Hi,

What you are experiencing is highly unusual. Since it’s introduction the tagDiv composer has always worked properly in our tests with the theme version and the WordPress version at the time. As long as the theme requirements are met both should work.
Slowness could be related to insufficient resources allocated to WordPress. There is a general guide that you could follow
– http://www.wpbeginner.com/wordpress-performance-speed/
Or decide on better hosting if needed
– http://www.wpbeginner.com/wordpress-hosting/

Thanks

Hi,

Indeed, this customization can be made through a child theme. Files from the shortcodes folder can be modified through a child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

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Hi,

I found some guides that you could check, mentioning the steps that have to be taken when changing domains. Maybe these would be useful to you
– http://www.wpbeginner.com/wp-tutorials/how-to-properly-move-wordpress-to-a-new-domain-without-losing-seo/
– https://www.quicksprout.com/2015/09/16/the-simple-guide-to-moving-your-wordpress-site-to-a-new-domain/
– https://beginnersbook.com/2013/11/change-domain-name-without-losing-traffic-and-seo/
– https://codex.wordpress.org/Moving_WordPress

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Hi,

Please provide a link to the websites so we can inspect them. The socials are tested on Firefox as well, there are no problems or differences from other browsers in my tests
– https://www.screencast.com/t/RNBXAtHvqPCy

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Hi,

If you keep replying in the topic this will only delay the response, we answer from oldest to newest. Please try to provide all the details in the initial post, or as the topic progresses.
That is a mega-menu with sub-categories, that is how it functions. The users will hover the sub-categories and posts from theme will be presented on the right.
There is a mega-menu without categories, like this
– https://www.screencast.com/t/mfcUuir8
This menu will not display sub-categories on the left, it needs a category that does not have any, this is a guide
– https://forum.tagdiv.com/mega-menu/
I could give you a code to hide the sub-categories as well, like this
– https://www.screencast.com/t/dZHJJwDDs

.td_block_mega_menu .block-mega-child-cats a:not(:first-child) {
display: none;
}

This code will apply to all the mega-menus you have, it could be made more specific but I would need a link to your website if possible. Enter it in Theme panel->Custom CSS.

Thanks

Hi,

I found these useful guides about what to do in this cases
– https://support.google.com/webmasters/answer/35120?hl=en
– https://moz.com/blog/how-to-fix-crawl-errors-in-google-search-console
– https://www.rebelytics.com/crawl-errors-google-search-console/

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Hi,

Please do not reply in your own topic, this will only delay the response on our part. We answer from oldest to newest. We try our best to answer as soon as possible.
The theme excerpts have a general setting initially, either by word or letter count. Then they can be customized by module type
– https://forum.tagdiv.com/excerpts-introduction/
You could set an excerpt limit for each block that uses different modules, to have different lengths. Like this for example
– https://www.screencast.com/t/cvcKRKMdve
Those blocks each have their own excerpt settings. Here is a list of the modules each block contains
– https://forum.tagdiv.com/theme-blocks-modules/

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Hi,

The ajax pagination or ajax filter seem to be working at the moment, there are no errors present on the page
– https://www.screencast.com/t/rbzEsWp3M2
– https://www.screencast.com/t/CDEkfetaR
Usually plugins cause these issues, or theme modifications. Check the theme system status as well, ask your hosting provider to increase the parameters mentioned in this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/

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Hi,

Indeed, menus can be created or edited in Appearance->Menus. They can be set in the available locations either in WordPress settings
– https://www.screencast.com/t/H3b3T6nE9Pm
– https://www.screencast.com/t/kKvIacnnN6k
Or in the theme panel for each section, top bar, header menu and footer menu. Some more general information about the menus here
– https://forum.tagdiv.com/main-menu/
You can add menu items from the available categories, pages, etc
– https://www.screencast.com/t/f3lscR890TqN
There are different types of menu styles available as well, for the main header menu
– https://forum.tagdiv.com/mega-menu/
– https://forum.tagdiv.com/page-menu/
Hopefully this is helpful, please let us know if you need help, or you have further questions.

Thanks

Hi,

At the moment there are no tabs or similar elements available for the post content. You could try some plugins that have this capability. I believe there are plugin for this, try a few of theme and choose the one that works best and has the options you need.

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Hi,

There will be some quality loss when you stretch the rows with content. The default non-stretched element uses a smaller thumbnail, when it is stretched with content it will stretch the thumbnail as well.
You could try other block types which default a bigger thumbnail
– https://www.screencast.com/t/7ltWQ8OHj
Or consider using Full big grids for full width content, such as these ones for example
– https://demo.tagdiv.com/newspaper/full-big-grid-3/
– https://demo.tagdiv.com/newspaper/full-big-grid-4/
– https://demo.tagdiv.com/newspaper/full-big-grid-5/

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Hi,

Maybe you are using the tagDiv composer to edit pages built with Visual composer, that should not be attempted. Try it on a new page and check if it works properly.
Also there are other cases when the issue would happen, see this topic
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/

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Hi,

It may be added in a future update, for now you would have to add it manually if it is required. This is another similar topic
– https://forum.tagdiv.com/topic/%D1%81hange-the-color-of-the-paging-buttons/

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Hi,

That could be done in two ways, either make modifications in the code and replace the icon with the text you want
– https://www.screencast.com/t/2cAAwME6
Or maybe use some CSS to replace the icon with a text, like in this example
– https://www.screencast.com/t/e7JbQeXg

.td-icon-mobile:before {
content:'Menu';
}

In either cases further design would be needed to style the text since text is not supposed to be displayed in that location.

Thanks

Hi,

There is a section in the theme panel created for entering analytics codes in it
– https://www.screencast.com/t/mSYffsJwaoMj
Enter the analytics code exactly as provided, must contain the script tags. You may enter other codes in that section if needed, they will be placed in the theme header file, between the head tags.

Thanks

Hi,

On the homepage there are no settings that would allow changing the color of the category tags, by category.
It could only be done with custom code, by module or block in which they appear. Or maybe change them all at once if that would be an option.

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Hi,

Try a code like this, see if it works for you
– https://www.screencast.com/t/Jc8FUkB4gZn
It will place the menu link on the right as you want

.header-search-wrap {
right: 54px;
}
#td-top-mobile-toggle {
position: absolute;
right: 0;
}

Enter it in Theme panel->Advanced CSS in the phones section.

Thanks

Hi,

We could take a look, please send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic in the email.

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Hi,

Much has changes since the version you are using. WordPress and theme should always be kept up to date. Each update will provide improvements.
We do not have a theme install department unfortunately, but you could try it yourself.
You could update the theme using this guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The FTP method would be the most recommended in the matter. Make a backup before, it is always recommended to do so.
Update WordPress (if you did not already) as well as the theme included plugins. Let us know if you should encounter any problems.
A thing to note is that the tagDiv composer plugin will be activated by default when you make the update. Visual composer specific elements may not display properly, deactivate the tagDiv composer if this happens.

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Hi,

Content for mobile pages has to be entered through the mobile editor
– https://forum.tagdiv.com/the-mobile-theme/
Page content built with the composer will not be displayed on mobile, when the mobile plugin is active.
Note that this plugin is not required, if you want the same content from desktop to be shown on mobile, simply deactivate it. The main theme is fully responsive.

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Hi,

It seems that particular demo psd files are not included in the theme package, most are. I will make inquiries about this, and see why it is not included. I will give you an answer as soon as possible.

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Hi,

Then the code should be like this, to enable the scroll on mobile
– https://www.screencast.com/t/FFAIvpdTl

.td-scroll-up-visible{
display:block;
}

Enter it in Theme panel->Advanced CSS in the phones section.

Thanks

Hi,

Please provide a link to your website and more details about the problems that are happening.
Maybe this is a caused by a plugin, you could make a test by deactivating all plugins except theme plugins. Check if the website works as intended after doing this.

Thanks

Hi,

It seems the design for the social icons is not applying for some reason. Please try as a quick test to deactivate the minification plugin you are using. Then clear all caching again, and check if they are displayed properly. Let us know the results.

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Hi,

You could increase the margin top and bottom of the logo, but it would depend on the header style you are using.
The default header style has margins like this
– https://www.screencast.com/t/nQ0AUdw70UPA
We could take a look, if you could provide a link to your website and details about how you want it to look.

Thanks