Hi,

Not sure as I’ve also tested this based on your description and found no issues, the filter works fine: http://screencast.com/t/51VrbniN
Make sure you set it right and provide your admin login details via email if you can’t manage to solve this so we can have closer look.
Use contact@tagdiv.com and also include a link to this topic.

Thanks

Hi,

I can’t access your site so I can check this: http://screencast.com/t/EC3RxopAys
Please let me know when it’s back so I can have a look.

Thanks

Hi,

Unfortunately the theme doesn’t have an option for that but I believe you can use custom css for that and try something like this: http://screencast.com/t/74BmaniRmxM but this still needs adjustments.

.td-container {
box-shadow: 10px 10px 5px #888888;
}

You can search the web for ways on how to add it via css or if you don’t have css knowledge you can hire a freelancer to do it for you as this needs custom work and we cannot provide any at the moment unfortunately.

Thanks

Hi,

Yes, it needed to be approved but is available now so you can download and update it.

Thanks for the message!

Hi,

The theme uses modules to build the block and all module files are located in the include > modules folder: http://screencast.com/t/P1ZwvDpY you can edit each module and change the excerpt as you did for module 16.
You can find more details about modules here: https://forum.tagdiv.com/theme-thumbs/

Thanks

Hi,

Have you updated theme from version 4, if so you have to run the update script after updating the theme, like instructed in the update guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Updating the theme right shouldn’t cause you any issues so you can try to update the theme based on this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ backup your current install, run the import settings script, update plugins and check the result. You can always get back to the previous working theme version if something goes wrong as long as you backup it but doing the update as instructed the theme should work fine.
You should also consider into the process at the following aspects:

– backup your current theme/WordPress/database: https://codex.wordpress.org/WordPress_Backups
– setup a maintenance mode and you can use a plugin for that.
– empty all caches/purge files if you also use CDN host then disable any services of this type until you switch to the new theme
– disable all plugins
– install the theme then install the required plugins
– switch back the rest of the plugins and start other services

Let us know how it goes!

Thanks

Hi,

It happens due to this css: http://screencast.com/t/YriEVUjA
I see you use Visual Composer plugin version 4.4.2 so please make sure that you remove it and install the latest version that came within theme’s files in the /plugins folder: http://screencast.com/t/fWFSbhCsyJ3V
Make sure that you use version 4.5.3 then test again.

Thanks

Hi unplug.tips,

As Chris also stated fb system isn’t “stable” unfortunately. Not quite sure about the issues you experience but you can also use the fb debugger tool: https://developers.facebook.com/tools/debug/ for more details. If you need assistance on this provide a link to a post which has issues and I’ll take a look.

Thanks

Hi,

Please provide your admin login details via email at contact@tagdiv.com so we can have a look at this and also include a link to this discussion.

Thanks

Hi,

You have to make sure first that the image are larger enough to fill the whole thumbs container so in your case the post featured images need to have at least 741px in width and 486px in height.

If you want to remove the zoom effect please try this custom css in
Theme Panel > Custom Css section:

.td-hover-1 .td-big-grid-post:hover .td-module-thumb .entry-thumb {
transform: none !important;
-webkit-transform: none !important;
-moz-transform: none !important;
}

Thanks

Hi Emil G,

As Emil G also stated the theme doesn’t have rtl support included and we don’t plan to add it also that’s why you need to hire a developer or a freelancer to do it for you and on this site you can find one which can help you in this regard: https://studio.envato.com/

Sorry for the inconvenience!
Thanks for the message!

Hi,

Concerning site’s page speed we have made this page speed guide: https://forum.tagdiv.com/pagespeed-guide/ and added there the instructions needed to attend google’s page speed testing tool notification so you should follow the instructions there and run a test for your site and if you can’t manage to do this on your own you should look for a freelancer on site’s like: http://studio.envato.com/ because we cannot offer services of this type at the moment.

Thanks

Hi NickSi,

For that you need to add a background image for the category because the category template style 6 has a transparent section here: http://screencast.com/t/nt1BE5sel in which you’ll see the bg image. This is our demo category template 6 page configuration: http://screencast.com/t/LpmEymLbJBw – http://demo.tagdiv.com/newspaper/category/template-style-6/

Thanks

Hi,

a) You have to make sure that you have the contact form plugin installed and active then create your form and replace that shortcode with your own form shortcode: http://screencast.com/t/rLIPYxzHswle

b) You also have to change the footer template, please see our docs on this here: https://forum.tagdiv.com/footer-templates/

Thanks

Hi,

Could you please also provide a link to your site so we can see this because I’m not sure what you need/want to do.
Please let me know!

Thanks

Hi,

I know it works that way but it doesn’t center the items, we have this on our issues tracker list and try to find a solution for this until next theme version.

Sorry for the inconvenience!
Thanks for reporting this!

Hi,

Thanks Shashank Shekhar!

@kapson
You need to change the page template, like @Shashank Shekhar wrote, change it to default form here: http://screencast.com/t/VOKacVPy

Thanks

Hi,

This issue was due to google’s structured data testing tool and it has been fixed in the latest theme update now available on themeforest, version (6.3.1): http://screencast.com/t/6H8sclds so you can update the theme and test again: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Try this one: http://pastebin.com/yqMKnAKS

Thanks for the message!

Hi,

Not sure if that will work, you can try it like this if it doesn’t: http://screencast.com/t/KV7IDNmwi4D

.td-header-gradient:before {
display:none;
}

Thanks

Hi,

Use it like this: http://screencast.com/t/vKBOpJmIC

.td-load-more-wrap a {
background-color: #ff3e9f;
color: #fff;
}

For the widget try this: http://screencast.com/t/EDiMVHiwa

.widgettitle:after {
background-color: #ff3e9f;
border-bottom-style: dashed;
border-width: 2px;
}

and for spacing this one: http://screencast.com/t/IEiukLm00V5W

.widget_recent_entries li {
margin-bottom: 0px;
}

Thanks

Hi,

Yes, the top menu bar isn’t deigned to work on mobiles devices and it’s hidden you can change that using custom css and set the top menu to display but please note that it may need additional customizations.
You can use this custom css: http://screencast.com/t/wVe7cHrc

@media (max-width: 767px) {
.td-header-top-menu-full {
display: block;
}
}

Thanks

Hi External,

We are aware for this but we haven’t decide anything in this regard yet, I’ve added this on our request lists and consider it for future updates.
You can use a plugin like @Gee95 dose for this.

Thanks for the message!

Hi urbanconnection,

Please see our documentation on this and make sure you have the Vc plugin active and installed:
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
https://forum.tagdiv.com/how-to-use-visual-composer/

Let us know if you still have any questions afterwards.

Thanks for the message!

Hi,

You can use a plugin for this: http://beginnersbook.com/2013/10/5-free-plugins-adding-captcha-wordpress-blog-comments/

The theme’s login widget use the WordPress registration system so if you want to use theme’s login widget you can implement the captcha plugin to it by using a shortcode or a similar method, like did here for the social login: https://forum.tagdiv.com/topic/where-to-put-this-code/ or you can try an anti-spam plugin.

Thanks for the message!