Hi,

The ajax filter tab can be filtered by entering the Id’s of specific categories that you want to display
– https://www.screencast.com/t/nMIxktm6YdG
Here you can find all the available block settings and options
– https://forum.tagdiv.com/block-settings-tutorial/

Thanks

Hi,

You can use a bigger image size, in height. In this example I used a image with a height of 146px with the same header style 3, with this result
– https://www.screencast.com/t/UlpKH1yu7
I believe that is what you are trying to do.

Thanks

Hi,

If the Adsense code is valid, the theme will display it properly. Please check if is not somehow disabled in the theme panel
– https://www.screencast.com/t/7YVQeYQVJEt
Those options should be disabled by default
– https://forum.tagdiv.com/ads-adsense-overview/
You could try to deactivate all plugins except the ones provided with the theme, remove any modifications you might have made to the theme, and clear any installed cache. Then check if the ad is displayed.
Please note that the theme by default, using only the included plugins and no modifications, displays Adsense ads without any problem. Something must be causing this, you just need to identify what.

Thanks

Hi,

If you mean the images stored by wordpress specifically, see this topic
– http://www.wpbeginner.com/beginners-guide/where-does-wordpress-store-images-on-your-site/
There are also plugins that you can use to help optimize wordpress
– http://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/

Thanks

Hi,

It will not be active when the page is loaded. The class that changes it’s properties is added only after clicking on the category. That is how it is supposed to work and there is no option to change this.

Thanks

Hi,

First please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Also deactivate all other plugins except the tagDiv composer, and try adding the Slide on a new page. Please let us know if it is working properly.

Thanks

Hi,

The header section cannot be edited with the page editor. If you could provide a link to your website I will give you a code that will make the changes you need.

Thanks

Hi,

There is only one inline article ad available in the theme panel, at the moment. This may change in a future update. You could try using an ad inserting plugin that has the option to insert ads in desired places.
That would be easier, since implementing another inline in theme by code modification would not be an easy task.

Thanks

Hi,

Maybe you have some kind of ad blocker installed in the browser. Try checking with different browsers. If the Adsense code is correct, the theme will display it accordingly
– https://forum.tagdiv.com/ads-adsense-overview/

Thanks

Hi,

The header style you mention does not have a limit for the logo. Just make sure that when you upload it, you select the full size
– https://www.screencast.com/t/20Ziaf7z
– https://www.screencast.com/t/HXJ8eFnnb

Thanks

Hi,

The title of the news ticker can be changed in the theme panel, as mentioned above
– https://www.screencast.com/t/s8950xvgN
– https://www.screencast.com/t/4YjdPNGmHC
If you have made the change there and saved the settings it should display accordingly. Maybe you have caching installed, try clearing the cache.

Thanks

Hi,

We are very sorry for the delay. It seems the email was in the spam folder. We try to answer all the emails daily, but in this case the mentioned problem happened. Sorry again for any inconvenience created.
We have replied via email.

Thank you for understanding!

Hi,

Glad the issue is solved. You can make the header menu sticky when scrolling up, or always sticky in the header settings of the theme panel
– https://www.screencast.com/t/xSKPdabON
More information here
– https://forum.tagdiv.com/main-menu/
Thanks

Hi,

That is a weird issue. I have not managed to recreate this, or seen it before. If you deactivated all other plugins it means that they are not causing the issue. Check any custom code you might have entered in the theme panel, or maybe added to the theme files.
Switch to the main theme if you use a child theme.
You could try to reinstall the theme, and see if that fixes the problem
– https://forum.tagdiv.com/install-via-ftp/

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic, in the email.

Thanks

Hi,

I believe that using such big images in the post content, would not be necessary. The post content width is 696px, so it would be best if you would use images around this size.
Bigger images are not necessary, since they will only be displayed in the post content.
If you would like to use images with bigger sizes or it is necessary, you can try modifying the WordPress thumbnail size
– https://www.screencast.com/t/uUqt3tzPh4
Try modifying the medium size for example to a size you want, and then upload a new image in the library, and select the medium size when inserting it in the post content.

Thanks

Hi,

I don’t understand exactly what you are trying to do. Maybe these topics would help you
– https://wordpress.stackexchange.com/questions/217980/where-is-the-email-content-for-retrieve-password-message-stored
– https://wordpress.stackexchange.com/questions/160456/how-to-apply-the-retrieve-password-message-filter

Thanks

Hi,

You could try a plugin maybe that can automatically take the first image found in a post, and set it as featured image. Some users have tried in similar situations the Auto Post Thumbnail plugin.
The modules of the theme use the thumbnails created when the featured image is set for the post
– https://www.screencast.com/t/8u6A2HtwQKX
This function is defined here
– https://www.screencast.com/t/FjO3tQGgYLk8
And the thumbnail sizes here
– https://www.screencast.com/t/uOwnFjgwN

Thanks

Hi,

Thank you for your appreciation. If the mentioned categories are sub-categories and have the same parent category, they should be displayed accordingly.
For example here the “Fashion” category has 4 sub-categories
– https://www.screencast.com/t/nqrlotsit
These category tags will be displayed on the Fashion category page
– https://www.screencast.com/t/bqaejGWPLkg
I believe that in your case the “Restaurants” category is not displayed because this is a parent category as well, besides being a sub-category of the main “FOOD & DRINK” . You could maybe try a different category structure with one level of sub-categories only, not sub-sub-categories.

Thanks

Hi,

You can try a code like the one provided below. It will make the top menu display on mobile, and be sticky as well
– https://www.screencast.com/t/imk5KSLM
The code must be entered in Theme panel->Advanced CSS in then phones section

.td-header-top-menu-full,
.td-header-sp-top-menu {
display: block!important;
}
.body-td-affix .td-header-top-menu-full {
position:fixed;
top:54px;
}

Thanks

Hi,

I have tested the website on the latest version of Chrome and Firefox, on Windows. There is no problem whatsoever at the moment, that I can see
– https://www.screencast.com/t/ZXWw7a2pmH
– https://www.screencast.com/t/H4sNU5AuDQ

Thanks

Hi,

That is the Latest articles section. This section can be disabled by selecting a different page template in the page edit screen
– https://www.screencast.com/t/z5aNZ9hsC0
The latest articles also can have a sidebar set for it, that is where that search probably originates
– https://www.screencast.com/t/xlmpq4aW
More information about the page templates here
– https://forum.tagdiv.com/page-templates-2/

Thanks

Hi,

Please make sure that the respective post does not have a sidebar, in the post settings
– https://www.screencast.com/t/naPwfyQOWWm7
The result will be like this when no sidebar is used
– https://www.screencast.com/t/G68XoiHt
At the moment there probably is a sidebar set, but it does not have any widgets inside it.

Thanks

Hi,

That means that there is a conflict between the theme and a plugin. The only way to test is to deactivate all your plugins except what is provided with the theme, and check if the error is still present.
Then enable theme of at a time and possibly identify which one is causing the issue.

Thanks

Hi,

That is happening becasue the Visual composer plugin has been updates to version 5.2. Updates for this plugin are provided in the theme package, after they have been properly tested. This will ensure a full compatibility between the theme and this plugin.
It is strongly not recommended to update Visual composer directly from the author (option available when you have a purchased version)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
What you can try is to deactivate and delete the current version you are using, and install the one from the theme package.

Thanks