Please provide a link to such a post and I will try to give you a solution for the images, hopefully this will affect all post at once.

Hi,

Then something is not working properly. I have made some tests, first I created an author role user and created one post
– https://www.screencast.com/t/EVMcPX9fbux
Upon viewing that post and clicking on the more from author link
– https://www.screencast.com/t/R9UTMJEWFV5x
There are no posts shown, that would be the intended functionality of this section.
It seems that in your case the more from author is populated with posts from a different author. I could not say what exactly is causing this issue, it could be theme modifications or maybe plugins.

Hi,

In addition to the WordPress created thumbnails, the theme will also create thumbnails when you upload images. These thumbnails will be used for theme elements like blocks and grids. You can disable the sizes you do not use if necessary
– https://forum.tagdiv.com/theme-thumbs/
Then they will not be created anymore by the theme from the moment you disable the thumbs sizes.
Leave only the sizes you use if you want to display thumbnails on the theme elements used.

Plugins or other implementations could also create thumbnails, check what sizes those images are and compare with the theme sizes.

Thanks

Hi,

It will not work with any caching, not specific caching plugins. The super cache is the recommended caching plugin to be used with the theme, but that does not mean the mentioned sorting will work with it. Sorry for the inconvenience.

You could test the speed with Google insights tool and mobile friendly tool
– https://developers.google.com/speed/pagespeed/insights/
– https://search.google.com/test/mobile-friendly
Or there might be more popular testing tools online.

Each block can have only one filtering and sorting. This functions as a whole, so for example one module from a block cannot display a preferred post while the others are independent. You will have to enter IDs for all of the modules, or set a limit for the posts that the block display (maybe you want fewer posts).

Hi,

Then there is nothing that can be done at the moment unfortunately. Due to modifications made by Facebook the counter will not work for some users. We will monitor the developing situation, when Facebook decides to conclude the modifications on their side we will take the necessary actions.
– https://developers.facebook.com/status/issues/205942813488872/
The counter will work for some users while for others it will not. This is caused by Facebook, we will adapt the counter plugin to work the same as before as soon as possible.

So you want that to not be transparent, remove this code
– https://www.screencast.com/t/uHCVtNF7
If you want it to be like the other posts, not fully transparent, use a code like this instead
– https://www.screencast.com/t/JyWxJFsyoa
So either replace that part of the code and enter this one, or modify it with the new background property

.td-black .post {
background-color: rgba(0,0,0,0.6);
}

The top bar should always be displayed when enabled in the theme panel. The socials will be displayed in it. The multi-purpose top bar style looks like this
– https://www.screencast.com/t/uMmQsPeSbH
Entering code next to the socials should display it next to them
– https://www.screencast.com/t/oG6aHGgNGBk
– https://www.screencast.com/t/VRLwlh7ajElX

Hi,

There are some solutions in this topic
– https://forum.tagdiv.com/topic/time-ago-feature-2/
You can always use the forum search function, there are many topics containing codes and theme modifications that can be useful.

Thanks

Hi,

You could disable it on phones, in the theme panel
– https://www.screencast.com/t/bGIeF4lEN
Or use specific containers to show ads on the devices you want, or different ads per device
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thanks

Hi,

Please make sure you did the modifications properly, there should be no problem. These solutions are tested and worked for all users until now
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/

Thanks

Hi,

Then you can enter it in the Advanced CSS section of the theme panel, for the device (width) you want
– https://www.screencast.com/t/Ctx12OkaxIC
Enter it in the desktop field, it will only apply on desktop.

I could be mistaken, you can send us a link to your website at contact@tagdiv.com and we will take a look. Please include a link to this topic in the email.

If you could mention what exactly is happening it would be helpful. You can create a page and set it as shop page in the woocommerce settings
– https://www.screencast.com/t/qfvmhw5poAA
Your page content will be displayed in the page as you set it, and a product loop at the bottom of the page
– https://www.screencast.com/t/xT4dsiQm
– https://www.screencast.com/t/ETaQMIqS
You can build pages with the composer as well, then set them as shop page. Once set as shop page the page can no longer be edited with the composer so design as you want initially, then set it.

From what I can see, the menu seems to work on mobile but after a period of waiting time. The menu will open once the website is loaded, there seems to be something that delays the loading.
There are some errors mentioning an analytics widget and a 403 forbidden on an image that cannot be found while something tries to load it
– https://www.screencast.com/t/ATXDcKRnSKs
This can delay the website loading time and also cause issues on mobile. I would suggest as a first step to deactivate as a quick test all the plugins, leave only theme plugins and woocommerce active. Check to see if this has any effect. Let us know.

Hi,

A memory limit of that size would be sufficient in most cases, so there should be no errors. Check in the theme system status and see what is displayed there
– https://forum.tagdiv.com/system-status-parameters-guide/
From what I found online that error is caused by insufficient memory
– http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Try if possible to increase the allocated memory (if allowed by hosting as well) then check if this solves the issue.

Hi,

Unfortunately the theme does not have such a feature that would allow you to do this. You could try some plugins that you can configure to show a video in that position. Maybe you can find and try a plugin.

Thanks

Hi,

There are some solutions you could try and see if they fix the composer issues
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

If there are still issues, you can send us an email at contact@tagdiv.com and provide admin login information, as well as FTP and cPanel access if possible. Include a link to this topic in the email.

@codigoninja Your max upload might be limited if you cannot upload larger files. You can contact your hosting provider and ask them to increase the max upload size
– http://www.wpbeginner.com/beginners-guide/how-to-upload-large-images-in-wordpress/

Thanks

Hi,

Unfortunately that is not possible by a theme setting, all the menus are based on the hover action. Once a user hovers the menu, the sub-menus or mega-menus will be visible. That is how the theme was designed.

This issue is under investigation as we speak, when Facebook decides to conclude the modifications on their side we will take the necessary actions.
– https://developers.facebook.com/status/issues/205942813488872/
The counter will work for some users while for others it will not. This is caused by Facebook, we will adapt the counter plugin to work the same as before as soon as possible.

Hi,

There were changes made by Instagram a few weeks back, we provided solutions for both social counter plugin and Instagram widget
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
You can make these modifications until the theme is updated if you want to continue to use Instagram.

Thanks

Hi,

The content of the post is loaded in the loop-single files, each post template has a corresponding loop-single file
– https://www.screencast.com/t/5qglKrJ4PT3f
The corresponding function would be here
– https://www.screencast.com/t/yZPq7EzHvkz
For posts there are options for 3 ads to be placed, at the moment
– https://forum.tagdiv.com/article-ads/
If you use a CPT you can use one of the post templates for it
– https://forum.tagdiv.com/custom-post-type-support/
These posts will not have the same settings as normal posts however.

Thanks

Hi,

The featured image should be generated automatically after setting a featured video
– https://forum.tagdiv.com/featured-image-or-video/
I believe there are some issues with specific Facebook videos but YouTube videos should work properly. Enter the video link as it is in YouTube, not embed code.

Hi,

You could try with the code tags – https://www.screencast.com/t/aIxXFZfQq Extra spaces should not be created however, unless maybe it is present in the actual code used.