Hello!
Please for the next update, before proceeding, make a full backup of your website and contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look and prepare the update for you.
Thank you !
Hello!
That is the Mobile Theme. If you want to have the responsive version of your desktop you will need to simply remove the Mobile theme plugin. Find more information about the viewports in our guide here: https://www.youtube.com/watch?v=SpGkOnJeNZY&t=9s
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Hello!
Can you let us know the steps you took to implement this ? I would like to test this on our side.
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Hello!
First, please start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
At the moment there is a bug in the CSS Analyzer plugin. We recommend you not to use it until the next updates when the issues will be fixed. And no, it is not required everywhere.
Thank you for your understanding!
Hello!
Please make sure that you insert the css code properly in here: https://www.screencast.com/t/AiOp1jhbA
Thank you!
Hello!
You can achieve that with a List Menu as you can see here: https://www.screencast.com/t/xbkjdLETkub
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Hello!
Implementing CPT is on our developers to do list and they are working on this. At the moment there are not much updates released. This is an ongoing process. Please let us know what you are looking to achieve exactly so we can take a look and see what can be done.
Thank you!
Hello!
Implementing CPT is on our developers to do list and they are working on this. At the moment there are not much updates released. This is an ongoing process. Please let us know what you are looking to achieve exactly so we can take a look and see what can be done.
Thank you!
Hello !
Please make sure that you are uploading the image the full size as you can see here: https://www.screencast.com/t/Oxue274e
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Hello!
Send us a link to your page so we can take a look.
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Hello!
Just to make sure we’re on the same page. You are implementing this for the mobile theme right ?
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Hello!
Please provide a link to your website in order to inspect.
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Hello!
Unfortunately we cannot investigate your website due to the coming soon plugin. Please disable it so we can take a look.
Thank you!
Hello!
As you can see here on the Waterfall: https://gtmetrix.com/reports/www.reallyfedigital.com/p4J3GFqT/ You have to optimize your images. Some of them are not even loading, which can cause complications on a page speed report.
Take care of the images and you should be very pleased with the result!
Thank you!
Hello!
Please provide a link to your website and also let us know what the issue is so we can inspect.
Thank you!
Hello!
First, please start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
First, please start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
Please provide a link to your website in order to take a look.
Thank you!
Hello!
If you don’t have WP Bakery installed, What have you used to edit the template ? Or this is an old edit ?
Thank you!
Hello!
Please provide a link to your website in order to inspect. Also make sure that your server settings are all as you can see in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
Please make sure that you have followed all the steps as you can see here: https://forum.tagdiv.com/the-newsletter-plugin/ Also from version 11.2 our team has developed our own Newsletter plugin which can be integrated using tagDiv Composer as you can see here: https://forum.tagdiv.com/tagdiv-opt-in-builder/
You can choose on 1 which fits you the most.
Thank you!
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. You will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you !
Hello!
Have you tried removing and re-adding the code ? Re-add the code, clear the cache and let us know the result!
Thank you!