Hi,

Theme panel saving issues are usually caused by the following elements
– https://forum.tagdiv.com/topic/theme-panel-9/
The last similar case we investigated was related to the mod-security module of the server firewall, this was blocking the theme access to admin ajax.

If you already investigated these, we could take a look as well. Send us an email at contact@tagdiv.com and provide admin login as well as cPanel if possible. Include a link to this topic in the email.

Thanks

Hi,

The links in the footer of the wine demo are for demo purposes. They are actually buttons. Here you can preview and even edit the footer page used in the wine demo
– https://affiliate.tagdiv.com/#/single/page/Footers/350

You can install the demo and customize the footer page elements as you want, with your own information replacing the demo data
– https://www.screencast.com/t/PW4VQLP9PVo
Or import only the footer page used by the wine demo, with the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks

Hi,

Once installed the tagDiv composer can be used to build pages and templates (templates will require the cloud library plugin as well). All that is needed to use in on a page is to edit the page with it, the composer sidebar will appear
– https://www.screencast.com/t/PGyQNvZmP
– https://www.screencast.com/t/uchgqqXRLj

What exactly is happening in your case when you try to edit a page with the composer? Is the Add element sidebar missing? Please let us know.

Thanks

Hi,

The only way to display another logo image in the header would be to enter it in the header template file directly. In your case it is header style 9
– https://www.screencast.com/t/julYU0H2Qn2
It may require additional CSS for positioning it, so it will be useful to wrap the image in a div with class to target it specifically.

Thanks

Hi,

All modules can display the category tag, it just has to be enabled in the theme panel
– https://forum.tagdiv.com/category-tag-on-modulesblocks/
Block 7 uses module 6 – https://forum.tagdiv.com/theme-blocks-modules/
So the category tag has to be enabled for module 6 and it will appear
– https://www.screencast.com/t/TR7MfGJCSSOm

If this is not what you meant, please try to explain in detail what you want to do.
Thanks

Hi,

From what I can see in their instructions they say that the images should be wrapped in a specific div with a class
– https://www.screencast.com/t/KZ7jiLuwzJyt
That can be done in a simple page that is not built with the composer, in the text tab. Or in a page built with the composer within a text element (this could work). Each image has to be wrapped in the div with class. Maybe try it like that and check the results.

Thanks

Hi,

There are filters available in blocks for users to sort the content (like the ajax filter), but these filters don’t take into account or track which user does it and display personalized content based on the user actions.

The theme or the composer elements don’t have such a capability unfortunately. Plugins that may be able to do this may not work with the composer blocks, if there are such plugins.

Thanks

Hi,

We are aware of this issue, it is almost fixed and will be included in the next theme update along other various other fixes. Currently selecting the latest articles template does not function correctly, the settings that should appear do not. Sorry for this inconvenience.

Thanks

Hi,

Does that happen even for newly created pages? It might appear when the page contains code or elements that do not belong to the tagDiv composer. Or in some cases it may appear due to plugin conflicts.

We could take a look if you could send us an email at contact@tagdiv.com and provide admin login. Mention how we can recreate the issue on your website. Please include a link to this topic in the email.

Thanks

Hi,

Where exactly are you adding the link, to what element? I will try it on my end, maybe there is a problem.

Thanks

Hi,

Maybe with a slider plugin that has this capability that will be possible. Except the gallery which can slide images (from the media library) the rest of the theme slider elements are for posts. They cannot display external images. Sorry for the inconvenience.

Thanks

Hi,

I see you use an older theme version (9.0.1) and latest WordPress. When WordPress is updated we also update the theme and fix various issues if some are found
– https://www.screencast.com/t/soUmv4sPCjP

You should consider to update the theme as well, not just WordPress. The latest theme version is 9.2.2. Here is a guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
After the update clear all caching and check if there is still a problem with the text elements. If it is, you could investigate plugins as a first step.

Thanks

Hi,

I will need more details as to what cloud element are you referring to exactly, maybe it is possible to achieve.

Thanks

Hi,

I could take a look at this, please post a link to the website. The setting you mention is the one that applies the background color, maybe there is a problem in your case. I tried setting the same color and it applies
– http://prntscr.com/m2h6xv
How is the black background color set? Do you have the black demo installed? The black demo has many customizations, setting a background color in the theme panel doesn’t override the black demo background.

Regarding the sub-menu you mention, what exactly do you want to do with it? Some more details would be very helpful. Let me know.

Thanks

Hi,

Unfortunately that will not be possible, the exchange widget doesn’t have an option for adding more currencies.
You could use a different widget that has the needed currency, there are plugins that can offer this. You could try some of them
– https://wordpress.org/plugins/tags/currency/
– https://wordpress.org/plugins/tags/exchange/

Sorry for the inconvenience, please let us know if you have more questions.
Thanks

Hi,

So the mobile theme plugin was to blame, sorry again for this inconvenience. Shouldn’t be long before a theme update will be released, containing various fixes including the one for this issue.

Thanks

Hi,

I see you already did it – http://prntscr.com/m2gznb

The mobile theme doesn’t have many settings available, this is for improved performance on mobile. Such a customization will require modifications in the mobile plugin code. But I see you made the modifications and the result is working fine.

Let us know if you have more questions.

Thanks

Hi,

So the thumbnails do not load in the live search modules? – http://prntscr.com/m2gyuy
I could take a look, post a link to the website.

Thanks

Hi,

Those are breadcrumbs, there are font settings for theme in the theme panel here
– https://www.screencast.com/t/PeoLq6n0Zn
The settings are general and will affect all the breadcrumbs in the website. If you want to increase the font only for the blog page, use some CSS like this for example
– https://www.screencast.com/t/cWWruGExjuR

.home .entry-crumbs {
font-size: 15px;
}

Thanks

Hi,

The theme thumbs have a class you could use in the CSS
– https://www.screencast.com/t/hcEknhq0E1KJ
That class will only appear on thumbnails so it will not affect all the images, you could use it in the code.

Thanks

Hi,

You could use plugins for that if required, or different methods of implementing these rich cards. I found some guides
– https://yoast.com/rich-cards/
– https://wpmissing.com/plugins/best-wordpress-schema-structured-data-plugins/
– https://www.wpsuperstars.net/rich-snippets-schema-plugins-for-wordpress/
Or use manual markup within the articles, from what I can see there are multiple methods to do it.

Thanks

The theme container width is 1068px by default, the rows used in the tagDiv composer can be stretched as shown above. Within these stretched rows it would be best to use flex blocks instead of the predefined blocks (1 to 25).

If you force the theme container to a different width with CSS, there will be problems overall. It is not recommended to do so as it may break the theme design. Please try and use the available composer settings to build the pages/cloud templates instead of using CSS.

Hi,

We are aware of this issue you are describing, it is almost fixed and will be included in the next theme update. Currently when using the page template with latest articles, in some cases the settings for the latest articles do not appear
– https://www.screencast.com/t/zdNNUdwt5hr
What you could try for the moment if you use the Gutenberg editor, is to (while the latest articles template is selected) click a few times on these tabs
– https://www.screencast.com/t/uokjR19n9
We are sorry for this inconvenience, it will be taken care of as quickly as possible.

The unique articles setting should work, I made some tests with it using the same grids you use.
Without unique articles – http://prntscr.com/m2giwc
With unique articles – http://prntscr.com/m2gj3r
If you enabled it and it is not working, could be a plugin conflict maybe or the cache needs to be cleared.

Thanks

Hi,

That would be one of the requirements when creating a mega-menu with sub-categories
– https://forum.tagdiv.com/mega-menu/
The menu item you want to make a mega-menu should not have any sub-menus, in your case it has and they are displayed below the mega-menu sub-categories. This is a similar topic with a more detailed explanation
– https://forum.tagdiv.com/topic/hopefully-last-bit-of-help-slight-issue-with-the-mega-menu/

Thanks

Hi,

Website is online now from what I can see. Regarding the issue mentioned before, send us an email as specified and we will take a look to try and identify why the article titles are missing in the latest articles section.

Thanks