That is demo environment created by us for presentation purposes. There you can see the cloud templates, preview and edit them to see how they are made. If you wish to import them install the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– http://prntscr.com/mn63yg – http://prntscr.com/mn644t

Let us know if you have more questions.

Basically the settings are mostly the same, some have been renamed or moved. They should be like this – https://www.screencast.com/t/O4bGofxq
The new theme documentation is almost ready, it will contain the updated guide for this plugin as well. Sorry for the inconvenience.

I must say that is impossible, maybe you are downloading the latest version in one place, but then install an older one from a different place.

We double checked and the latest theme version 9.5 is uploaded in themeforest, so downloading an older version would not be possible even if required.

If there is still a problem in your case, you could try and contact Envato support
– https://help.market.envato.com/hc/en-us
They should be able to help you with this unusual situation. Let us know how it develops.

Somehow I failed no notice that. Maybe with a plugin that would be possible. I made a quick test with this plugin – https://wordpress.org/plugins/infinite-ajax-scrolling-for-woocommerce/
Free version seems to work with the product category pages, although it loads the products in a weird number, sometimes only one is loaded it seems
– https://www.screencast.com/t/GZo3NgLxyd7e
I only changed the next selector in it’s default configuration, seems to work
– http://prntscr.com/mn5i7b

Haven’t tried any other plugins unfortunately, so there isn’t much I can say about getting this to work with other plugins.

Hi,

Using a cloud post template you can stretch the rows while editing the template with the tagDiv composer, so it is possible to create wider layouts – http://prntscr.com/mn4pnh
Here you can experiment with the cloud post templates (preview and edit them)
– https://affiliate.tagdiv.com/#/load/Single
You can import them with the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
There is also a blank cloud post template if you want to create your own for scratch.

So for cloud post templates this is possible, for predefined post templates it is not. You can check out the predefined post templates here – http://prntscr.com/mn4qrq
– https://demo.tagdiv.com/newspaper/

If you have more questions let us know.
Thanks

Hi,

This would be where the players for each source are defined – http://prntscr.com/mn4mqp

You can remove the featured image that the theme sets from the video, and set the one you want – http://prntscr.com/mn4nlm
The code for that is is the same file – http://prntscr.com/mn4o8k

Thanks

Hi,

Seems that is the case indeed. That extension will remove the ads when enabled because of the class used I believe, in case of the background ad seems the whole page is blocked.
I could make a note of it and pass it along to see what can be done about it.

Thanks

Hi,

Usually this happens due to low wp-memory value, try to set it to 256M if possible
– https://tagdiv.com/newspaper-theme-requirements/

In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.

In others changing the PHP version to 7.0 or 7.1 worked. It could also be caused by security plugins or security server modules, or file permissions.

If nothing works, we could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com so we can investigate.

Thanks

Hi,

You don’t have to install the black theme demo if you don’t want to. Provide some examples about what exactly you want to do and where. A link to that location with explanation will be helpful. I will try to give you a solution.

Thanks

Hi,

Columns are the result of splitting the row. If you have no content to enter in the column leave it as is. For example if I split a row like this – http://prntscr.com/mn2nlg
The column on the right can’t be removed/deleted.

Are there cached files? – http://prntscr.com/mn2j08 if there are it means the cache works. If the website gets visitors the cached version should be served in this case.

1. Thank you for mentioning it, I will make a note of it.

2. Regarding the footer there should be a solution provided by my colleague Bogdan in the email conversation.

Sorry for all these inconveniences, it was decided by our developer team to remove this page template, there will be an option for the footer as well, just like for the header, to remove it for specific pages.

Hi,

In the top grid I currently see the latest post being from February 18
– http://prntscr.com/mn24zy
In the block below the grid you seem to be using a random sorting, so that works accordingly. All blocks and grids have a sorting option, if you want the latest posts sort by latest
– https://forum.tagdiv.com/block-settings-guide/
If you use a caching plugin check it’s settings as well. Should be set to clear itself when new content is published, or some similar setting.

Thanks

Hi,

What Bogdan was trying to say was that the mobile version of the website uses this plugin
– http://prntscr.com/mn23to
So what you are seeing on mobile is not coming from the theme, it is coming from the plugin. Please check the plugin documentation and see if there are options for the fonts.

Thanks

Hi,

It is actually, sorry for the confusion – http://prntscr.com/mn2240 Bogdan used an older screenshot where it did not appear.

Thanks

Hi,

There should be a delete icon on the row – http://prntscr.com/mn20di
Or select it and click delete on the keyboard, or drag the row in the right corner
– http://prntscr.com/mn210t
These would be enough options for deleting a row.

Thanks

Hi,

The columns in a row, on mobile (or as the width decreases) will be displayed one below the other, left to right. So the column on the left will be on top followed by the rest of the columns.

Maybe if you should consider it, this would be somewhat possible by hiding the blocks or entire row, and displaying a different row/content on mobile. A topic explaining the hide option here
– https://forum.tagdiv.com/topic/change-moduleblock-12/

Thanks

Hi,

I really can’t say what modifications in the theme code would be needed in this case. It works just as in WordPress, the images that are uploaded will generate various thumbnails.

Maybe periodically use a plugin that can remove unused thumbnails, for example the ones mentioned in this topic
– https://www.webnots.com/how-to-cleanup-thumbnails-in-wordpress/

Thanks

Hi,

That is the case at the moment, only the category tags will appear in the module, these aren’t supposed to display other tags. That is the case for all the modules.
The actual tags of a post will appear only in the single post page.

If you would like to modify a module to show the tags, you could try this suggestion provided by a user, maybe it still works
– https://forum.tagdiv.com/topic/display-tags-along-the-category-on-the-blocks/
Test this in a testing environment if you have created one, before using it on the live website.

Thanks

@all Please see this topic – https://forum.tagdiv.com/topic/after-updating-to-version-9-5-the-site-does-not-work/

If you use a child theme and copied the header.php file in it, note that the file has been modified by us in the latest update. Re-copy it from the main theme and redo your modifications or code additions. Serving the old file from a child theme can create issues. Let us know if there are still problems.

Hi,

We don’t recommend making modifications to the theme stylesheet, this could lead to problems. With a general background set, there will be a class set on the body, this will apply to all the theme containers and restrict them to a certain width, in order to see the background – http://prntscr.com/mn11ka
Only through modifications in the stylesheet or overriding CSS code would this be possible.

If you want a wider layout and keep a background, maybe you could consider doing it in the composer with the row background options (color, image or YouTube video)
– http://prntscr.com/mn137j – http://prntscr.com/mn13bk
Now the composer can be used to design almost anything, pages, post templates, category templates etc.

Thanks

Hi,

So the issue is only with the live CSS. We could take a look at it, send us admin login at contact@tagdiv.com and we will try to identify what could be the problem. Include a link to this topic in the email.

Hi,

I don’t quite understand what exactly is the problem here. So you have added an ad box in the header on desktop and it is working. On mobile mode you can do the same, with an ad box so there shouldn’t be any issues
– http://prntscr.com/mn0uzt
If I misunderstand the problem let me know.

Thanks

Hi,

Updating to the latest version (now 9.5) would be in this case like switching to a new theme because of the differences between such an old theme and the current version. There was such a script from what I can remember quite a while ago in version 7 I believe. But this is not possible anymore.

There is an update guide here – https://forum.tagdiv.com/how-to-update-the-theme-2/

Remember to scan the database for malware, code in the theme panel, child theme etc. Currently when I visit the website my PC becomes almost unusable, this could be due to malware of some kind – https://www.screencast.com/t/lN5TWpUhS1

Thanks

It would be easier with some CSS, check in this topic a solution I provided (lower in the post) to color the category tags by the category name
– https://forum.tagdiv.com/topic/category-label-appearance-on-block-1/