Hi tiranin0707,

I’m not sure I understand what issues your’re facing so please provide more details about it and let us know where to look.

Thanks

Hi,

I believe the first notifications refer to the second however I find those inconclusive because I can’t find nothing wrong on the mentioned lines, besides if the outer wrap div wouldn’t be closed the page layout could break and this isn’t reported on our demo: https://validator.w3.org/nu/?showsource=yes&doc=http%3A%2F%2Fdemo.tagdiv.com%2Fnewsmag%2F#l166c24
You could also check if you have the closing outer div tag here: http://screencast.com/t/uT9Pl1cY6Ef9 or you should also check you added page content for any unclosed content added with might also cause something like this.

Thanks

Hi,

Theme version 2.0 had the VC version 4.5.3 included within and the most recent version offered in the theme is 4.6.2. You could try to update your vc version to 4.6.2 and test this again however that version hasn’t been tested with your theme version so I’m not sure how it will behave yet you should try it and see how it goes. You can find it in the latest theme version in /plugins folder: http://screencast.com/t/jGU40i7J

You could also test this by disabling those other plugins you sue it may be that the VC plugin is in conflict with one of your current plugins causing those issues.

Hope this helps!

Thanks

Hi,

Not sure about it as I’m not aware of your changes. This could be caused by a delay on loading page’s js/css resources. I see you use the tagdiv speed booster plugin which might cause this you could try to disable it and test again or alter theme’s default js/css. I advise you to get in touch with a developer or a freelancer to help you with this as we cannot provide customization services at the moment.

Thanks for the message!

Hi,

Theme version 2.2 was released today so you can download it from themeforest: http://themeforest.net/downloads then update it and also update the plugins and the VC plugin, make sure you use version 4.6.2.

Use this theme update guide: https://forum.tagdiv.com/how-to-update-theme/ and VC update guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

Let us know how it goes!

Thanks

Hi,

I’ve checked your site and found some js errors in browser’s console which might cause this: http://screencast.com/t/RkefckSj so please make sure you empty all caches then disable all plugins and test this using just the Visual Composer plugin.

Let us know how it goes.

Thanks

Hi,

Glad you’ve managed to solve it!
You can find theme’s update guide here: https://forum.tagdiv.com/how-to-update-theme/
Let us know if you experience any other issues.

Thanks for the message!

Hi MN-theme,

Sorry for the delay!
The theme uses the date format from wp general settings so you could try to add it here: http://screencast.com/t/8uqZ1DSnBH1 or chose your timezone.

Let us know how it goes!

Thanks

Hi BeautyGeek,

Please open a new tread when you have some questions or need guidance concerning the theme. Thanks!

The theme doesn’t have any option to disable widgets on mobile screens however you can do it using custom css, target widgets using widget’s specific class or id and media queries, like this: http://screencast.com/t/Dkkz8prDkD

This is the css code I’ve used:

@media (max-width: 767px) {
.td_block_id_1775388033 {
display: none;
}
}

To hide the more article box use this css code in theme panel > custom css section:

@media (max-width: 767px) {
.td-more-articles-box {
display: none;
}
}

Thanks for the message!

Hi,

Please do send us your admin details via email so we can have closer look at this and also make sure if you use any js/css/html compression you tun it off, also empty all caches and purge cdn files if using an cdn host then test again without any plugins active, besides theme’s plugins.

Address us at contact@tagdiv.com via email and also include a link tot this tread. We will get back back to your with an answer as soon as possible.

Thanks for the message!

Hi master2501,

Sorry for the delay!
I’ve replied you via email now!

Thanks

Hi fokus,

We haven’t tested cloudflare’s rocket loader with the theme but usually the rocket loader or automatic compression of js resources cause this. We don’t recommend using an autominify tool as this could generate js conflicts and break features that use js to function as in your case mobile menu and search did.

As I said we don’t recommend automatic compression of theme’s resources but you can try to debug this using browser’s console and exclude from compression those areas which cause issues.

You could also search for ways to this online or turn to a developer to customize your site in this regard.

Hope this helps!
Thanks for the message!

Thanks Steven!

@liquida As Steven stated the theme is tested and I have also tested this however couldn’t find anything wrong so let us know if you still experience this without using any plugins that could conflict with theme’s sharings.

Thanks for the message!

Hi,

Theme’s page mega menu doesn’t have the same functionality on mobile menu version, on mobiles page mega menu leads to the page set as mega menu, that is the normal behavior of it.

We don’t have page mega menu available for newspaper theme demo. But you can see the same behavior on newsmag’s theme page mega menu on mobile version: https://forum.tagdiv.com/topic/mega-page-on-mobile-menu/- http://screencast.com/t/emCO5fBuAqD

Thanks for the message!

Hi ,

I can see they show up fine now: http://screencast.com/t/NukfjG6PHv
This could happen due to theme’s lazy load animation which might conflict not work properly with cloudflare’s rocket loader as Steven stated. If this happens again you can check your browser’s console for js errors or disable the lazy load animation from theme penal: http://screencast.com/t/MJ6jJisx and test again.

Thanks for the message!

Hi,

I have checked and inspected your site and found that post’s html structure is broken in your case, this is how the post with sidebar html structure should look like: http://screencast.com/t/LEKU0eekN1 and here is how yours looks: http://screencast.com/t/kTqD57c6Bl

Please make sure you disable and test this without any plugins active. Empty all caches, disable the plugins, lave just the VC plugin active then test again to make sure this happens due to a plugin. If this still happens make sure that you don’t have any html within posts’s content that could cause the html structure break and remove and backup all post’s content then update the post and test again.

Hope this helps!
Let us know how it goes!

Thanks!

Glad to find you’ve managed to do it.
Thanks for your feedback on this and for the message!

Hi,

If you use Newspaper theme this solution has to work – https://forum.tagdiv.com/topic/linkedin-button/
Please open a single topic for issue that you have and do not post in both forum sections(Newsmag and Newspaper) so we can know at least what theme you use.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

@fusion LUPON ads aren’t support by theme’s ad spots, you may use a plugin for it or you could use the wp text widget to render the code: https://forum.tagdiv.com/ads-system-full-guide/

Thanks for the message!

Hi,

You can sue this add this code:

global $post;
if (is_singular()){
$args['post__not_in'] = array( $post->ID );
}

..to the td_data_source.php file, like this: http://screencast.com/t/K8DVFT2LCb

This should exclude the current post from block queries on post pages and should give you the result you need.

Thanks for the message!

Hi VicVik,

Those two slashes were my mistake, using @ is the right way, I see you have it right now: http://screencast.com/t/O7qAoByVE

Thanks for the message!

Hi,

You can’t set the infinite scroll pagination just on theme’s blocks and the classic blog uses the latest post page which can’t be customized using Visual Composer page builder. Sorry!

Thanks for the message!

Hi,

Please read this article for more details on this: https://dev.mysql.com/doc/refman/5.1/en/error-lost-connection.html and contact your host provider and ask theme to check the error.log file which may provide useful information about the nature and/or cause of these lost connections with mysql.

Thanks

Hi googlexperience,

You can also follow wp instructions on this: https://codex.wordpress.org/WordPress_Backups

Thanks for the message!

Hi,

You have mistyped the giphy iframe css selector: http://screencast.com/t/z9yywi6eAM that’s why it doesn’t work.
Use it like this: http://screencast.com/t/LJPD44ZO and I recommend you to set the media query to max width 1023px because the same issue is preset on tablets portrait view also: http://screencast.com/t/Ssail3A5ip

@media (max-width: 1023px) {
.giphy-embed {
width: 100% !important;
}
}

Thanks for the message!