Hello !

Please note that you have to upload manually because you are running an older version which has no auto update option. Also please make sure to update and install all the plugins including standard pack so you won’t see only lines.

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Hello !

You can use the same license on a subdomain. Simply activate the subdomain the same way.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

At the moment there is no update on this.

Thank you for your understanding !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

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Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

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Hello !

There is no problem. Pages do not belong to a category, therefore no category will be displayed in the breadcrumb.

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Hello !

You will have to test and see that. Personally I don’t think that is there a big difference between fonts.

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Hello !

At the moment there is no option for this. The following updates will come in handy with this.

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Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Can you try to remove and re-add the counter using tagDiv composer ? This could be a conflict that would be better to investigate.

Let us know the result !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

The single item is available only for the post template. For pages you will have to create your templates from scratch.

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Hello !

I have investigated your website and everything appears to be in order. Can you please re-check ? Also try clearing your cache and try another device too.

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Hello!

Please try disabling the WP Super cache plugin. Change your permalinks and after that try the cloud library.

Let us know the result !

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Hello !

The requirements are available here: https://forum.tagdiv.com/requirements-for-newspaper/

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Hello !

For this please make sure that you are using the youtube api: https://forum.tagdiv.com/youtube-api-key/

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Hello !

Unfortunately this is not possible to be changed.

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Hello !

Please provide a link to your website in order to inspect.

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Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

1. what theme version are you running ? Also make sure to have the caption, try re-adding it and let us know !

2. Yes, that can be set using tagDiv Composer as you can see here: https://www.screencast.com/t/kZHbSyGAj

Thank you !

Hello !

That is because your images do not have the same ratio. Please edit your images and make them the same size / ratio.

Thank you !