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Vlad S
tagDiv Staff

Hello !

I’m not sure I fully understand but at the moment you have an add being displayed on mobile. For responsive you will have to edit the code as you can see here in order to be displayed on all devices: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to create a post template for each agent. In order to create the sidebar follow our guide here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=3s

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you followed our guide as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you show us an example of what you are looking to obtain and what you have at the moment ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you let us know what steps you took to install the theme ? In order to install it we recommend installing via wordpress on a new website: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please try this custom css code: a {
color:white;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

I have just inspected your website and on our end your search works as it should: https://www.screencast.com/t/8tq8oL9s8 ; https://www.screencast.com/t/AMhaOKTQb27T

Can you try this from another device ?

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I know they require that your image size to be minimum 1200px. Newspaper Theme elements only render a smaller size but your image is still 1200. Can you provide a link to your website in order to take a look ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately Newspaper Theme does not have an element like this available. You could try using a Text with Image element as you can see here: https://www.screencast.com/t/ExGpUp6yiB this is fully customizable using tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Fast Velocity Minify plugin is not a tested plugin by our developers. You will have to set it up and tweak it in order to fit your website but at the moment there is no guide for this.

Thank you !

Vlad S
tagDiv Staff

Hello !

For that you will need to edit it using HTML as you can see here: https://prnt.sc/wcsx5k This will read your paragraphs.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not yet available in the Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please try this css code: .td-main-menu-logo img {
max-width: 200px;
width: 200px;
}
#td-top-mobile-toggle i {
font-size: 30px;
}
.header-search-wrap .td-icon-search {
font-size: 26px;
}

Let us know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

This: https://www.screencast.com/t/foMqiFxpBHJY is because you have made a submenu being mega-menu, remove that sub-menu and the mega-menu will display correctly.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately there is a misunderstanding here. At the moment unfortunately there is no solution for this.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use Flex Blocks ( which we recommend due to their customizability options ).

As you can see here the pagination options can be found in tagDiv Composer: https://www.screencast.com/t/wb8jyXY8XW8

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this source will not work with wordpress. At the moment we are waiting for wordpress to update their embedding options.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

This may happen due to an element that is used on both viewports. I have checked and this seems to be on our developers to do list.

Thank you !

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