Hi,

The website loading speed is dependent by many factors. From the theme perspective you can use this caching plugin for best results, with the mentioned configuration
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also there is this guide for page speed optimization
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hi,

Unfortunately the excerpt will grab the post info and if your post starts with an embedded video it will display in the excerpt. You can use a custom excerpt for the post, to better control what is displayed
– https://www.screencast.com/t/3ddYu54ct3Q

Thanks

Hi,

Please try the social counter plugin provided in this topic, and the mentioned suggestions
– https://forum.tagdiv.com/topic/facebook-app-just-sits-waiting-for-auth-on-follow-widget/
The issue with the token was fixed and it should work properly.

Thanks

Hi,

Probably just a temporary problem with the Envato system. You could try again later, or try the manual activation method – https://www.screencast.com/t/EplOBlQTHEt

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Hi,

Each of your sidebars can be customized in the widgets section
– https://www.screencast.com/t/ekDaHSSpH8
You just need to see what sidebar you are using for the post, and edit it. Or create a new one and add an Ad box widget to display an ad for example
– https://www.screencast.com/t/Kfx0cR2QN
The Ad box will display ads inserted in the corresponding field in the theme panel
Check the post and see what sidebar it is using – https://www.screencast.com/t/hgRjdBT6 and add widgets to it, or create a new one for the post and set it.
You can find more information here – https://forum.tagdiv.com/sidebar-ads/

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Hi,

From what I can see you do not have the gallery on your website, there is an image grid Visual composer element that is displaying properly
– https://www.screencast.com/t/wOkHtExLk2
Please correct me if I misunderstand something.

Thanks

Hi,

The menu can be edited like a normal menu or you can create a different one, in Appearance->Menus – https://www.screencast.com/t/cVFk6k7Kn
More information here – https://forum.tagdiv.com/main-menu/

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Hi,

You could hide the date on the posts from that specific category like this
– https://www.screencast.com/t/i6BoiL3t6QcQ
You just need to use your own category in the code and it should work properly for you. The code will remove the date (and that line before it ) from the posts that are part of that category only

.single .category-gadgets .td-author-line,
.single .category-gadgets .td-post-date {
display: none;
}

Like this for example – https://www.screencast.com/t/QfMMcDddmH2Y

Thanks

Hi,

First try to disable all your plugins except the ones provided with the theme. That includes the caching plugin that you are using at the moment, if possible. Then test to see if the problem is solved. Some plugins or caching plugins can cause interference with the theme. It is recommended to use the WP Super Cache with the mentioned configuration for best results
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

If you could provide a link to your website or even a screenshot, and details about what exactly you would like to change I will give you a more accurate answer.
Regarding the fonts used everything there is to know you can find here
– https://forum.tagdiv.com/font-customization/

Thanks

Hi,

The first ad from the top has a bottom margin like this
– https://www.screencast.com/t/2UJ7F97y6I
The second one has the same margin
– https://www.screencast.com/t/aQHb3EPjs
For the third one you can set this margin as well
– https://www.screencast.com/t/GxFoLr1CQ
The fourth ad has the same margin
– https://www.screencast.com/t/ixqbcqs5ed
The second from the bottom has a different margin value, but you can include it in the code and will be the same
– https://www.screencast.com/t/mmKNFIeJ
Now all the ads should have the same margin bottom, try the code and see if it is like you wanted

.td-a-rec-id-sidebar,
.td-g-rec-id-custom_ad_3 .adsbygoogle {
margin-bottom: 38px;
}

Thanks

Hi,

Please check again to see if the category you want is set as primary here
– https://www.screencast.com/t/LDaUdQLm
If the post has multiple categories this option will ensure that the category tag that is displayed, is the category you set as primary. This feature is working properly. Try clearing any caching installed and see if this has any effect.

Thanks

Hi,

You would need to edit the module to achieve this, not the page. I see that you are using module 17 on your homepage. You need to open this file in a text editor and insert the code from this topic – https://forum.tagdiv.com/topic/how-to-write-different-post-titles-on-homepage-or-categories/
Like this, after the excerpt field – https://www.screencast.com/t/reDU9jihSs and also use the class on the paragraph as shown, for better results.
This should be the result – https://www.screencast.com/t/2ZUcN3cId

Thanks

Hi,

The Envato policy allows using a theme only on one install. You can however use the theme on a sub-domain, if you plan on creating a testing site, but if we are talking about totally different websites with different content, then only one theme per install is legally allowed – https://themeforest.net/licenses/standard
Please correct me if I misunderstand.

Thanks

Hi,

The author box displays the information based on the user Id. You just need to enter this Id in the required field and all the user information, and they will be displayed in the author box. In this topic you can find more information about how to configure this element – https://forum.tagdiv.com/topic/author-box-5/

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Hi,

This is where the Like/Tweet feature for the post page is defined in the theme
– https://www.screencast.com/t/9MRMBr1g
You would need to copy the code into this file in the mobile theme
– https://www.screencast.com/t/OJtqhN6E2kj
It would look like this with some minimal styling
– https://www.screencast.com/t/W5XFcJjjv
You can try it this way and see if it works for you, I have not tested this extensively so this implementation may provide unexpected results.

Thanks

Hi,

If you mean the More articles box – https://www.screencast.com/t/FiVTWOuxWLpm this can be disabled in the theme panel – https://forum.tagdiv.com/more-articles-box/

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Hi,

I tried recreating it and it does not have a translation for some of the elements. That is why I added them manually and solved the problem that way. I don’t know what else to say, maybe you could ask for help from more advanced users on specific forums, like Woocommerce.

Thanks

Hi,

Very sorry for that, it must have slipped my mind. Nairolf is right, the theme does add this property here – https://www.screencast.com/t/AmlzFOLXxDb
Sorry for providing misleading information.

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Hi,

I don’t think I fully understand what space you are talking about regarding the ads. It would be much easier and quicker if you could provide a screenshot with it, so I may give you a more accurate answer.

Thanks

Hi,

I am very sorry, we don’t know what happened and you did not get an answer. We answer to all the questions as soon as possible, I really cannot say how your message got overlooked. Sorry for any inconvenience.
What you have created in the respective page seems quite complicated, and also you have used elements that are not available in Visual composer by default. I don’t understand exactly how you would like it to look on desktop and mobile. I see that you also have some custom code on the elements – https://www.screencast.com/t/7Dl4dWbN8bK and there is an empty element present as well from what I can tell
– https://www.screencast.com/t/qTuHxsLys
Maybe you should try to recreate this page and keep it as simple as possible, and not over complicate things, that would be best. Please let me know how I can assist you further.

Thank you for understanding!

Hi,

You could use the Video player element and insert the playlist link in it
– https://www.screencast.com/t/13S17TLRya
It will display the video playlist like this
– https://www.screencast.com/t/96xzHV1Z9HSx
– https://www.screencast.com/t/TKXshMmds7
This would be a solution if you do not want to manually create and add videos to a playlist.

Thanks

Hi,

That should not happen, please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://www.screencast.com/t/uS4xTE8x
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

It seems that the images inside the gallery are not displaying properly. If you could provide a link to your website where the issue is happening, I will inspect it. You could try as a test to disable all your plugins except Visual composer and the plugins bundled with the theme, clear any caching installed and see if this has any effect on the problem. Also check any custom code you might have entered in the theme panel, or modifications made directly to the theme files.

Thanks

Hi,

The category tag displayed can be controlled by setting a primary category for the post. That category will always have priority from all the other categories set for the post. Here you can find out more about this, and what settings will be inherited by the post, when you set a primary category for it
– https://forum.tagdiv.com/primary-category/

Thanks