Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
Please try to increase wp memory limit in wp-config.php – https://forum.tagdiv.com/requirements-for-newspaper/
Thanks!
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Unfortunately this will require custom work which is not covered by the support team.
Thank you for your understanding !
Hello !
Please take a look at this topic too: https://forum.tagdiv.com/topic/wpseo_canonical-not-working/
Let me know if this was helpful !
Thank you !
Hello !
Please note that both of them have caching options. And we had users facing issues before because of misconfigured settings in Autoptimize.
Thank you !
Hello !
Newspaper theme only renders the wordpress search function. If you want something else this will involve custom work which is not covered by the support team unfortunately.
Thank you !
Hello !
You will have to look where you entered the code, select and remove it. You can take a look at the code and compare it with you want to remove. In this way you will be removing only the unnecessary code.
Thank you !
Hello !
Unfortunately this option is not available at the moment.
Thank you !
Hello !
This is how we set it up on our side: https://i.imgur.com/7UL0gmR.png ; https://i.imgur.com/wiCoXE7.png ; https://i.imgur.com/6k4DNct.png
This seems to be working fine here. Can you test it or check if the cache was clear.
Thank you !
Hello !
You will have to either resize / rescale them or change them.
Thank you !
Hello !
Unfortunately changing this will require custom coding which is not covered by the support team.
Thank you for your understanding !
Hello !
That can be set by setting the ROW Background color / transparency here: https://www.screencast.com/t/7GEhPEpFRW ; https://www.screencast.com/t/rerUb2YU
Thank you !
Hello !
We have received the e-mail. My colleagues will reply to you via e-mail.
Thank you !
Hello !
The sticky header can be edited using tagDiv Composer as you can see here using the css tab: https://www.screencast.com/t/FwiP9p5EZK2O
Adjust it to your pleasure.
Thank you !
Hello !
Our developers have fixed this issue and now all you have to do is simply update the theme and this should work.
Let us know the results !
Thank you !
Hello !
The covid counter can be found in tagDiv Composer as you can see here: https://www.screencast.com/t/wJKo0ezgs
Our colleagues will reply via e-mail.
Thank you !
Hello !
Please send us a link to your website in order to take a look.
Thank you !
Hello !
That is how the template looks but you can create your sidebar using tagdiv composer as you can see in our video guide here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=8s
Thank you !
Hello !
After you import the template please make sure to see it set in here too: https://www.screencast.com/t/1uaUM5bBJ
Thank you !
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
That can be done using tagDiv Composer as you can see here: https://www.screencast.com/t/iZEqwhEJjq
Thank you !