Hi,

You can find out how AMP works from online tutorials. Some topics I found here
– https://stxnext.com/blog/2017/12/20/googles-amp-future-mobile-explained-examples/
– https://dynomapper.com/blog/21-sitemaps-and-seo/243-what-is-google-amp-and-how-does-it-work

Using /amp is to test AMP pages, website visitors will not have to do that. After activating AMP on your website Google will detect this and cache the AMP variant of the post/page.
This AMP variant will be served by Google, through the Google search results page, for mobile users.

For example this theme demo has AMP activated
– https://demo.tagdiv.com/newspaper_crypto/
Searching for one of the posts from that demo in Google search on a mobile (or mobile emulator) will return the AMP variant of the post
– https://www.screencast.com/t/hM0bcQNU
The AMP variant will be much faster to load than non-AMP.

Thanks

Hi,

The theme can only be downloaded from themeforest officially, that will guarantee a safe and secure package.

Re-installing the theme may not be enough in your case. You may need to reinstall WordPress and scan the database for malware or malicious code.

There are multiple guides online for removing malware from infected websites, one of our users also made a guide
– https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/

Also some guides I found that could be helpful to you
– https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
– https://www.webhostface.com/kb/knowledgebase/cleaning-up-infected-websites/
– https://www.wpbeginner.com/beginners-guide/beginners-step-step-guide-fixing-hacked-wordpress-site/
– https://sucuri.net/guides/how-to-clean-hacked-wordpress
– https://codex.wordpress.org/FAQ_My_site_was_hacked

Hi,

What exactly do you mean you are trying? Are there problems or errors when you install the demo you want? Please mention more details for a better understanding. You simply have to choose a demo and install it, as the guide says.

The demos can be installed with or without content
– https://www.screencast.com/t/tEquKCqP

– If you install a demo with content, the homepage will be provided.

– If you install a demo without content the homepage will not be provided.

But you can copy it from the theme files. For example the City News demo homepage code is here
– https://www.screencast.com/t/BNbWTCEvn
Copy that in a new page, configure it as you want, save it and set it as homepage.
Note that each demo has custom design (CSS), this will only be imported if you install the demo.

Hi,

Seems there are some errors related to the tribe events content in that page, those errors could be the cause of the image problems
– https://www.screencast.com/t/Yer3LtExDI5c
If you look carefully the header menu drop-down arrows are also missing, and the search function is not working. The javascript is broken.

Other pages that don’t contain content of the tribe plugin display images just fine from what I can see
– http://www.onthetown.net.au/theatre-now-main-page-2-2-3/

As far as I recall for some users the events plugin worked, for others there were such problems. We did not test the plugin so I can’t say why this happens and what the solution would be unfortunately.

I checked the code again, seems to work same as before

Without code – https://www.screencast.com/t/cAdP9JXQp
With code – https://www.screencast.com/t/xpIDg1DXqi5

The one you mention will switch them
– https://www.screencast.com/t/au9mtu5tunaW

It can indeed by fixed with some CSS, but this should not happen. Something is affecting the height of the images, I can’t seem to figure out what exactly. Do you use any custom CSS code for the grid, or maybe used the CSS tab in the composer for it or the containing row?

Your code seems to work. I could give you another fix, remove the min-width and enter this one instead
– https://www.screencast.com/t/jWySjjUst

.td_block_big_grid_7 .td-module-thumb .entry-thumb {
height: 100%;
}

This code produces better results.

Hi,

I tested this on mobile, for me it works. Some screenshots
– https://www.screencast.com/t/DjzChsHgk
– https://www.screencast.com/t/W28wwfsV
I used the mobile Chrome browser in my test.

What happens if you try the same grid type on mobile, from the live theme demo
– https://demo.tagdiv.com/newspaper/full-big-grid-10/

Thanks

Hi,

What would those toggles do exactly? It would depend on the pages you have, what they contain. The bigger they are the more resources are needed.

We try to keep the theme as light as possible, adding only useful new features, and always try to improve existing ones.

Hi,

Seems you did it through a column text, with an image in it. That will work, the image will be fully responsive that way. Looks like this for me at the moment
– http://prntscr.com/kw4kgc

Some image elements display the images as backgrounds, this may not be so responsive indeed.
Let me know if I can help you further.

Thanks

So that error appears when you access AMP versions of posts? Did you maybe add any code in the theme files or theme panel, or maybe by a child theme? Or maybe modified the AMP plugin? Temporarily remove theme if you did and test again.

Regarding the mobile theme plugin, once activated plugins don’t deactivate themselves. Unless this is defined in their code maybe. Our mobile theme plugin doesn’t have an auto deactivation function.

Could be insufficient resources maybe, you could check that
– https://forum.tagdiv.com/requirements-for-newspaper/
Or maybe a server problem. You could also ask your hosting to check if there are any errors in the server error log, that might indicate why plugins deactivate themselves.

Hi,

I don’t know exactly what modifications were made for that, may have been in the theme javascript, not sure. The modified files are listed in the themeforest theme page below each release.
Best you update the whole theme however, not just some files. That could cause problems. Update by WordPress, by FTP or by patch (patch provided in the full theme package).

Thanks

Hi,

So you create the page, add the composer elements you want and save it. Then if you edit that page again with the composer it is blank?
The page content as well as posts content should be stored in the database of the website as soon as you save them.
You could check if there are enough resources as a first step
– https://forum.tagdiv.com/requirements-for-newspaper/
Also as a quick test deactivate all your plugins, leave only theme plugins active. Redo the steps you mention and check if the same happens. Could be a plugin conflict of some kind.

Let us know what you find.
Thanks

Default Adsense ads were used I believe, such as this ad example
– https://support.google.com/adsense/answer/181950?hl=en
Page level ads from what I can find have a different implementation. They seem to only require a one time entering of the ad code in the theme header, then they should automatically appear
– https://wpism.com/page-level-ads-adsense-wordpress/
– https://adsense.googleblog.com/2016/04/AdSense-page-level-ads.html
– http://tipsarea.com/2016/04/30/how-to-add-google-page-level-ads-to-your-wordpress-site/
– https://www.shoutmeloud.com/adsense-page-level-ads-monetize-mobile-site.html

I don’t know much about adsense ads, only what I can find online. So I could be wrong.

That is a single image, not a block. I thought you were referring to block modules. In the screenshot you provided it is indeed a single image, somehow I failed to see that.

This code should work for a single image (I used a class called myimage in my example)
– https://www.screencast.com/t/feKpdsJc
– https://pastebin.com/b2bbB43K

Hi,

There would be no other way to make that modification except the main theme. Modifying that general function will also affect all the theme modules, not only in sidebars or specific modules.
It can also cause design problems if you do it, some styles which depend on the titles being h3 may not apply, or others for h2 will apply.
Better you test this modifications properly in a local install if possible or testing copy of the website to see what the effects are, before making it in the live website.

Thanks

Hi,

We could take a look, send us an email at contact@tagdiv.com and provide admin login. Mention what we are to do to recreate this problem in your website. Also include a link to this topic in the email.

Thanks

Hi,

Try inspecting the post with the LinkedIn post inspector, see what it detects
– https://kb.yoast.com/kb/linkedin-sharing-not-working/
If there are any problems with the post they will appear there.

Thanks

Glad you found a solution. Some of the shortcodes were moved in the Formats drop-down here a while back
– https://www.screencast.com/t/ULOSiqFc9k

Please let me know if you have more questions, I will try to help you.

Hi,

There are indeed gray bars in your case, something is wrong. Does the same happen if you check the same grid type in the live theme demo, with the same phones?
– https://demo.tagdiv.com/newspaper/big-grid-7/
Could be something specific to your case. I inspected the grid, can’t find anything out of the ordinary with it at a first glance.

Plugins could cause image problems, the first test would be to deactivate all non-theme plugins and clear the cache (if you use any caching).
Also a CDN image delivery service could affect the images, the Cloudflare rocker loader is known to cause various problems with the theme when active. We recommend to disable it
– https://forum.tagdiv.com/cloudflare-cdn/

Let me know what you find.
Thanks

Shouldn’t be long now, as fast as possible. Sorry for this inconvenience. Seems that no matter how much testing is made, sometimes it’s not enough and issues happen.

Hi,

So you mean the actual post content? It can be don with CSS, try it like this
– https://www.screencast.com/t/K8Na5OktKB

.single .td-post-content {
background-color: #f9f9fb;
}

It can also be done by designing your own post templates with the cloud library and tagDiv composer
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Example – https://www.screencast.com/t/QiKRNJ8fIlM
There are many beautiful post templates already created by us which you can import (and modify if needed). More will be added. You can also create one entirely (blank template).

Thanks

Hi,

But that would be what the category description is for, to show it in the category page. Maybe I am misunderstanding.

I could give you a code you can try, it should hide all the descriptions for all the category pages

.category .td-category-header .td-category-description {
display: none;
}

You can enter it in the Theme panel->Custom CSS code section.

Thanks

Hi,

You can display products in text elements with shortcodes, more about that in this topic
– https://forum.tagdiv.com/topic/how-to-display-products/
So for pages built with the tagDiv composer that would be one way of doing it.

Woocommerce will also add product widgets in the widgets section, you can use those in widget sidebars. They will only appear in the sidebars you set for Woocommerce pages
– https://www.screencast.com/t/DzTQqUer

Thanks

Hi,

We are aware of that issue, it will be fixed in the coming theme update. There is a quick fix provided in this topic
– https://forum.tagdiv.com/topic/tagdiv-composer-and-apostrophes-in-text/

We could take a look if there is still a problem, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.

Include a link to this topic in the email.