Hi,

So the problem appears when placing a block 6 or maybe you mean a big grid 6? We could take a look at this, please provide admin login and cPanel or FTP at contact@tagdiv.com and we will create a test page to see this happening.

Mention in the email which element or elements are you referring to exactly and how we can recreate the problem. Also please include a link to this topic in the email.

Thanks

Hi,

Please provide some examples of this CSS you are referring to, also a link to the website would be helpful as well. We will take a look.

Thanks

I don’t understand what you are referring to unfortunately. Maybe with some more details, screenshots about the elements you are mentioning and what exactly you want to do with them, I could give it a try.

There is a guide I can provide you for making various customizations for the website, using the browser inspector tool
– https://www.screencast.com/t/keG4sdRXkHa
Some simple image effects here, maybe these will be useful for you
– https://www.w3schools.com/howto/howto_css_image_effects.asp

Hi,

We will take a look. Please provide admin access as well as cPanel or FTP if possible, by email at contact@tagdiv.com so we can investigate this issue. Include a link to this topic in the email.

Thanks

Hi,

That is a cloud library shortcode, the loop I believe. Please check if the cloud library plugin is active
– https://www.screencast.com/t/keG4sdRXkHa
If it’s not, activate it and the shortcodes will be be rendered.

Thanks

Hi,

Is the page build with the tagDiv composer? Rows and columns have options to set a color background
– https://www.screencast.com/t/OpD2v23DsBa
That would be one way to color the actual content, it would be possible with CSS as well. If you need help with this, please provide a link to this page if possible and I will take a look and identify the best solution.

Thanks

Hi,

The website you provided is very fast as it is currently, a pleasure browsing it. The lazyload should improve the speed even more, by not loading all the images at once, but gradually as the user scrolls down the page. This reduces the page size and there should be a noticeable improvement.

Previously the lazyload the theme used was not a true lazyload, now this has changed and a new implementation has been developed from scratch.

Hi,

If they are not in the page while editing with the composer, then they would be widgets. Please check in Appearance->Widgets and change the widgets as needed
– https://www.screencast.com/t/k3eKHpD0D1

In most cases providing a link or screenshot with the elements in question are very helpful for a more accurate response or solution.

Please let us know if you have more questions.
Thanks

Because the element displays a post loop – https://codex.wordpress.org/The_Loop
– https://www.wpbeginner.com/glossary/loop/

Loops have no filtering options, they can be placed in pages, cloud category templates, cloud tag templates etc.

For example while creating a category template, place a loop element in it. The template can be applied to multiple categories, the loop will be filtered automatically to display posts only from the respective category.

This is useful to have, blocks for example will always display the same posts regardless of where they are places, according to the filtering you set, but the loop will display posts according to where it s placed.

Hi,

The most common causes for the composer not working would be these

– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

The code mentioned in the second topic is provided at the bottom of the requirements guide, it solved many composer issues for many users
– https://forum.tagdiv.com/requirements-for-newspaper/
Also be sure to check all the other requirements as well.

Ultimately investigate plugins, disable them one by one (except theme plugins) while checking if the issue is fixed, or all at once. Let us know what you find.

Thanks

The shortcode has changed for the ad box, it is mentioned in one of the topics from above – https://www.screencast.com/t/cu1zj7KFYZOj

[td_block_ad_box spot_id="custom_ad_1"]

Modify it accordingly and it should work properly then.

Hi,

Yes it is, there should be no problem of compatibility. After you update please clear all caching and CDN if used, also the browser cache if possible. There were reports from our users of images not being displayed after the update, for some clearing all caches solved the problem.

If you experience such an issue and it is not fixed after trying the above, please disable the theme lazyload feature in the theme panel for the time being
– https://www.screencast.com/t/0zox1YzS

We will continue our investigation for the lazyload issues and try to fix any potential, problems with it.

Thanks

Hi,

I thought you wanted to change the color of the social icons and X(close icon). That code will do that.

Other than that I don’t quite understand what you want to do exactly. Please provide some screenshots of the elements you want to modify and how, for a better understanding.

Hi,

A class can indeed be added to blocks, this will allow more precise targeting by CSS. If you want to remove the post title for a specific block, you could do it like this
– https://www.screencast.com/t/9m2PFe6R
– https://www.screencast.com/t/XGIyrOa9
Code used in example here

.myclass .entry-title {
display: none;
}

If this is not what you wanted, please mention what exactly you want to, some examples with links or screenshots will be helpful.

Thanks

Hi,

You can use the classic element within the Gutenberg editor
– https://www.screencast.com/t/kcBMa9kNH9C
That element is located in the formatting dropdown of the add element option
– https://www.screencast.com/t/uJNACoylpFQ

Thanks

Hi,

Maybe by creating and using a gif with the images you want to show, then use that gif in the header ad spot
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
That could work, you could give it a try. There may be other solutions like using javascript yo try and switch the images after a period of time, those would be harder to do however.

Thanks

Some users report that they have cleared the browser cache, website cache etc and the problem was gone and the lazyload works for them as intended.

We will still monitor the situation and continue the investigation to hopefully identify what could be causing problems with the new theme lazyload implementation.

Sorry for the inconvenience.

They work at the moment – http://prntscr.com/lrzy2t

There are some topics you can follow for updates in the matter
– https://forum.tagdiv.com/topic/urgent-issues-with-9-2-update-how-to-rollback-to-9-1/
– https://forum.tagdiv.com/topic/upgrade-theme-9-2-in-the-news-blocks-no-longer-come-out/

Some users report that they have cleared the browser cache, website cache etc and the problem was gone and the lazyload works for them as intended.

Hi,

So you want to change the colors of the close icon and social icons from what I understand
– https://www.screencast.com/t/nXG33E7j0GP
I could give you some CSS for that, for example
– https://www.screencast.com/t/5ndKEYPQzSGL

.td-mobile-close .td-icon-close-mobile {
color: yellow;
}
#td-mobile-nav .td-social-icon-wrap i {
color: blue;
}

Change the colors as you wish, then enter the code in the Custom CSS section of the theme panel.

Thanks

We constantly try to improve the automatic updating process of the tagDiv composer and social counter plugins (the others have to be updated manually) but there are still cases where it fails. It works in most cases however.

When it fails all that could be done is to update manually, monitor after a theme update if this is needed.

Regarding the lazyload issues, some users report that they have cleared the browser cache, website cache etc and the problem was gone and the lazyload works for them as intended.
We will still monitor the situation and continue the investigation to hopefully identify what could be causing problems with the new theme lazyload implementation.

Sorry for the inconvenience.

Hi,

There would be nothing to fix in this case. Those socials will be visible only on mobile and will launch the respective mobile apps when used
– https://www.screencast.com/t/Iw2SMXM4JxHY
So on desktop they will not be visible.

Thanks

In order to display ads inside the post loop (I believe that is what you wanted) you will have to modify the loop.php file from the theme
– http://www.screencast.com/t/FoVvUOVY

In that example the code will output the ad inserted in the custom ad 1 ad spot of the theme panel, in category pages.

Or like in this topic where the code will output the ad from custom ad 1 only in the homepage, after 4 posts, and once per page
– https://forum.tagdiv.com/topic/problems-with-tagdiv-composer/

Hi,

@frencheagle What exactly is the error you are referring to? I inspected the website but there is no block 6 from what I can see at the moment. Some more details would be helpful.

@ML Please check if the tagDiv composer is active after the update. Maybe it has not updated automatically, in that case there should be an update button in the theme plugin panel
– https://www.screencast.com/t/IOK8rE0K3mQ
Check the rest of the plugins as well.

Thanks

Hi,

So something like random images that will slide automatically? There would be no element for this specifically.
Most image elements will display all the images you select in them, not slide them. The revolution slider is able to slide images and I believe links can be set for them, if you should consider using it.

Something like this maybe, there may be other examples on their website
– https://www.themepunch.com/faq/create-logo-carousel-using-revolution-slider/

Or maybe with a plugin that offers an image slide and link capabilities
– https://premium.wpmudev.org/blog/free-responsive-slider-plugins/
– https://winningwp.com/best-image-slider-plugins-for-wordpress/

Thanks

Hi,

That happens because the mobile them has it’s own stylesheet and fixed values
– https://www.screencast.com/t/WBGH4CAucxA
It has no font settings where this could be changed, so this could only be modified in the mobile stylesheet directly or with CSS.

There would be a solution to this, it will require a cloud template and deactivated mobile theme plugin. Using cloud post templates font sizes for the post title can be set per device, so for example
– https://www.screencast.com/t/wCxG3jG9
– https://www.screencast.com/t/oYMM5mnc2

Thanks