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Vlad S
tagDiv Staff

Hello !

The buttons colors can be changed as you can see here using tagDiv Composer: https://www.screencast.com/t/3mGNdGEy

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

On the social counter you can only change the styles as you can see here: https://www.screencast.com/t/SH4L0vuGHp Also unfortunately at the moment the social counter is not working with instagram. We recommend using the fixed counter: https://www.screencast.com/t/54fHE5k4aAKn

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that on mobile devices the top bar will be on the menu. On mobile devices is not recommended to have a top bar because the elements from it will be too small and google will find that as a problem.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see at the moment your website looks like is working fine. Can you help us with a screenshot or activate that option that causes the issue. Also if possible tell us the steps you have made in order to try it on our side.

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see at the moment your website looks like is working fine. Can you help us with a screenshot or activate that option that causes the issue. Also if possible tell us the steps you have made in order to try it on our side.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide us a link to your website and let us know what your website should look like so we can take a look and see what is happening !

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry for the misunderstanding !

From what I can see my colleagues has an ongoing conversation via e-mail ! We will reply via e-mail !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can take a look here in order to create a landing page: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ Also at the moment you can find our video tutorials here: https://www.youtube.com/user/tagdiv

Let us know what are the issues that you are facing.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Please re-add the key and make sure that the theme is 100% functional.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment unfortunately there are no updates on the Instagram in the counter.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper theme does not just erase itself. It is every customers responsibility to insure its website security. Please make sure that you have all the plugins active and the theme also.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper theme does not just erase itself. It is every customers responsibility to insure its website security. Please make sure that you have all the plugins active and the theme also.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to create a sub-menu you will have to create it in appearance – menus and simply assign it to your mobile menu: https://www.screencast.com/t/2CDBNq1lC ; https://www.screencast.com/t/S7tuT1pvY

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be done using tagDiv composer on your post template. Open tagDiv Composer when you are on your post template and right click on the element you want to remove: https://www.screencast.com/t/5WQpSwaeIxA

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be done if you remove it from the theme: wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php

Please note that this is not a suggested way and any issues caused by this are not covered by the support team.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to take a look.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please reply to your last conversation via e-mail. It will be faster for us to inspect the issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. Instagram at the moment is not working in the counter unfortunately ( for this we recommend using the fixed counter: https://www.screencast.com/t/wX9G8YATA For the youtube please make that your API is inserted: https://forum.tagdiv.com/youtube-api-key/

2. If you are using a PRO demo all you have to do is simply open composer on any page and scroll to the bottom. You will see them to be editable.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately we cannot see your pictures / question. Please make sure to send all the information in order to help you.

Thank you !

Vlad S
tagDiv Staff

Hello !

This seems to be a common issue. This is AMP dev response: ” We checked your issue. This is not an issue from our plugin. This is an issue from google PageSpeed tools authors. This issue is globally present on every site. ”

Thank you !

Vlad S
tagDiv Staff

Hello !

There seems to be a problem with SEO Yoast, we have tested this with and without Newspaper Theme and now it is not working. You will have to contact SEO Yoast and let them know about this issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

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