Hello !
This can be done from wordpress, simply create a new menu and assign it to the desired location: https://www.screencast.com/t/nsghjU2lv
Thank you !
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hello !
As you can see here on this waterfall your issues are not that much theme related because your page speed is affected by external sources: https://www.screencast.com/t/zQaEubBOCLv ; https://gtmetrix.com/reports/www.moncloa.com/4rKaBEpu/
You will have to fix this and ask google for a re-crawl.
Thank you !
Hello !
Can you please check your page setting and make sure that this page: https://www.madenprofesyonelleri.com/medya/infografikler/ has parent page set: https://www.madenprofesyonelleri.com/medya/ ; https://prnt.sc/wdih76
Let us know the result !
Thank you !
Hello !
For this you will have to contact Envato Market. They are the ones responsible on selling the purchase code and the account is registered on their platform: https://help.market.envato.com/hc/en-us
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Hello !
At the moment there is no fix for this. Our developers are working on this but at the moment we don’t have any release date for this.
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Hello !
Unfortunately I cannot access the link, please provide a screenshot of what that should be.
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Hello !
Please provide an url to your website in order to take a look.
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Hello !
Please take a look at the waterfall from GTMetrix: https://gtmetrix.com/reports/globaltechgadgets.com/8zTT2UHq/ From all this you only have a few theme elements, everything else is external ( plugins ). Everything that is really a consumer does not come from the theme here.
Thank you !
Hello !
Footers can be edited by opening any page with tagDiv Composer and using the website manager as you can see here: https://www.screencast.com/t/t3EC5lGdr
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Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
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Hello !
Please make sure you updated and properly installed all the required plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
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Hello !
Unfortunately this option is not available in Newspaper Theme at the moment. This has to be done manually.
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Hello !
For this it is recommended to use a Cloud Library header in order to have full access in editing your menu and raising the limit as you can see here: https://www.screencast.com/t/cORqyewztd7 ; https://forum.tagdiv.com/header-manager/
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Hello !
Unfortunately without access it is hard to diagnose something. Can you try enabling the Enable jQuery Migrate Helper plugin and see if that helps ?
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Hello !
Your e-mail was in our Spam folder. My colleagues will take a look at it now.
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Hello !
At the moment our developers are working on fixing this and getting ready for 2021 plans in order to improve CLS. For this there is no workaround now but this will change coming the following month.
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Hello !
If you don’t have any caching plugin you don’t need to, but first ask the host and make sure that your hosting plan does not have any caching options included.
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Hello !
Can you send us a link to your website in order to take a look ?
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Hello !
Yes, you can do this. Simply install the theme like on the first domain and use the same activation code.
Thank you !
Hello !
That is because you are running images that are way to big or take to long to load: https://www.screencast.com/t/ib2loObgihfZ You can see the result here on the Waterfall: https://gtmetrix.com/reports/mdq.txi.mybluehost.me/c9PA04Sp/
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Hello !
I have replied here: https://forum.tagdiv.com/topic/broken-themes-the-following-themes-are-installed-but-incomplete/
Thank you !
Hello !
Please follow our guide in order to install Newspaper Theme: https://forum.tagdiv.com/install-via-wordpress/ You will have to pull Newspaper-tf from the original archive.
Thank you !
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !