Hello !

Please provide a link to your website in order to take a look.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please provide a link to that text in order to take a look.

Thank you !

Hello !

Please try this option recommended by my colleague: https://forum.tagdiv.com/topic/icons-showing-square-boxes/

Let me know the result !

Thank you !

Hello !

I am sorry but I don’t quite understand what exactly you are looking to achieve here. Can you provide some more information and a link to your website ?

Thank you !

Hello !

What exactly is the issue or how are they different from the others, can you send us a link so we can take a look ?

Thank you !

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Thank you for your suggestion

I have passed this suggestion to our developers but at the moment I cannot say when or if this will be implemented.

Thank you !

Hello !

Unfortunately your e-mail is nowhere to be found. I have looked in spam folder by forum url and website url but no information found. Let us know what your e-mail address is so we can search by it.

Thank you !

Hello !

If you have a caching plugin please make sure that the ajax view count is set as you can see here: https://www.screencast.com/t/Wu8o5uNvj

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

By using tagDiv Composer you can custom create different sidebars and layouts as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=3s

Thank you !

Hello !

I think that was a browser bug, as you can see this looks in order: https://www.screencast.com/t/gBMb5JVfs

Thank you !

Hello !

I think it would be easier for you to use tagDiv Composer as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=3s And you can customize your sidebar on different templates.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Mobile theme + AMP means that AMP will display the Mobile Theme design. Disqus has not been tested with Newspaper Theme and from what we know it can cause some plugin conflicts. displaying only AMP google will select automatically what he wants to in order to offer a user experience.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Unfortunately this option is not available in Newspaper Theme at the moment.

Thank you !

Hello !

Unfortunately if this is a plugin conflict, there is nothing that can be done for a untested plugin.

Thank you !

Hello !

For default mobile theme plugin you could simply remove ( delete ) the mobile theme plugin and reinstall it. It will automatically be refreshed to default looks.

Thank you !

Hello !

This is a comment on your website. Other visitors can place comments, I’m not sure how this is Newspaper Theme related.

Thank you !

Hello !

The file for shortcode can be found in here: https://www.screencast.com/t/mjuOFXCEs

Thank you !

Hello !

Did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!