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Simion C.
tagDiv Staff

Hi,

Maybe the block has an offset https://forum.tagdiv.com/offset-feature/ The offset makes the block skip a number of posts.

Or maybe the unique articles option is active for the page https://forum.tagdiv.com/unique-articles/ If those posts are already displayed elsewhere in the page, the unique articles option will not allow them to be displayed again.

Or maybe the block has additional filtering set. The quickest way to test is to add a new block and filter by that category. If the posts are displayed then the problem is with the original block.

Thanks.

Simion C.
tagDiv Staff

I replied via email. If you need help customizing the post template then I can do it, please provide admin login in the email and I’ll gladly help.

Thanks.

Simion C.
tagDiv Staff

Hi,

Not working in what way exactly? And what are the other issues. Please mention more details. If you want you can send us an email at contact@tagdiv.com and provide a link to the website and admin login, and examples of the issues. This way I can check directly on the website.

Thanks.

Simion C.
tagDiv Staff

Hi,

It that happening only when the Newspaper theme is active? You could make a quick test with a default wordpress theme to see if it works correctly.

Such issues can be caused by insufficient resources for the website. We provide this requirements guide https://forum.tagdiv.com/requirements-for-newspaper/

Specifically for that error, which is quite common, there are guides like this one for example https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

If you are unsure of how to increase the limits on the website, I can take a look. You can send us an email at contact@tagdiv.com and provide a link to the website and admin login, and also access to cPanel or FTP or something similar.

Thanks.

Simion C.
tagDiv Staff

Hi,

The cloud templates should be excluded from the sitemap, they don’t have any value or reason to be included.

Most SEO plugins have options for excluding types of content from the sitemap. I believe you are using Yoast, so you can exclude the cloud templates like this https://prnt.sc/6dy1z41k91v5 You can exclude other types of content as needed. Please try it.

Thanks.

Simion C.
tagDiv Staff

That’s a very unusual issue. I see no conflict or something that could create such a problem.

Eventually I created a cloud header template with the composer, I made it to look like the one you were using. This one uses the fonts correctly. Please check it as well. This type of header can be customized with the composer, you can edit it from the homepage for example. You could continue using this header, and if you want to customize it and you need help, please let me know.

Thanks.

Simion C.
tagDiv Staff

Hi,

What does that load exactly? I wouldn’t advise mixing the composer content with elementor content if possible. It could break the page or cause issues. If you want to try it however, in the composer shortcodes can be added in the column text element or the text with title https://prnt.sc/uhEmfbTFBehm

Thanks.

Simion C.
tagDiv Staff

I replied via email. Please let me know if I can help more.

Thanks.

Simion C.
tagDiv Staff

The theme should work fine. There aren’t any special dependencies based on the version of the operating system or the cPanel version. The theme should work on either versions, since there are so many hosting providers and each use different versions.

Thanks.

Simion C.
tagDiv Staff

Hi,

If you want to change the date format please change it wordpress https://prnt.sc/4tHdjX4YQy8f You can use these variables https://wordpress.org/documentation/article/customize-date-and-time-format/ The theme will display the format based on how you set it in wordpress. Please try it.

Thanks.

Simion C.
tagDiv Staff

Hi,

Actually we had a few other reports concerning this file wp-content/plugins/td-composer/legacy/common/common.php
Its a security module called CPGuard which flags a part of the code from that file from the composer. It’s a false positive however, we checked those cases and the code in the file was as it should be. The solution was to whitelist the file or path https://opsshield.com/help/cpguard/whitelist-files/ We will however check more to see if we can modify the code in the file so it doesn’t trigger security rules.

I’m not sure about WPBakery however. You could install the latest version for it https://cdn.tagdiv.com/wp-content/uploads/2025/10/js-composer-8.6.1.zip Seems they made security improvements in a recent update https://kb.wpbakery.com/docs/preface/release-notes/

Thanks.

Simion C.
tagDiv Staff

Hi,

It can be done using some CSS. Like this https://prnt.sc/7FJuPhPDjLS7 Here is the code https://pastebin.com/RNguVhei You can adjust the color if needed.

Thanks.

Simion C.
tagDiv Staff

Hi,

There are translation options in the theme panel https://prnt.sc/r2LCul53b12N including for the text you mentioned https://prnt.sc/11Z-M6UeOLSo There should be translations available for each text you want to change. In case there is a problem please let me know.

Thanks.

Simion C.
tagDiv Staff

Hi,

Design issues can happen due to optimization plugins sometimes. Please provide a link to the website and I will take a look.

Thanks.

Simion C.
tagDiv Staff

Hi,

The theme is more of a multipurpose theme, to fit more roles. While it can be said that the theme focus has shifted from a true Newspaper theme, we added features that were requested by many of our users. There are many theme users that needed better woocommerce features, or frontend submission, or better CPT support, or better RTL support, or a membership/paywall system, better support for a multilingual website using WPML, etc. We tried to add something for everyone.

When we added new major features we created new demos to showcase them, the themes/names of the demos were mostly random. It doesn’t mean that if a demo is called real estate or anything else, it can only be used for that purpose.

Believe it or not, we are a small team, it takes a bit of time to develop new features, fix issues and make improvements. We’ll see what we add next, your suggestions are noted and appreciated. The next update will be a maintenance update mostly, with a few new useful options. If all goes well it should be released next week.

Thanks.

Simion C.
tagDiv Staff

Hi,

It seems to display correctly https://prnt.sc/DmMCSyQiZvv1

But if there are still problems and the page isn’t working in the composer, I will take a look at it. Please send us an email at contact@tagdiv.com and provide admin login (user and pass). I will check the page as soon as possible.

Thanks.

Simion C.
tagDiv Staff

Hi,

So none of the deleting options work. That is pretty unusual. Could I take a look at it? Please send us an email at contact@tagdiv.com and provide a link to the website and admin login (user and pass). I will check as well to see why this happens.

Thanks.

Simion C.
tagDiv Staff

Hi,

That means you probably added it in the header, so it displayed on the whole website.

To explain a bit, there are 3 zones in the composer, the header, the content, the footer. When you drag an element to place it you can see over which zone you are hovering https://prnt.sc/eLb7o_GSEgIJ Or if you click on an element the zone is displayed like this https://prnt.sc/pLU8dCn_fZ9I Mistakes can happen however.

Thanks.

Simion C.
tagDiv Staff

Hi,

I replied via email. Please let me know if I can help.

Thanks.

Simion C.
tagDiv Staff

That will be the downside, losing performance. The mobile theme is usually much better than the responsive version because its a very simple plugin with just a few basic options.

If the solution you found works, then you can use it for the time being. Then if our developers find a fix for it they will add it in the theme.

Thanks.

Simion C.
tagDiv Staff

Hi,

That is possible. The background of the mobile menu can be customized in the theme panel.

The image can be set here https://prnt.sc/9UgyjT99W-MN
And the colors here https://prnt.sc/q7kxpE2fvUBb

Using a popup can be useful sometimes, like when you want to display something else as the mobile menu. But if you just want the basic things like a menu, login, socials, then the default mobile menu can be used just fine.

Please let me know if I can help more.

Thanks.

Simion C.
tagDiv Staff

Hi,

We’re still working on a few more fixes we would like to include in the update.

The fix for the issue with editors not being able to use the composer is included in the next update. In the meantime please use this composer version which contains the fix https://cdn.tagdiv.com/wp-content/uploads/2025/05/td-composer.zip The problem should be solved after installing it.

We are very sorry for this situation and inconvenience. Hopefully next week an update will be released.

Thanks.

Simion C.
tagDiv Staff

Hi,

That could happen sometimes, usually it’s caused by security plugins or firewalls which block the theme from saving. Could also be security settings from the hosting. I will take a look at it, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. I will check as soon as possible. Even if I may not be able to solve the problem, at least I will try to find what is causing it.

Thanks.

Simion C.
tagDiv Staff

Hi,

That depends on the type of post template you are using.

If you use a cloud post template, then you can edit the template with the composer https://prnt.sc/trKaygjQFR98 and remove the sharing buttons https://prnt.sc/tlVLbR-IqqjU

Or if you use a standard post template then you can disable the sharing bottom in the theme panel https://prnt.sc/2kdtySQQVPB_

In case there is a problem or if you have more questions please let me know.

Thanks.

Simion C.
tagDiv Staff

Hi,

You can add anything you want in the header. The cloud header templates can be built with the composer. There are a lot of already made header templates in the cloud library https://cloud.tagdiv.com/#/load/Headers You could import one that you like and customize it https://forum.tagdiv.com/header-manager/ Please try it and let me know if you have more questions.

Thanks.

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