Hello !

I am not sure I fully understand your issue here.

Can you send us a link to your website ?

Thank you !

Hello !

Let us know where exactly do they require to insert the code ? Is it an AD or feed for posts ?

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please provide a link to your website, also make sure that your system requirements are being set as in our documentation too: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

Unfortunately at the moment the Instagram functionality in Newspaper Theme is experiencing some issues that our developers are working on fixing as soon as possible.

Thank you for your understanding !

Hello !

On homepage unfortunately there are no workarounds to have some sort of predefined template. There are only 2 options. Blog roll or a page. You are now using a page.

Thank you !

Hello !

Please try to remove and re-install the AMP plugin and clear your cache.

Let us know if the error still appears after this steps.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

My suggestion would be to install the new pro demo, uninstall the Standard pack plugin. You will see that all the elements in the composer that were using the old code will show up as text, all those have to be removed. We recommend you to use the flex blocks which are way more customizable in the tagDiv composer.

Thank you !

Hello !

Please try using this plugin: Enable jQuery Migrate Helper plugin

This should fix the issue that you are facing at the moment.

Let us know the result !

Thank you !

Hello !

This seems to be a memory limit issue. Please upgrade your memory limit to at least 256mb: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Unfortunately switching from 4.6 to 10.3.9.1 would be almost impossible due to the big changes that happened in the theme files. My recommendation is to create a backup and simply install the Newspaper Theme 10 like a new theme.

Thank you !

Hello !

If you are using Google auto ads I personally recommend you to only insert the code in the header. Google will automatically choose where is the best place to position the ads based on user experience.

Thank you !

Hello !

For slider revolution we recommend you to watch their tutorials since is not exactly a plug and play plugin, this will require some tweaking in order to make it work perfect: https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you !

Hello !

This is an odd issue, can you please remove those translations and re-type them again. This mostly worked since the first time you typed them the theme panel could not send the data to the template.

Thank you !

Hello !

Make sure that you insert the correct API for youtube: https://forum.tagdiv.com/youtube-api-key/

Except Instagram which currently is under development and it requires to counter to be set manually everything should work fine.

Let us know the result !

Thank you !

Hello !

All the cloud templates were created using tagDiv composer and tagDiv Composer has been built around them. Without using tagDiv Composer and Cloud library you will have theme panel options and templates. In my opinion it would be a waste to not use the templates. WP Bakery unfortunately does not work with the cloud templates and also does not have any templates.

You can use normal templates as you can see here: https://www.screencast.com/t/qVtbEIU2kH4 You will be able to customize this only using the theme panel and you will not use TagDiv Composer, this meaning that your customization options would be reduced and you will have to custom code a lot of changes.

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

This is happening because the version of your theme is not the updated one: 10.3.9.1, We suggest you to create a backup and update your theme. Our suggestion is to do this on a test environment first if possible.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !