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Vlad S
tagDiv Staff

Hello !

You will have to remove those in order to make your content wider.

Thank you !

Vlad S
tagDiv Staff

Hello !

The main “issues” from what I can see here: https://www.screencast.com/t/69vUQZDM0F your autoptimize setting seem to be not so precisely made. Also it seems that you are using a lot of fonts, we recommend using 1-2 maximum fonts.

Thank you !

Vlad S
tagDiv Staff

Hello !

Those are Gutenberg options, they do not come from tagDiv. In order to edit the follow their guide here: https://gogutenberg.com/blocks/quote/

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a screenshot to see what exactly you are modifying ?

Thank you !

Vlad S
tagDiv Staff

Hello !

What you can see is the files modified as you can see here, maybe this will be helpful for you: https://www.screencast.com/t/6SEt2J2GdXl

Changelog: https://themeforest.net/item/newspaper/5489609

This can be checked on every update and may protect you from losing your custom options.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you provide us a screenshot of what exactly are you seeing ? So we can have a better idea of what the issue is. Also a link to your website would help.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am not quite sure what do you mean.

You set up instagram footer and the feed is not showing in the footer ?

Can you provide a link to your website please ?

Thank you !

Vlad S
tagDiv Staff

Hello !

That is the More articles element that can be activated from here: https://www.screencast.com/t/yTMPwqzXNs

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available in Newspaper Theme since it is a pretty unusual request.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not yet available yet in Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

This is not a common issue unfortunately. If unfortunately this happens next time you can notify us on the steps you take in order to either reproduce them on our side or to take a look on your side. There are a numerous factors that can make this happen.

Thank you !

Vlad S
tagDiv Staff

Hello !

That seems to come from a popup plugin. You will have to check your external plugins and see which ones does not work.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

If you are using a background image your layout will automatically be boxed. You will have to remove any background color / image and the header can be wider.

Thank you !

Vlad S
tagDiv Staff

Hello !

Have you created your pages in the Mobile editor ? If you are using the mobile theme plugin you need to create your pages in mobile editor as you can see here: https://www.screencast.com/t/7u8yeSoKVPll

Thank you !

Vlad S
tagDiv Staff

Hello !

Have you created your pages in the Mobile editor ? If you are using the mobile theme plugin you need to create your pages in mobile editor as you can see here: https://www.screencast.com/t/7u8yeSoKVPll

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We will have to inspect this, please reply to the e-mail and keep the conversation on e-mail so we can fix this as soon as possible.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website so we can take a closer look on this.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello @Andreawebarts !

You have not received any e-mails from us ? Replies to the conversation ?


@Darzamat
, can you provide a link to your website ?

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones and AMP, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

On a mobile template you can include it. Please note that you will have to remove the mobile theme plugin in order to work with mobile templates. Mobile templates can be edited like desktop ones using tagDiv Composer.

Thank you !

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