Hi,

The top panel would be the Big grid, this will display posts according to the filtering and sorting that is set for it
– https://www.screencast.com/t/2WxzhbRhj1
Block titles can be changed for each block
– https://www.screencast.com/t/m4LN8pPa
Changing a block title will not affect the content displayed in the block. This can be changed in the filter tab as well.
The ajax filter displayed on top of the blocks can be configured for each block
– https://www.screencast.com/t/0MTx3qQYq
– https://www.screencast.com/t/jmy0BLHP82r
If you want particular categories to be displayed there, you can enter IDs in the filed below (category IDs can be seen here for example)
– https://www.screencast.com/t/GaW5Gurjn
– https://www.screencast.com/t/xGiOHnKcSyR1

You could place more elements in the sidebar space, there is only an ad box currently, from what I can see
– https://www.screencast.com/t/kjhSgoY9JK1
The demo has more elements in the sidebar space
– https://demo.tagdiv.com/newspaper_local_news/

Thanks

Hi,

I get this result when stretching to full a row containing block 1
– https://www.screencast.com/t/ErQzsW1I
Rows will be stretched to the full width available unless a different option is selected
– https://www.screencast.com/t/9MJw9NMC
Or if the website is boxed, this happens when a background color or image is set
– https://forum.tagdiv.com/background-introduction/
Big grids cannot be stretched, they will always be of the same size. There are Full big grids created specially for full width
– https://demo.tagdiv.com/newspaper/full-big-grid-1/

Thanks

Hi,

I see the website has quite a very good page speed score according to Google
– https://www.screencast.com/t/HMMa9cBaQBBd
The only render blocking resource it seems to be a plugin. If you are using the Speed booster note that the booster will not be active if it detects other plugins, which are not part of a predefined list. More information about this here
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
This check could be deactivated if needed as mentioned in that topic as a workaround, then the booster will always be active. Note that it could create issues for some plugins, make tests to see if this happens.

Thanks

Hi,

I am using the version of Visual composer included in the latest theme package, there is no problem with the button element
– https://www.screencast.com/t/x79QyImQVsxp
I see that the button element on your screenshot does not look similar to the one in this version of Visual composer. The plugin bundled with the theme works properly, but maybe you are using a different version, or you have updated the plugin.
Note that we will provide updates for Visual composer in theme updates, after they have been tested
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please also check the theme system status parameters, in some cases there are saving issue when there are insufficient resources
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameter values if needed.

Thanks

Hi,

Unfortunately not, do no worry it is on the list. The next theme update will surely resolve the issue. Sorry again for the inconvenience.

Thanks

Hi,

Mobile theme folder files cannot be modified through the child theme, at the moment. If you want to make modifications to these files you will have to make them directly in the main files.
For custom CSS there is a section in the theme panel specifically for the mobile theme
– https://www.screencast.com/t/slgS78vtc2L

Thanks

Hi,

Changing the theme name would require you to modify the folder name and stylesheet name at least. Either update with WordPress or by FTP, both methods will require to remove the old theme. So you probably have to make the changes again
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

The theme panel option to remove the author name on modules/blocks will disable it for all the website. There might be other solutions to achieve something like you mention. If you could provide a link to one of the pages you mention, we will try to give you a solution.

Thanks

Hi,

Thank you for posting the solution. It might be useful to other users with similar issues.

Hi,

Post templates for custom post types have to be created using the default post templates available in the theme, that would be the only way of displaying custom post types, at the moment
– https://forum.tagdiv.com/custom-post-type-support/
I don’t know unfortunately how the implementation you are using works, but it will most likely require theme modifications to modify the current functionality, if even possible.

Thanks

Hi,

@Chito Buttons have options to set a scroll to class as mentioned above. Or you could use other elements that have a button, set an ID for the row where you want to scroll to and use it like this example
– https://www.screencast.com/t/bnD3MmJN
– https://www.screencast.com/t/55pmjib51gK
Or maybe even in a simple text element
– https://www.screencast.com/t/qT5T2CBhBS

Thanks

Hi,

@chris-vision I believe you are referring to the tagDiv composer. If the theme system status is set according to the guide provided above, try deactivating all plugins except theme plugins and check if this has any effect. Let us know the results.

Thanks

Hi,

@Christian12 There seem to be some errors on the page now
– https://www.screencast.com/t/2v6Y7zvw
The socials are not functioning properly, they are not responsive anymore.

@All with social problems, please make a full back-up of the website and send us an email at contact@tagdiv.com (provide admin login information) We will try to identify what the problem is. We may need to deactivate plugins as well.

Thanks

Hi,

It seems the theme panel font properties are not applying to that specific module and block, I will add this on our list and we shall fix it.
In the meantime you could use a code like this to customize the excerpt for that particular module
– https://www.screencast.com/t/oNLczktUj

.td_block_13 .td_module_14 .td-excerpt {
font-size: 16px;
line-height: 26px;
}

Sorry for this inconvenience.

Thanks

Hi,

The mobile theme is not supposed to display blocks and other page builder elements. The plugin is optional, either activate it and display a simpler version of the website on mobile, or do not activate it and the same content from desktop will be displayed.
More about the mobile theme functionality in this guide
– https://forum.tagdiv.com/the-mobile-theme/
There are plans to improve the mobile theme in coming updates, more options will be added.

Thanks

Hi,

All the block settings are mentioned in this guide
– https://forum.tagdiv.com/block-settings-guide/
Category IDs can be entered separated by commas
– https://www.screencast.com/t/Dy24cSzw
You can view the IDs here for example
– https://www.screencast.com/t/lTfZvdkkttJ

Thanks

Hi,

You could modify the number of products for the shop page here, in the main theme
– https://www.screencast.com/t/7e8feQoitOS9
Or if you have a child theme in the child theme functions.php, a code like this will work
– https://docs.woocommerce.com/document/change-number-of-products-displayed-per-page/

Thanks

Hi,

I believe this is how you want it to be
– https://www.screencast.com/t/EmBbohb7dWev

.td-header-style-3 .td-header-main-menu {
border-bottom: 4px solid #2A79AB;
}

Let us know if the code needs modifications, or you want a different result.

Thanks

Hi,

All the plugins are provided in the theme package
– https://forum.tagdiv.com/whats-included/
– https://www.screencast.com/t/d1dCm3yW
Please check in that plugins folder and Visual composer will be there. The folder you mention contains only plugins that can be installed through the theme plugins section
– https://www.screencast.com/t/rmjjZ8Uifw

Thanks

Hi,

Please provide some more details about which pagination you are referring to, in which location. If it is the latest articles section displayed on the bottom of the page
– https://www.screencast.com/t/l7kLCzT3
This section will be removed when a different page template is selected
– https://www.screencast.com/t/UrXePJw1
Block pagination can be changed or removed by editing the page
– https://www.screencast.com/t/TocfN2aE

Thanks

Hi,

You could simply disable the font weights you do not plan to use, in the theme panel
– https://www.screencast.com/t/c8sPqM78OwK

Thanks

Hi,

Maybe if you could provide some more specific information, I could give you a more accurate response. You could post some screenshots of the elements you are referring to, that would be helpful as well.
I believe we covered menus where you can add your own categories or desired menu items. And blocks in which you can display your own posts and categories, rename the blocks etc.

Thanks

Hi,

I have continued browsing the website, gone through many posts, category pages etc. I am not seeing anything wrong
– https://www.screencast.com/t/AmTEJXf6K
– https://www.screencast.com/t/pMEev7GrCbp
– https://www.screencast.com/t/fkmLcdyW
I see that you are using rocket loader from Cloudflare. This is recommended to be disabled in the tutorial, please disable it if possible
– https://forum.tagdiv.com/cloudflare-cdn/

Thanks

Hi,

That seems to be caused by a negative margin top, set for this row
– https://www.screencast.com/t/pnWgOhNRZepD
Upon removing it the layout seems to be fixed
– https://www.screencast.com/t/XGBIxfWc2qIo
Try editing the page and remove that margin from the row, if it is present there. Somehow this is not affecting the website in the Chrome browser, it seems to happen on Firefox and IE only.

Thanks

Hi,

It seems that maybe you are not uploading the full size of the background image, but a thumbnail. Make sure you are setting the full size
– https://www.screencast.com/t/tHZHUS6AF9Cu
– https://www.screencast.com/t/Esiq0hMM0y

Thanks