Hello !

Please try removing and re-adding the API Key from instagram: https://forum.tagdiv.com/instagram-widget/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please note that the filter works using the tag SLUG: https://www.screencast.com/t/rquOWxHVUsW4

Please make sure that you have set it properly.

Thank you !

Hello !

If you are using a PRO Demo or Cloud library templates the sidebar is fully editable using tagDiv Composer as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=3s

Thank you !

Hello !

Unfortunately this option is not available in Newspaper Theme and also a plugin has not been tested by the developers yet. You will have to test and see which plugin works with the theme.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Indeed, our team is working on having the option to combine CPTs with Cloud library templates. At the moment there is no release date for this unfortunately.

Thank you !

Hello !

Our developers are working on this at the moment there is no workaround for this.

Thank you !

Hello !

Unfortunately it looks like your website is not available at the moment: https://www.screencast.com/t/Wi6XXbxp8v

Please make sure the website is running and let us know !

Thank you !

Hello !

For this you will have to follow this guide from google: https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Let us know the result !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

As my colleague mentioned above the Theme panel changes will not work. The template you are using is fully editable using tagDiv Composer. For the header logo follow our video guide here: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

Unfortunately it seems that this plugin may not be compatible with Newspaper theme. This you will have to test and see which one works. From what I know some of our users use WP RSS Aggregator. Or you can try one from here: https://qodeinteractive.com/magazine/best-wordpress-rss-plugins/

Let us know the result !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

On pages on mobile you will have to use the mobile editor in order to insert a shortcode: https://www.screencast.com/t/NhdOnGh2z

Let us know the result !

Thank you !

Hello !

I am sorry for misunderstanding !

Without mobile theme this option is not available at the moment in Newspaper Theme.

Thank you !

Hello !

Please set it higher using the .htaccess file or the php.ini: https://www.screencast.com/t/ygU0X2cI

Thank you !

Hello !

Please follow our video guide in order to change your logo on all the viewports: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

On this, unfortunately at the moment you don’t have any workarounds. In the future there will be a better implementation for translating.

Thank you for your understanding !

Hello !

Unfortunately this is up to the API that you are using. Newspaper Theme does not offer this option at the moment.

Thank you!

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– Purchase code
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Unfortunately for this there is no workaround at the moment in Newspaper Theme.

Thank you for your patience !

Hello !

Please provide a link to your website so we can take a look.

Thank you !