Hi,

That is correct, the tagDiv composer isn’t a replica of Visual composer. There are elements that only Visual composer has, but also there are elements that only the tagDiv composer has. As a side note the cloud library plugin only works with the tagDiv composer.

Elements specific to Visual composer, like the accordion you mention, will not work with the tagDiv composer. So if it is required to use them, use Visual composer and deactivate the tagDiv composer. Both page builders will be provided in the theme package.

We will try to add more elements in our composer in the future. Sorry for any inconvenience.

Thanks

Hi,

If everything works when Visual composer is deactivated, then maybe it is a conflict between that plugin and Visual composer. I couldn’t say why that is heppening unfortunately.

Hi,

Seems to be a CSS issue, maybe due to minification. I could give you a code to make the sub-menu visible
– https://www.screencast.com/t/8UfjLOP30nw
You can enter it in the custom CSS section of the theme panel.

#td-outer-wrap {
overflow: visible;
}

Thanks

Hi,

That would be possible. Are you using the default WordPress blog page? In that case you can choose a module that doesn’t display a thumb
– https://www.screencast.com/t/lrmCcahg

If you use a static page built with the tagDiv composer, use blocks that don’t display a thumbnail. Like these
– https://demo.tagdiv.com/newspaper/block-9/
– https://demo.tagdiv.com/newspaper/block-10/

Also note that flex blocks have an option to remove the thumbnail, and many other settings
– https://www.screencast.com/t/3C9J8naQJ
You can use those as well.

If you have more questions please let us know.
Thanks

Hi,

At first look that page seems alright, is that error displayed only when editing this page? or it’s the same for all pages, even a new one?

Usually this kind of issues are related to something in the page content, in that case it will affect only that page. Or it can be caused by a plugin, then it will affect all the pages.

We could take a look if the problem is not caused by any of the above. Please send us an email at contact@tagdiv.com and provide admin login so we can take a look (if possible also cPanel of FTP). Include a link to this topic in the email.

Thanks

Hi,

That would be possible within an iframe
– https://www.tutorialrepublic.com/html-tutorial/html-iframes.php
– https://developer.mozilla.org/en-US/docs/Web/HTML/Element/iframe

So maybe something like this
– https://www.screencast.com/t/gxrSsy7qQ0
– https://www.screencast.com/t/VMYB62GfSt
If you want to show a specific part of the website check these topics I found and experiment
– https://stackoverflow.com/questions/3272071/iframe-to-only-show-a-certain-part-of-the-page
– https://forums.asp.net/t/1666764.aspx?how+to+display+specific+area+of+external+website+using+iframe+

Thanks

Hi,

By default the custom post types will use the default post template. You can create a custom template for each custom post type (based on the other post template styles), as mentioned in this guide (at the bottom)
– https://forum.tagdiv.com/custom-post-type-support/

In the theme the settings and options for custom post types are limited, they will not share the same options as default post types, or the cloud library templates. Maybe this will chnage in the future and more features will be added.

Thanks

Hi,

That would be the category tag, this tag can be disabled for each module
– https://forum.tagdiv.com/category-tag-on-modulesblocks/
Identify the block you are using there and disable the tag for it’s modules. That is block 5 so the setting is this one
– https://www.screencast.com/t/JfSG99oXZQ

Thanks

Hi,

We are and will make more tests to identify any potential issues and fix them. So hopefully there should be no problem in this matter when the time comes.

Thanks

Hi,

All pages, posts, categories will have an ID, this ID will appear as a class on the body tag, it can be seen with the browser inspector for example
– https://www.screencast.com/t/Rd45hcCgsy
You can use that ID class before the scroll class to remove it only for those pages, for example

.page-id-XXXX .td-scroll-up{
display:none!important;
}

Thanks

Hi,

1. For the footer text the steps are mentioned in this similar topic
– https://forum.tagdiv.com/topic/newsmag-widgets-not-working-with-translations-wpml/

2. There was a problem with selecting the language for specific widgets to appear, it was solved a few updates ago I believe. The problem was that when setting a language the option was resetting to all languages.

In the latest theme version however this works properly. Maybe you are using an older theme version.

3. You can create a different page for each language, each with the content you want
– https://www.screencast.com/t/tBjxdAK4yLx
For example I have this page in a language – https://www.screencast.com/t/wUVMxwx6qlV
Clicking on the translate option will open a new empty page which you can build with the composer
– https://www.screencast.com/t/yWKrq5fBxTI

Thanks

I can make it bigger but it will overlap the menu items
– https://www.screencast.com/t/dmJ1sfpI
The reserved space for the logo in this header style is 190px only, the rest will be used by the menu items, from the total width of the container.

Maybe if you stretch the header elements first – https://www.screencast.com/t/54Kf7kK4QO
That will create the space for a larger logo without interfering with the menu items.

Try to use the stretch settings and then use this code (you can modify the values used)
– https://pastebin.com/SZdn3ptN

I should mention that we are working on a header builder, it will be released in coming updates. Maybe something like this will be possible without using any code, I can’t say at the moment.

For the footer you can use a footer template with a full row, not split in columns. For example style 4
– https://forum.tagdiv.com/footer-templates/
Then you can use a much larger logo, it will not be limited as it is now
– https://www.screencast.com/t/3RMnqymt7

Hi,

Glad it worked.

1. It would be possible if this is required, try to set this additional parameter in the theme header file
– https://www.screencast.com/t/mIqjRo5Mk
It will be possible in a child theme as well.

2. That looks like the theme stylesheet and also the images are not loading, only the HTML. I browsed the website on a phone for a while, it did’t happen for me.

Maybe ask your hosting provider to check if there are any problems with the server, or errors in the error log.

Thanks

The latest theme version (9.1) is available for download. Simply download it from your themeforest account
– https://envato.com/blog/install-themeforest-wordpress-theme/
You can download the full theme package or just the theme zip
– https://forum.tagdiv.com/whats-included/

When the theme is updated by us it will be uploaded to themeforest and users can download it. Only the latest theme version can be downloaded.

You mentioned an automatic method to update the theme, that will be possible only with the Envato plugin, as mentioned in the update guide. The most recommended and reliable method to update is by FTP.

Hi,

Could you provide a link to the website so I can take a look? Remove the code you used so I can see how it actually looks.

Hi,

Only with some CSS it will be possible. For example a code like this entered in the phones field of the Advanced CSS section
– https://www.screencast.com/t/x4pfdggELV4
This is the code used – https://pastebin.com/5rtGetET

Thanks

Hi,

I checked one of the videos videos with the problem. This one
– https://www.youtube.com/watch?v=j9sOAcTmGnE

The theme will search for 3 thumbs on YouTube
– https://img.youtube.com/vi/j9sOAcTmGnE/maxresdefault.jpg
– https://img.youtube.com/vi/j9sOAcTmGnE/hqdefault.jpg
– https://img.youtube.com/vi/j9sOAcTmGnE/sddefault.jpg
If the theme cannot find the video thumb on YouTube it cannot download and set it as featured image. It seems the last two thumbs the theme searches for are available, so there should be a featured image downloaded and set.

It could be related to the PHP version, if you use an older version please try to change it to version 7 or 7.1 for example. Then check with the same videos to see if anything changes.

Thanks

Hi,

The title element heading can be h1 -> h4 – https://www.screencast.com/t/rwwdWBhrk5lP

So you want the same design as the title to apply to that text (paragraph)?

You could try something like in this example. First set a custom class to the column text so that the design doesn’t apply to all the column text elements
– https://www.screencast.com/t/5lgs4lW3Icxd
Then use a CSS like this – https://www.screencast.com/t/9EdWleNcy
Code used in example is here

.myclass p:after {
background-color: #222222;
}
.myclass p:after {
content: '';
width: 50px;
height: 2px;
position: absolute;
top:100%;
left: 0;
margin: auto;
}

You could experiment with this suggestion further.

Thanks

Hi,

As far as I know only caching can do this. Caching by plugins, server provided cache, browser cache maybe others.
The theme itself doesn’t have any caching, changes made will apply as soon as they are saved. Displaying them however will be affected by a cache, when one is used.

An admin should see the changes immediately, most caching plugins don’t serve cached content to logged in users. So if this happens for you, it could be browser cache maybe, or a server delay of some kind.

Try to force refresh the page when checking (should be Ctrl+Shift+R), also check with your hosting to see if there is a server side cache.

Thanks

Tried a few things to get the original image, didn’t work, sorry. Seems it is harder than I initially thought. If I would have found a solution I would share it gladly. Sorry for the inconvenience.

Hi,

You can upload a maximum of 5 custom fonts in the theme
– https://forum.tagdiv.com/font-customization/
They will appear in the font selection drop-down after you upload them (woff format).

In a previous theme update the option to completely disable Google fonts, then you can upload use your own fonts for example
– https://www.screencast.com/t/h2yWi1cU

Thanks

Hi,

I haven’t experimented much with the Gutenberg editor, there were tests made and should work properly with the theme when it will be released fully.

Thanks

Hi,

Header style 10 that you are using is a full width header style, it can’t be reduced to a specific size. It will be reduced automatically when a general background is set.

Same for the footer, it will always be full width, unless a background is set. Both header and footer can be stretched, useful when a background is set and you want them to be full or specific width.

I could give you a code to set a max width for the header, header affix, footer Instagram, footer and sub-footer, you could give it a try
– http://prntscr.com/llgnb7
– http://prntscr.com/llgnr4

.td-header-style-10,
.td-header-menu-wrap.td-affix,
.td-footer-instagram-container,
.td-footer-template-13,
.td-sub-footer-container {
max-width: 1068px;
margin-left: auto;
margin-right: auto;
}

Thanks

Hi,

So you want to change the placeholders with an image of your own? The default placeholders can be found here
– https://www.screencast.com/t/JCgo1OPd
You would have to replace them there, use the same name and format for the images or it may not work.

From what I know there is a suggestion on our list for an option in the theme to be able to set custom placeholder images, it will be considered for a future update.

Thanks

Hi,

I see no problem, I checked with a mobile phone (with Chrome) and the browser inspector
– http://prntscr.com/llgf49
The theme icon font is loading properly – http://prntscr.com/llgfro