Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Vlad S
tagDiv Staff

Hello !

This can be done from wordpress, simply create a new menu and assign it to the desired location: https://www.screencast.com/t/nsghjU2lv

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see here on this waterfall your issues are not that much theme related because your page speed is affected by external sources: https://www.screencast.com/t/zQaEubBOCLv ; https://gtmetrix.com/reports/www.moncloa.com/4rKaBEpu/

You will have to fix this and ask google for a re-crawl.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you please check your page setting and make sure that this page: https://www.madenprofesyonelleri.com/medya/infografikler/ has parent page set: https://www.madenprofesyonelleri.com/medya/ ; https://prnt.sc/wdih76

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

For this you will have to contact Envato Market. They are the ones responsible on selling the purchase code and the account is registered on their platform: https://help.market.envato.com/hc/en-us

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment there is no fix for this. Our developers are working on this but at the moment we don’t have any release date for this.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately I cannot access the link, please provide a screenshot of what that should be.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide an url to your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please take a look at the waterfall from GTMetrix: https://gtmetrix.com/reports/globaltechgadgets.com/8zTT2UHq/ From all this you only have a few theme elements, everything else is external ( plugins ). Everything that is really a consumer does not come from the theme here.

Thank you !

Vlad S
tagDiv Staff

Hello !

Footers can be edited by opening any page with tagDiv Composer and using the website manager as you can see here: https://www.screencast.com/t/t3EC5lGdr

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure you updated and properly installed all the required plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available in Newspaper Theme at the moment. This has to be done manually.

Thank you !

Vlad S
tagDiv Staff

Hello !

For this it is recommended to use a Cloud Library header in order to have full access in editing your menu and raising the limit as you can see here: https://www.screencast.com/t/cORqyewztd7 ; https://forum.tagdiv.com/header-manager/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately without access it is hard to diagnose something. Can you try enabling the Enable jQuery Migrate Helper plugin and see if that helps ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Your e-mail was in our Spam folder. My colleagues will take a look at it now.

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment our developers are working on fixing this and getting ready for 2021 plans in order to improve CLS. For this there is no workaround now but this will change coming the following month.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you don’t have any caching plugin you don’t need to, but first ask the host and make sure that your hosting plan does not have any caching options included.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please let us know what your e-mail address is. It may be that your e-mail got into our spam folder.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a link to your website in order to take a look ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you can do this. Simply install the theme like on the first domain and use the same activation code.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is because you are running images that are way to big or take to long to load: https://www.screencast.com/t/ib2loObgihfZ You can see the result here on the Waterfall: https://gtmetrix.com/reports/mdq.txi.mybluehost.me/c9PA04Sp/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please follow our guide in order to install Newspaper Theme: https://forum.tagdiv.com/install-via-wordpress/ You will have to pull Newspaper-tf from the original archive.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Viewing 25 posts - 2,801 through 2,825 (of 18,283 total)