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Vlad S
tagDiv Staff

Hello !

You can try their suggestion. But you will have to make sure that it does not conflict with Newspaper theme or plugins. Unfortunately this is a conflict between AMP and WPML that is affecting Newspaper.

Let us know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you changed your header logo on all the viewports as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo And also make sure to refresh your page when changing the viewports in order to see the correct version.

Thank you !

Vlad S
tagDiv Staff

Hello !

We will reply via e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a screenshot of your settings in the theme panel of where you placed your AMP Ads ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately your website is not available at the moment. Please make sure the website is working fully and let us know.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is a short list. For this we recommend following the Font Awesome option as you can see here: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately the only way you can achieve that is by using the tagDiv Composer, add the elements you want from the composer here: https://www.screencast.com/t/Iz40yjvcZy

You can edit the elements as you can see here depending on the element you use you can edit them individually: https://www.screencast.com/t/KUwcP0E7

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience !

You can take a look through our documentation as you can see here: https://forum.tagdiv.com/newspaper-theme-documentation/ or take a quick look on our video tutorials: https://www.youtube.com/user/tagdiv

I hope you will find this helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see this happens only on one post. Can you try to remove and re-add the featured image in that post ?

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

ello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to stretch the row too before changing the image size as you can see here: https://www.screencast.com/t/PyyhTolNKvsU

Thank you !

Vlad S
tagDiv Staff

Hello !

Please use this css code: .td-header-menu-no-search .td-header-main-menu {
margin-top:10px;
}

The code must be inserted here: https://www.screencast.com/t/GG01iMvRlig

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, follow my colleagues settings and let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience !

Our developers are now focusing 100% on making sure that 2021 updates are helpful for the new plans that Google has. Starting from January this will be the main goal of each update that they are already working on.

Thank you !

Vlad S
tagDiv Staff

Hello !

It looks like you are using a mobile templates. For that you will have to edit using tagDiv composer and set a header from here: https://www.screencast.com/t/yWrfNPUtDe

Thank you !

Vlad S
tagDiv Staff

Hello !

1. It is recommended to have most of the images if not all the same aspect ratio.

2. Depending on what you use them for, you are using more vertical images which forced us to use a css code, that css will not adjsust to your images.

3. Please use this css: h3>a {
color:white;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide the code here in order to test it on our side.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– Youtube API Key
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be translated from here: https://www.screencast.com/t/b7476ZaQKN5z

Thank you !

Vlad S
tagDiv Staff

Hello !

The only tested options can be found in here: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you !

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