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Simion C.
tagDiv Staff

Hi,

Sorry for the inconveniences, the manual activation is not mentioned in the theme activation documentation on purpose. This would be considered a measure to combat piracy of the theme. Please do not hesitate to contact us in the future if you should have problems activating the theme.

Thanks

Simion C.
tagDiv Staff

Hi,

Something like this will work, give it a try
https://www.screencast.com/t/e4W1Dxo5pHv
https://www.screencast.com/t/SLD3hDyIEU0F

add_action( 'add_meta_boxes', 'tu_remove_meta_boxes', 999 );
function tu_remove_meta_boxes() {
remove_meta_box('td_post_theme_settings_metabox', 'post', 'normal');
}

Thanks

Simion C.
tagDiv Staff

Hi,

The currently available post sharing socials can be seen in the theme panel
https://www.screencast.com/t/BSMkkoYksm
There might be more added in future theme updates. Please provide more details about this messenger, and I will add it on our list.

Thanks

Simion C.
tagDiv Staff

Hi,

The News Magazine demo uses header style 1, not header style 3. Here you can see how all the header style look
https://forum.tagdiv.com/header-styles/
If you were to change the header style to a different one the code will need modifications.

Thanks

Simion C.
tagDiv Staff

Hi,

Purge the js and CSS if possible, or purge everything. There should be no problem. This is a tutorial on Cloudflare if applicable
https://support.cloudflare.com/hc/en-us/articles/200169246-How-do-I-purge-my-cache-

@Christian12
That is the way the socials display for me as well with the same settings
https://www.screencast.com/t/trGvQeQJ2
https://www.screencast.com/t/gnYSentGaFA
That is happening because the WhatsApp is displayed only on mobile, but it is loaded among the socials. A solution would be to drag the WhatsApp social to be last in line
https://www.screencast.com/t/iubvmX5iqv
https://www.screencast.com/t/MLydi2uym76v

Thanks

Simion C.
tagDiv Staff

Hi,

Ideally the posts would have featured images set, so each post can have a thumbnail created. Through the child theme I can’t think of a way to change the default placeholder images.
Either replace them in the main theme folder as mentioned before, or create a similar folder in the child theme and modify the path where they are called here
https://www.screencast.com/t/ZXfVRvYQOxW
Unfortunately the td_module file is not supported to be modified in the child theme, so this modifications will have to be made again probably, after updating.

Thanks

Simion C.
tagDiv Staff

Hi,

There already is a Related articles section in the post page
https://forum.tagdiv.com/related-articles/
Each post template has a structure. If you want to change the location of this section, you will have to modify the post template files
https://www.screencast.com/t/APUJ88mAUt

Thanks

Simion C.
tagDiv Staff

Hi,

I have tested the composer icon element, there is no problem for me
https://www.screencast.com/t/G4VOZdqnWN
Please check the theme system status parameters
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase them if necessary, to the recommended values. Additionally try deactivating all plugins except theme plugins, check if this has any effect. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

You simply have to edit the page with the tagDiv composer and configure the grids, blocks and other elements to display your own posts
https://forum.tagdiv.com/block-settings-guide/
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Simion C.
tagDiv Staff

Hi,

For me it looks like this
https://www.screencast.com/t/lPzt0Yh84zq
https://www.screencast.com/t/VCXCQvLfZpos
The total cache is known to create issues based on previous user feedback. The recommended caching plugin would be the WP Super Cache
https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Simion C.
tagDiv Staff

Hi,

I have inspected the pages you mention, the titles seem to be displayed for the widgets
https://www.screencast.com/t/WBOZHL1H3Wk
Please correct me if I misunderstand.

Thanks

Simion C.
tagDiv Staff

Hi,

A first step in this case would be to check the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters mentioned in the guide if necessary. In most cases insufficient resources are causing issues with the composer functionality.
After doing this check if the issue is solved. Additionally you can try deactivating all plugins if possible, except theme plugins. Then check again.
Please let us know if there is still a problem after trying these suggestions.

Thanks

Simion C.
tagDiv Staff

Hi,

Please edit the page with the tagDiv composer and configure each grid, block and element to display posts from your own categories
https://forum.tagdiv.com/block-settings-guide/
https://forum.tagdiv.com/tagdiv-composer-tutorial/
You can create and set your own menus as well
https://forum.tagdiv.com/main-menu/
https://forum.tagdiv.com/mega-menu/
Please let us know if you have further questions or you need help with something.

Thanks

Simion C.
tagDiv Staff

Hi,

This is a useful guide in configuring the Yoast SEO plugin for proper Google+ sharing
https://code.tutsplus.com/tutorials/the-beginners-guide-to-wordpress-seo-by-yoast-social-settings–wp-32840
Double check your settings and make sure they are set properly.

Thanks

Simion C.
tagDiv Staff

Hi,

The demo uses an image like this one for the row background
https://www.screencast.com/t/d1NvOracxq
Regarding the shadow you mention, please enter this code in Theme panel->Custom CSS section, it should remove that effect

.td-travel-header .td-element-style {
z-index: 2;
}

Thanks

Simion C.
tagDiv Staff

Hi,


@clicklabs
There have been no changes to the smart lists functionality, I believe you are referring to the URL modification as you navigate the smart list, like this
https://demo.tagdiv.com/newspaper/smart-list-style-1/2/
But I don’t see any issues in how the smart list works. Please correct me if I misunderstand.

Thanks

Simion C.
tagDiv Staff

Hi,

Please provide a link to the website so we can inspect it, we will try to identify why that is happening.

Thanks

Simion C.
tagDiv Staff

Hi,

On mobile there seem to be some errors present on the page
https://www.screencast.com/t/BCGEz4Eb
These errors seem to be related to ads, they do not appear on desktop. I would suggest if possible to remove the ad codes where entered and test to see if this improves the website speed. There are also many speed optimization guides here on the forum, very useful to read
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks

Simion C.
tagDiv Staff

Hi,

The code works, like in my test
https://www.screencast.com/t/Ve2YbwiSTU
It should work for you as well. It could a caching if theme panel settings are not applying. Try clearing all caching installed after making changes or entering codes. Clear the browser cache or force refresh the page (Ctrl+Shift+R).

Thanks

Simion C.
tagDiv Staff

Hi,


@temporary_saint
Please provide a link top your website where the issue is happening, we will inspect it. Maybe we can identify why the theme panel setting is not applying.

Thanks

Simion C.
tagDiv Staff

Hi,

Please check in the CSS tab of the row settings
https://www.screencast.com/t/J7I5EcnLk3
I should have mentioned their location in my previous reply, sorry about that. The video background is in the General tab, while the color or image background are in the CSS tab.

Thanks

Simion C.
tagDiv Staff

Hi,

That design will apply only when the playlist element is created as intended, by adding video IDs in the playlist. I believe the request of making the YouTube playlist work with already made playlists is added on our list. It may be available at some point , in future updates.

Thanks

Simion C.
tagDiv Staff

Hi,

A mega-menu item present on desktop will be displayed like this on mobile
https://www.screencast.com/t/XhMrxTxjDp
https://www.screencast.com/t/7qftMx682QeI
Mega-menus will not be displayed on mobile, instead they are converted to simple drop-down style, not removed. The only option to have a different menu entirely on mobile, would be the mobile plugin. This will add the option to set a different menu
https://www.screencast.com/t/eewYzrdkK
If you are still missing the option to create a mega-menu here
https://www.screencast.com/t/5yhzwRVS
And you tried deactivating all plugins except theme plugins, checked custom code or functions added in the theme files, custom code sections or through a child theme, then please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,

Please provide a link to your website so we can inspect it.

Thanks

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