Hi,

That should be fixed by simply clearing the browser cache, please try it. For specific pages do a forced refresh (Ctrl+Shift+R). Clearing the browser cache was the solution for most similar cases.

Thanks

Hi,

That should be fixed by simply clearing the browser cache, please try it. For specific pages do a forced refresh (Ctrl+Shift+R). Clearing the browser cache was the solution for most similar cases.

Thanks

Hi,

I have checked it again, the code should work
– https://www.screencast.com/t/EalQ29p67xn
Be sure to copy it all however. Let me know.

Thanks

Hi,

In our theme the login is displayed in the top bar, like this
– https://forum.tagdiv.com/login-how-to-enable-user-registration/
At the moment there is no setting to display it in the main header menu. There will be a modal widow that opens, in which users can login or register. The base functionality is the WordPress default, theme only ads some styling.

Thanks

Hi,

Indeed that is the recommended SEO plugin you should use
– https://forum.tagdiv.com/facebook-share/
These are some detailed tutorials you could read
– https://yoast.com/beginners-guide-yoast-seo/
– https://yoast.com/wordpress-seo/

Indeed, add the code before the closing body tag as instructed by them. The closing body tag is in the file I mentioned above
– https://www.screencast.com/t/js2kabseMez

Sorry that you are experiencing such issues, I have check again in a default theme install
– https://www.screencast.com/t/ys8Nh7cwwQ
– https://www.screencast.com/t/wf8LsoYay
That was how it has always been in the theme, there were no changes made recently in the matter of user roles and capabilities.

Hi,

That is a section of the theme panel, the theme has custom code fields where you can enter code safely and it will be saved in the database. It will not be lost after a theme update
– https://www.screencast.com/t/3kp42qxhUqKZ
So if you are looking for the Advanced CSS section it is in the theme panel.

You could embed a map in a raw HTML element of the tagDiv composer on pages, such as in this demo for example
– https://demo.tagdiv.com/newspaper_construction/
– https://www.screencast.com/t/wStjmRRE
Or try with a plugin if needed
– http://www.wpbeginner.com/wp-tutorials/how-to-add-google-maps-in-wordpress/

Hi,

Maybe you entered the code in the custom HTML section of the theme panel
– https://www.screencast.com/t/LXDgjqSpRS
Please check that section and remove the code or move it in the Custom CSS section if you use it.

Thanks

Hi,

Check if the wp-debug is set to false in the wp-config file
– https://forum.tagdiv.com/system-status-parameters-guide/
Monitor if there are any actual issues with the theme, let us know if that is the case.

Thanks

Hi,

Please follow this topic for more information
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
There are multiple topics here in the forum on the matter of Instagram, a simple search would have provided answers.

Thanks

The issue was related to the news ticker only, there were no issues with space between blocks. I believe an extra paragraph appeared in the news ticker, but it was fixed quickly. So now placing a news ticker in a page will work properly.

7. The theme width is fixed, it is not recommended to change it and there is no general width setting. The post content width is fixed as well, it will be 696px with a sidebar
– https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/
And the full theme width with no sidebar
– https://demo.tagdiv.com/newspaper/td-post-five-things-you-may-have-missed-over-the-weekend-from-the-world-of-business/

8. That is possible, there is a margin and padding set for that module
– https://www.screencast.com/t/ZgYl8y9cUl
Those could be reduced with a code like this
– https://www.screencast.com/t/GBq3Ndmwm
Or use the values you want in the code, then enter it in Theme panel->Custom CSs

.home .td_module_12 {
padding-bottom: 10px;
margin-bottom: 20px;
}

9. The excerpt text will either be picked automatically, or you can set one manually
– https://forum.tagdiv.com/excerpts-introduction/
You can only change the module used for the posts on the whole blog page, not by post. In a static homepage or page you can use any type of block and there are more possibilities
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

10. Where exactly is this indentation, I cannot find it. I have browser the website but I don’t know what to look for exactly.

Thanks

Hi,

I believe that was made using Photoshop by our designer team. Unfortunately we cannot provide custom work, we could recommend professionals from Envato studio if you require services
– https://studio.envato.com/

Thanks

Hi,

That would not be possible unfortunately, those buttons belong to the page content. So they will only be displayed in the respective page.
In the header section menus can be set in the top bar or main menu. So two menus are possible.

Thanks

Hi,

Each block can be customized in terms of the content it will display. From what I can see in the screenshot that looks likes a sidebar in a post. Identify the sidebar used, then go to Appearance->Widgets configure the block as you wish
– https://www.screencast.com/t/DuPk7Y8Qp4G2

Thanks

Hi,

I provided a more detailed explanation in the topic you mention, please take a look. If you cannot make the modification for the Instagram widget, please provide admin login and FTP access on our email at contact@tagdiv.com and we will take a look. Also include a link to this topic in the email.

Thanks

Hi,

Try clearing the cache as well, go into the cache settings and clear it. Check if this solves the issue.

Thanks

Hi,

There could be issues when using a child theme, if for example you changed the child theme name (other than the default name)
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
If that is the case try with the default child theme as provided in the theme package
– https://forum.tagdiv.com/whats-included/

Thanks

Hi,

That would be because of the smart list in the post, if a post contains a smart list there will be no article ads displayed. That is the current functionality in this case. Some smart list styles have options to set an ad inside them
– https://www.screencast.com/t/yCV9LQfD
But others do not at the moment.

Thanks

Glad you could find a solution to your liking. That was a decision made when the theme was created, the theme width by default is 1068px
– https://www.screencast.com/t/x9B8iA9WB1W8
This could only be changed with custom code or modifications to the theme stylesheet. More full width options may be implemented in the theme in future updates.

Hi,

There are size requirements for most header styles, but header styles 9, 10 and 11 do not have a requirement, you can set any size you want as logo. An example would be this demo that uses header style 10 and a big logo
– https://demo.tagdiv.com/newspaper_cars/
Simply make sure you upload the desired logo in full size
– https://www.screencast.com/t/graHsimAEo
– https://www.screencast.com/t/E0hQhKRetA

Thanks

Hi,

A general width settings does not exist in the theme, if you want full width results on pages you can use full grids, there are 10 grid types
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
Or you can stretch rows
– https://www.screencast.com/t/wiMV4qXJ3J
Note that if you have a background image or color set, the website will be boxed
– https://forum.tagdiv.com/background-introduction/
Header and footer sections can be stretched as well
– https://www.screencast.com/t/XKlewIWHYf4

Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide the website there along with admin login and more details about the issue, we will investigate. Include a link to this topic in the email as well.

Thanks

Hi,

This could be caused by insufficient resources, there are some theme requirements you could check in the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Also in some cases there was a different issue you could try this solution as well
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know the results.

Thanks