Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Vlad S
tagDiv Staff

Hello !

You want to remove this: https://www.screencast.com/t/hBfEH3AtYT9 ?

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment your title font size is 25px.

Thank you !

Vlad S
tagDiv Staff

Hello !

A link to your website means the link of your website, like http://www.google.com for example. If you can send that to us we can inspect and find a solution for this.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you provide a link to your website in order to take a look and see what could be misplaced ?

Thank you !

Vlad S
tagDiv Staff

Hello !

What block or element are you using there ? The setting that I have presented to you is available on all the elements that display posts.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience! At the moment the support staff is reduced and we do our best to answer as fast as possible. Please note that if you keep replying to your topic / email we will never reach to it since we respond latest newest.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Ok, at the moment there are no updates planed, our team is now focusing on making the future updates more friendly for Googles 2021 plans.

Thank you !

Vlad S
tagDiv Staff

Hello !

Date will show up anyways because it is just an option to hide it, not to cancel it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you let us know what theme version are you running ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a screenshot of how the image looks on preview ? This is how we see it at the moment: https://www.screencast.com/t/TuCAsowl

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a screenshot of how the image looks on preview ? This is how we see it at the moment: https://www.screencast.com/t/TuCAsowl

Thank you !

Vlad S
tagDiv Staff

Hello !

We have investigated your website and everything seems to be working fine. Can you try using another device ?

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this will require some custom work. Also to insert CPT-s in Cloud library elements like the blocks it is not possible at the moment. The support team does not cover custom work at the moment.

You can however still use the shortcodes and use the Column text element. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use the separator element from tagDiv Composer as you can see here: https://www.screencast.com/t/2lKP2AzoG

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you are uploading the image the full size as you can see here: https://www.screencast.com/t/Oxue274e

Also for the Youtube you will have to insert your API as you can see here: https://forum.tagdiv.com/youtube-api-key/

Let us know the result !

Thank you !

Vlad S
tagDiv Staff

Hello !

We will reply via e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this options have not received any updates yet.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Viewing 25 posts - 3,201 through 3,225 (of 18,283 total)