Hi,

The Big grids do not have the ajax filter option. Only blocks have that feature. The grids have other differences from blocks as well.
It would not be easy to implement the filter for the grids, and would require code modifications in the theme files (if even possible). You can only use the available filtering options, in the filter section of the grid slide.
Maybe this will change in future updates, and this will be available as an option.
Rows can only be split in a maximum of three columns, with the tagDiv composer. So you could only have three individual sliders on a row.

Thanks

Hi,

You could follow this topic for more information, and possible solutions
– https://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html

Thanks

Hi,

You can change that text in the Theme panel->Translations section
– https://www.screencast.com/t/jpYvzbvbmC5O

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Hi,

The only multilingual plugin currently tested and supported is the WPML plugin
– https://forum.tagdiv.com/using-theme-translations-together-wmpl/
You can try other plugins like the one you mention, and see if they are working properly. Follow the plugin instructions and installation carefully, make a few tests and check the results.

Thanks

Hi,

The author name can be removed from the post page, in the theme panel
– https://www.screencast.com/t/N9q9lYLuM
The comment count can be disabled in the same post settings
– https://www.screencast.com/t/to3uWvBg
Each header style has a recommended logo size
– https://forum.tagdiv.com/logo-favicon/
Header styles 9, 10 and 11 do not have a limit for the header logo size. In these header style you can use any size you want
– https://forum.tagdiv.com/header-styles/
The images and logo displayed should be the same for both versions of the theme. I believe nothing has changed in the theme updates to affect the image quality. Try testing with all plugins disabled on both installs, and upload the same photo. Then check for differences.
Also remove any modifications done through the theme files if there are any (like image filters)

Thanks

Hi,

This is how the website displays without the “#” you mention
– https://www.screencast.com/t/gP0z5pgr1a
And this is with the symbol added
– https://www.screencast.com/t/61I9pmru
They are the same regardless of the symbol in the URL.
This is the website on mobile
– https://www.screencast.com/t/3N2HXA0LOtXq
The mobile theme does not have any effect on the URL of the website. I believe that symbol is simply added when you use the mobile menu
– https://www.screencast.com/t/s6zfHIsSJf
I don’t see the mobile theme displaying in this case, even if you enter the symbol by mistake. Please correct me if I misunderstand something.

THanks

Hi,

I believe something is not functioning properly on your website. Please try and re-install the theme using this method
– https://forum.tagdiv.com/install-via-ftp/
Then create a new page and use the tagDiv composer and add the items you want, and set it as homepage. Check if everything is working properly
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thanks

Hi,

The theme does not have a general font changing option, at the moment. You can change the font properties for the elements you want in the theme panel
– https://forum.tagdiv.com/font-customization/
But there is no setting that will change the font for all the elements on the website, at the same time.

Thanks

Hi,

1. That text can be modified in the Theme panel->Translations
– https://www.screencast.com/t/IYhmGwF8Kaa

2. I don’t think that text originates from the theme. Maybe you are using a plugin or some modification to place it there.

Thanks

Hi,

Try un-commenting this line of code in the theme’s javascript file
– https://www.screencast.com/t/yyUDgfoDzI
It should produce the result you want for the videos in a playlist.

Thanks

Hi,

The option to edit the post should be available regardless of location, if the respective user has the capability to do so. For me it is displayed on the category and post pages as well
– https://www.screencast.com/t/aGWSZi0PypK
– https://www.screencast.com/t/U1TD516TZz
– https://www.screencast.com/t/PwKcdYhruS

Thanks

Hi,

There is no option to create landing pages in the theme. You can only create normal pages, using the tagDiv composer
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
And set the homepage you want, for your website
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
The mobile theme plugin is optional. If it is not activated, the same content from desktop will be displayed on mobile devices. The theme is fully responsive and will adapt in all cases.
If the mobile plugin is activated, this comes with predefined templates for the homepage, category page, post page etc.
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

Up to version 7.1 including. Newer PHP versions have not been tested. PHP support may change in future updates.
We have not had any other reports regarding the Big grids specifically. I will pass this informational along to the developer team. If there is anything wrong, it will be rectified as soon as possible.

Thanks

Hi,

I don’t understand what exactly you are trying to do. You wanted the header ad to be of a specific size (600×90). If you want it to be bigger use a bigger image.
It would be helpful if you could provide a link to your website and more details, so I can see what is the problem, or understand better what you want to do.

Thanks

Hi,

The mobile background color can be changed in the theme panel like this if you are not using the mobile plugin
– https://www.screencast.com/t/oG3loRRD
When the mobile theme plugin is active, the changes need to be made in the mobile section
– https://www.screencast.com/t/vunWfamxI91m
There is no option to modify the width of the mobile menu. It could only be done with custom code. That is the case for the horizontal line that you mention, between the menu items.
If you could provide a link to your website and more details about what exactly you are t trying to do, I will try to give you a solution.

Thanks

Hi,

The images seem to be loading properly now
– https://www.screencast.com/t/DsyvIBHyJFW0
Usually plugins are to blame when image problems are happening, But there could be other causes as well. If this should happen again follow the advice from Chris, and check the console for errors.

Thanks

Hi,

You can also find more information here in these topics
– https://forum.tagdiv.com/facebook-share/
– https://yoast.com/social-media-optimization-with-yoast-seo/

Thanks

Hi,

The smart sidebar option will apply to all the posts and categories sidebars, on the entire website. There is no option at the moment to choose more specifically where this applies
– https://forum.tagdiv.com/smart-sidebar-2/

Thanks

Hi,

You could try entering the filter code for the images in the theme’s functions.php file. Or in the child theme functions file, if a child theme is used.
If you could provide more details about what exactly you are trying to do, maybe we can help you further.

Thanks

Hi,

We will login and inspect the website, and hopefully identify the problem. We will reply by email as soon as possible.

Thanks

Hi,

Try creating a test page with the same grid and random post sorting option and choose a different category. Check if the posts displayed are randomized. It could be a plugin conflict as well.
I have created a category with 4 posts in it with the same sorting option
– https://www.screencast.com/t/awKwxCwA1i
– https://www.screencast.com/t/q3rZiTQK
After each refresh the 4 posts are randomized between them.

Thanks

Hi,

There is no extra charge or payment required for installing demos. However I believe the theme key should not reset after you uninstall a demo. There should be no problem if you enter it again though.
Please note that you can see how all the demos look, in the live preview
– https://forum.tagdiv.com/installing-demos/
– https://demo.tagdiv.com/newspaper/

Thanks

Hi,

I have inspected your website, and the mobile theme is not displaying at all on your website. Please note that the this might be happening because of a plugin conflict.
You can see if that is that case by deactivating all your plugins except the plugins included in the theme package, and clear any caching installed. Then check if then mobile theme is working.
It could also be the caching plugin that you use. It is recommend to use the WP Super Cache plugin for optimal results
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

There seem to be some errors in the console related to ads
– https://www.screencast.com/t/1bKHrzMKBrGQ
The ads are producing 403 errors. Here is a related topic that you could read for more information
– https://productforums.google.com/forum/#!topic/adsense/YOuPXrshybc

Thanks

Hi,

The view count is not displayed in the blocks and modules. The modules only display the author name, date and comment count. If you mean the comment count, try this code
– https://www.screencast.com/t/ErV2Ar9Se

The code will apply to all the modules on the website, enter it in Theme panel->Custom CSS

.td-module-comments {
float:none;
display: inline-block;
}

Thanks