reports online. If you don’t use specific Gutenberg elements you could use the classic editor plugin instead.

Those errors you mention seem to be referring to WordPress core files, did you maybe make modifications to them? Also do they appear if you deactivate all plugins except theme plugins? Is the wp-debug set to false in the wp-config file?

The Yoast plugin should work properly with the theme, it is the recommended SEO plugin. What are the errors that appear?

Thanks

Simion C.
tagDiv Staff

Hi,

A general font setting does not exist at the moment, you would have to set the font you want for each element specifically, in the theme panel font settings. Sorry for the inconvenience.

From what I know there are plans to implement a setting for this, to set a general font for the whole website.

Thanks

Simion C.
tagDiv Staff

Hi,

The images should be of the same size when displayed in the same modules. Maybe you need to regenerate, this is common when using the theme with existing (older) content
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

If the problem is of a different nature, please post a link to the website where this is happening so I can take a look.

Thanks

Simion C.
tagDiv Staff

Hi,

Sorry for this, but note that if you keep replying in your own topic before we reply, it will only delay the answer from us. It will refresh the topic date and add it to the bottom of the queue. We answer from oldest to newest.

Regarding the question, when boxed the website will have a fixed predefined width, You can stretch the rows within the boxed limits and make it edge to edge
http://prntscr.com/mmnlq1
But stretching it outside the boundaries is not possible or changing the predefined width when boxed. Maybe this will be possible in the future.

If that post uses a cloud post template, with the post content in the right column and the sidebar in the right column for example, note that split rows have a column gap setting. So that setting can be used to customize the space between them
http://prntscr.com/mhrv83

Please let us know if you have more questions.
Thanks

Simion C.
tagDiv Staff

Hi,

A general search template can be set, in the theme panel, template settings. If you have problems using the cloud library plugin to import cloud templates we could take a look.

Could be caused by plugins, try and deactivate all of them except theme plugins and check again.

If you already tried this and the same happens, send us an email at contact@tagdiv.com and provide admin login as well as cPanel if possible. Include a link to this topic in the email.

Thanks

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