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tagDiv Staff
I'm passionate for computers, sports and games. I spend a lot of time playing around with divs, scripts, codes, containers. I also coordinate the support team to make sure every customer is properly treated.
Emil G
tagDiv Staff

Hi,

Make sure that the other plugins (Social Counter and SpeedBooster) are also updated. If they are and you still receive this message please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so i can take a look.

Thank you!

Emil G
tagDiv Staff

Hi,

From your image i see that the link is displayed inline, try to add a class to it and use custom css to set it to display:block. – http://pastebin.com/DfJh2ivz

Thank you!

Emil G
tagDiv Staff

Hi,

Try to create a copy for each post and see if the same thing happens on the copy.
If it works recreate those posts, just copy their content, delete the current posts, create new ones with identical content and set the date to match with the original date.
If this doesn’t work please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so we can take a look.

Thank you!

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

1. I’ve added this on our list, we’ll try to add the 7days sort option in one of the next updates.

2. If you use a cache plugin the 7days post sorting option doesn’t provide precise results. We have this on our list, Radu is looking for a solution.

3. Use the offset option present on the Latest Articles settings panel – http://screencast.com/t/lGFAMan4yg

Thank you!

Emil G
tagDiv Staff

Hi,

You can doit with custom css (add it in Theme Panel -> Custom CSS): – http://screencast.com/t/1x4nUsqI

.home .td-main-page-wrap .td-pb-span4{
background-color: lightgray;
}

For more precise results you have to add a custom class on the row which contains that sidebar and add the class in the css. – http://screencast.com/t/t7dbhZOvFwB

.home .td-main-page-wrap .main_page_sidebar{
background-color: lightgray;
}

Thank you!

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

The background image is stretched using javascript, for best result you have to use a full-hd image. If there are js errors caused by a plugin conflict this function may also be affected. Try to disable all plugins except for Visual Composer and see if the issue is still there.

Thank you!

Emil G
tagDiv Staff

Hi,

I suspect that the theme access to admin-ajax.php file was blocked by the host, please check the browser console for errors while the “save settings” process it running. If this is the case you have to contact the host administrator and inform him about this. Usually it comes from the server security module, it bans the theme access to this file (false positive). Let me know how it goes.

Thank you!

Emil G
tagDiv Staff

Hi,

Try using the update_post_meta() function – https://codex.wordpress.org/Function_Reference/update_post_meta – , the theme displays the subtitle on posts, this is the code which retrives the data – http://screencast.com/t/VpclbtzJxLhttp://screencast.com/t/njx8YOoC
You should also make a condition to check if it’s already set.

Thank you!

Emil G
tagDiv Staff

Hi,

If you use cache clear it and check if the issue is still there. If this doesn’t work please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so we can take a look.

Thank you!

Emil G
tagDiv Staff

Hi,

The css loads after the html elements and because of this for a few seconds the elements are displayed one on top of the other. Try to disable SpeedBooster and see if the issue is still there.

Thank you!

Emil G
tagDiv Staff

Hi,

1. The max_execution_time and max_input_vars can be set from your php.ini file, usually you have to create it inside the wordpress folder and add the following lines:

max_execution_time 60
max_input_vars 5000

The procedure may be differ depending on the serve, you have to check the host documentation for details.

2. You have to optimize the settings on your side, check the pagespeed guide on how to do this – https://forum.tagdiv.com/how-to-make-the-site-faster/ – and this one – https://forum.tagdiv.com/topic/tutorial-pagespeed-2015/

Also try this solution – http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress

Thank you!

Emil G
tagDiv Staff

Hi,

I’ve added your suggestions on the list, Radu O. is going to investigate this, he’s the expert on this area.
The Google SEO requests are not properly defined, Radu constantly looks for the pattern used on big sites with lots of employees which benefit from high quality SEO expertise and are highly ranked on Google. He also makes tests with various installs to test the theme pattern are working and the results are excellent. The theme is constantly tested with Google Structured Data Testing tool, a fix on this will be released in the next update to address some issues which appeared lately (Google is constantly changing the requirements).
If you’re in a hurry the title h tags can be changed manually in the code, ex for modules/blocks – http://screencast.com/t/pk3pvqzQvZhttp://screencast.com/t/fVS4pOnM
The header container can also be changed, it seems it doesn’t affect the css but additional tests should be made (i just made a quick test) – http://screencast.com/t/R5ewHTxWGii
On the sidebar is more complicated, on a quick look you have to modify the before and after used on widgets – http://screencast.com/t/5o1A6ZJd8F4 – then change the sidebar container tag on templates – http://screencast.com/t/Lke6IZsOk – extensive tests have to be done it this area too.
Any changes to these sections will be announced in the theme log.

Thanks for your feedback!

Emil G
tagDiv Staff

Hi,

Each block uses one (or two) module(s) to display the posts. For example block1 uses modules 4 and 6 – http://screencast.com/t/WBt6c0iw

On most modules there’s a thumbnail, they come in different sizes – http://screencast.com/t/4dIuc3exp
The thumbnails are registered in td_config.php – http://screencast.com/t/cyVQTwja
To add a new thumbnail you have to use the td_api_thumb::add API call – https://forum.tagdiv.com/td_api_thumbadd/

When you register a new block you have to use a strict name – http://screencast.com/t/1pSR20AXAZf – this is required because the theme loads only the necessary blocks code to improve the speed.

Make sure that the files are included in the plugin folder and their path is correct – http://screencast.com/t/TpQKBEd4oT0

For widgets registration try to use the following hook: – http://screencast.com/t/gIAV69k56ds

add_action('td_wp_booster_loaded', array($this, 'td_wp_booster_loaded'));

Add a function and the code required for registering the widget:

function td_wp_booster_loaded() {
...
}

Hope this helps, let me know how it goes.

Thank you!

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

The code has some errors in the syntax(single/double quotes format). Try to fix them and see if it works, if it doesn’t try this solution – http://www.wpbeginner.com/wp-tutorials/how-to-add-custom-post-types-to-your-main-wordpress-rss-feed/

Thank you!

Emil G
tagDiv Staff

Hi,

Please check the browser console while saving the settings in Theme Panel – http://screencast.com/t/Sw8EcYY3rB
The errors appear in red, to open the console(on google chrome browser) right click on the window and select inspect, then open the console tab – http://screencast.com/t/MDBxTAId9 – and save the settings.

Another solution would be to check the error.log file for clues. Usually you can access it via ftp or C-panel – http://screencast.com/t/oyIKg6c4V

Also try to disable all plugins and see if the issue is still there.

If nothing works send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look.

If you don’t want to share this information, the alternative would be to look for a professional (a friend who knows more about this) to help you identify the cause of this.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

It was a title issue on 6.2 but it was fixed. As Christopher suggests, you could switch back to 6.1 and see if the issue is still there. This will clear out if it’s coming from the theme or from something else. If you don’t have v.6.1 please send an email at contact@tagdiv.com and we will provide it for you.

Thank you!

Emil G
tagDiv Staff

Hi,

The video url is saved in the post meta – http://screencast.com/t/J8H3WsphWvw
The theme also retrieves the video thumb and sets it as a featured image. This happens when you save or update the post. The code which handles this procedure can be found here – http://screencast.com/t/U7lWKcPybi
Hope this helps.

@mega_menus – not sure what you mean, please provide more details.

Thank you!

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

1,2 and 3 – I’ve added them on our list.

4 and 5 – We plan to modify or add a new smart list with this kind of behavior. For the moment i cannot provide a date for this implementation, we have a lot of features on our list and we have to take them one by one.

6. You mean to select a different background ad for category, page and post. As you know the theme already has a general option for this, we may add individual settings in a future update. I’ve added this on our list.

7. This is a wordpress restriction, check this solution – http://premium.wpmudev.org/blog/enable-or-disable-all-html-tags-in-wordpress-author-biography-profiles/

8. Unfortunately we don’t plan to include such an option, sorry, you have to look for a plugin on this.

Thank you!

Emil G
tagDiv Staff

Hi,

1. The empty paragraph is added by wordpress. I’ve tried to replicate your issue on my side but the text ends up in a paragraph on my side. – http://screencast.com/t/jisp8yrA

Please provide more details on the smart list setup, do you use a plugin which may interfere with the post format?

2. There’s a 300px width set for the images, on thinner ones it may leave some blank space. What’s the size of the image used on that section?

Thank you!

Emil G
tagDiv Staff

Hi,

You’re right, the solution is a bit complicated as we want to make sure it works for the users which already added the full url. I’ve added this issue on our list, thanks for reporting it.

Thank you!

Emil G
tagDiv Staff

Hi,

Newspaper uses a custom framework, it’s not compatible with bootstrap, sorry.

Thank you!

Emil G
tagDiv Staff

Hi,

From what i understand you want to publish the quote right after the title, like it’s on the example link – http://screencast.com/t/kjS68tvqhpf

You added the title and the quote lines and now you need custom css which targets this specific module. By default each module comes with it’s own class but if you’re using a custom one you may want to add a custom class to it. Use Radu’s method to add it. The create the custom css to properly position that element, ex:

.your_module_class .element_class {
display: inline;
}

If you can’t figure it out please provide the url and we’ll take a look.

Thank you!

  • This reply was modified 11 years by Emil G.
Emil G
tagDiv Staff

Hi,

We will release security updates, for the moment the theme is stable and it should work fine. If something appears (ex. new versions of WordPress or plugins which may create issues) we will release a new version. This new version will be included in v.6 package.

Thank you!

Emil G
tagDiv Staff

Hi,

W3TC can be a bit heavy, it has a lot of options which may cause trouble if they are not properly configured. We only recommended it for page cache in the past. Now we recommend using WP Super Cache, we made some tests and it behaved better.

The Visual Composer plugin had some issues lately, they only appeared on some configurations. Check if you have the latest version of the theme (v.6.2) and the latest version of Visual Composer (v.4.5.3 ). If you don’t please update and see if the issue is still there. You could also try the Shim plugin but note that it works only with the elements (blocks) added by the theme – http://screencast.com/t/nmhhPPpa95http://screencast.com/t/KW0JP337pthttps://forum.tagdiv.com/topic/newsmag-1-7-1-killed-our-server-again/page/3/

On our official demo we also use MySQL Query Cache – https://dev.mysql.com/doc/refman/5.1/en/query-cache.html

You could also check the error.log file to see if there’s any report related to this issue.

Thank you!

Emil G
tagDiv Staff

Hi,

Try to add the following condition inside block 3 file – http://screencast.com/t/467HrszVpnb

if (is_page_template('single-people.php') and $td_column_number == 3){
   $td_column_number = 2;
}

If it doesn’t work try this one:

if (is_single() and $td_column_number == 3){
   $td_column_number = 2;
}

It checks if the template file is single-people.php and it sets the columns variable to 2.
Let me know if it helps.

Thank you!

  • This reply was modified 11 years by Emil G.
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