Hi,

This should not happen when updating WordPress. You seem to be missing the post options and all other elements from the post edit screen. Also the settings form Visual composer seem to be set properly. Try updating the Visual composer editor to the latest version provided in the theme package
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

Please try the solution provided in this topic to fix this issue
– https://forum.tagdiv.com/topic/problem-with-mobile-theme-5/
Hopefully this problem will be fixed with the next update for the super cache plugin. We are very sorry for any inconvenience caused.

Thank you for understanding!

Hi,

Yes it seems there is a problem that happens in this situation. Please try this code, it should fix this problem – https://www.screencast.com/t/FZEFgUZN6qd5
You just need to enter it in Theme panel->Custom Css section
– https://www.screencast.com/t/NQ6UJkjA6RW

.page-template-default
.wpb_text_column :last-child {
margin:auto!important;
}

Thanks

Hi,

The theme blocks for example will only work with Visual composer. We have not tested any other page builder. We have not tested the beaver builder so we cannot say for sure if it will even run with the theme, or what problems you may face. You will have to give it a try if you own a copy of the builder and see if you can manage to make things work. Maybe consider making a backup before though, just to be safe.

Thanks

Hi,

To enable the Latest articles section on a page, you must select the required page template form the page attributes – https://www.screencast.com/t/n1EiehAtmS
More information about the available page templates and their options here
– https://forum.tagdiv.com/page-templates-2/

Thanks

Hi,

Please keep in mind that the Custom Post Type does not use a Category but only the Custom Taxonomies and you cannot display the category tag for your Custom Post Type. The modules will only display default category tags of normal posts. At the moment there is no options to achieve this. The only available options for custom post types are mentioned here – https://forum.tagdiv.com/custom-post-type-support/

Thanks

Hi,

The theme uses this cropping system to ensure the best results for images
– https://forum.tagdiv.com/featured-image/
Also different aspect ratio for an image provide different results depending on the module used. This is better explained here
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
If you a have a different problem with the images, please provide a link to where this problem is happening so we can inspect it.

Thanks

Hi,

The top grid that is displayed on top of the mobile page picks posts included in the featured category – https://forum.tagdiv.com/featured-posts-2/
This grid is followed by the Latest articles section, which simply displays the latest articles. There are no options to change how these elements work regarding the picking of posts. The top section will only display posts from the featured category.
If you would like exactly the same content from desktop to appear on mobile, you can simply deactivate the mobile plugin. The theme is fully responsive and will adapt for best results in every situation. More information about the mobile theme and how it works here – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

The Envato policy allows using a theme only on one install. You can however use the theme on a sub-domain, if you plan on creating a testing site, but if we are talking about totally different websites with different content, then only one theme per install is legally allowed – https://themeforest.net/licenses/standard

Thanks

Hi,

So I understand that it worked properly until a given time. That means that a recent change or modification caused the issue. This should not happen, the Visual composer that is provided in the theme package is fully tested and compatible with the theme. You should be able to use the editor without any problems of this kind.
Maybe something else is causing this issue. I suggest you disable all your plugins except Visual composer, clear any caching installed and check if this has any effect. Also if you are using a child theme try switching to the main theme to rule that out as well.
Please let us know how it goes.

Thanks

Hi,

The smart list should display properly if you followed the guide to create it
– https://forum.tagdiv.com/smart-lists/
It does not remove the paragraphs you entered, from the post content. Something else could be interfering with the smart list. I have created a smart list style 2 like you are using and there is no problem with it.
If you could provide a link to your website where the smart list problem is present, we will inspect it.

Thanks

Hi,

Please provide a link to your website and specify the category you do not want to appear in the popular category element. Maybe you could hide it somehow, if the plugin you are using does not work.

Thanks

Hi,

You can ask google to re-crawl your website
– https://support.google.com/webmasters/answer/6065812?hl=en
Also you can find more information here
– https://kb.yoast.com/kb/fetch-as-googlebot/
This should refresh the search data and display the current information, but it could probably take a little time. You can use the Yoast SEO plugin to configure the meta for the website
– https://yoast.com/wordpress-seo/

Thanks

Hi,

It is recommended to use the Yoast SEO plugin to handle Facebook sharing
– https://forum.tagdiv.com/facebook-share/
Here are some useful resources that you can use to configure the sharing
– https://yoast.com/social-media-optimization-with-yoast-seo/
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-facebook-incorrect-thumbnail-issue-in-wordpress/

Thanks

Hi,

There is a problem with the background ad in the current theme version. However this will be fixed in the pending theme update. In the meantime there is a fix provided in this topic that you can try and use if it is necessary
– https://forum.tagdiv.com/topic/adding-background-ad/

Thanks

Hi,

Please provide a link to your website so we can inspect it, and see the problem. The website optimization regarding page speed has to be done on your part, that is explained in the guide provided above. It is also in most part directly related to the server configuration you are using, to deliver the content
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Please provide more details about this, I don’t understand exactly what is the security gap and how have you come to this conclusion. There are security plugins that you can use if you think your website is vulnerable. And also make sure you have the latest version of WordPress and you should update your theme as well and all the plugins that are bundled with the theme. Here is a guide with detailed steps to take if you decide to update
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

If you would like to use the theme on two different domains (websites) with different content, you will need two theme copy’s. That is according to the official Envato rules. I do not understand what you are trying to do exactly with your website, and how is the theme preventing you from doing it.
If this problem is theme related please send us an email at contact@tagdiv.com and provide your website and the admin login information there, and a better explanation of what the problem with the theme is. Also paste a link to this topic so we can identify you.

Thanks

Hi,

The easiest way to do it without modifications to the theme files, would be to use some Css to style the default widget titles to look like your current style, like this for example
– https://www.screencast.com/t/Rh5cQh2n4P
I am assuming you are using Global header style 14, you can try this code and see if it is working for you. The code must be entered in Theme panel->Custom Css

.widgettitle {
width: 100%;
font-size: 13px;
font-weight: 400;
margin-top: 0;
margin-bottom: 26px;
padding: 11px 0;
line-height: 1;
position: relative;
overflow: hidden;
text-align: center;
border: 1px solid transparent;
background-color: #000000 !important;
}

Thanks

Hi,

That color is specific to the Magazine demo, it is defined in the demo stylesheet. You can change it with this code to the color you want
– https://www.screencast.com/t/xK2ESKZH0e

.td-magazine .td_block_template_1
.td-related-title .td-cur-simple-item {
color: #dd3333;
}

The code must be entered in Theme panel->Custom Css. Another way of doing it would be to edit the demo stylesheet and make the change there
– https://www.screencast.com/t/S7n8postdf

Thanks

Hi,

Please try this code to make the margin bottom property of 10px for the ads (you can remove the previous code) – https://www.screencast.com/t/3OFMiiU0lrl

.ajdg_grpwidgets,
.td-a-rec-id-sidebar,
.td-g-rec-id-custom_ad_3 .adsbygoogle {
margin-bottom: 10px!important;
}

Thanks

Hi,

I believe that all depends on Google and SEO. Maybe you can find useful information here
– https://yoast.com/page-titles-seo/
– https://yoast.com/meta-descriptions/
– https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/
I could not say why it is displayed like that, it should be full on a wide result, as it is on a smaller screen – https://www.screencast.com/t/w4RLRwBfq

Thanks

Hi,

They seem to originate from the disqus section on your post page if I am not mistaken
– https://www.screencast.com/t/DnGbhnKTU82
Also these seem to be the avatars for the users in the same disqus section, that are not loading properly for some reason
– https://www.screencast.com/t/NBm6P2YC

Thanks

Hi,

Their is no license we can provide for the Revolution slider. The version included is a free version and these do not have activation keys. You can use this element without any restrictions with its full capabilities. Updates for the Revolution slider will be provided along with theme updates.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Leave the social counter configured with your data. Also paste a link to this topic so we can identify you.

Thanks