Hello !

The fact that it is not saving may indicate a plugin issue

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

Buddypress is a tested plugin and should be compatible with our theme version. Can you let us know your plugins settings and your system status so we can do some testing on our side ? Also let us know what are the steps to make in order to encounter your issue.

Thank you !

Hello !

The best option now available is to simply insert your css in theme panel here: https://www.screencast.com/t/y1tCXwd9PJj

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

On desktop you can achieve this but not on mobile theme or mobile layout.

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Hello !

This is achievable but it will require some custom coding in order to have the exact same look. Please note that this is not covered by the support team.

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Hello !

I have entered the same code twice … how do I eliminate these lines of code without affecting the newspaper template.

Where have you inserted this code ? This needs to be removed.

I cannot help you with something that you have done unfortunately.

Let us know the results !

Thank you !

Hello !

I am sorry for misunderstanding your issue.

For this you will need to use a Cloud library template.

Thank you !

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

We are doing our best in replying as fast as possible !

Thank you !

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

We are doing our best in replying as fast as possible.

Thank you !

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

We are doing our best in replying as fast as possible.

Thank you !

Hello !

The footers can be edited by simply editing any page, scroll to the bottom and you should be able to edit it. There is no option to universally edit it in cloud since you can edit it on any page.

Thank you !

Hello !

Please try the manual update: https://forum.tagdiv.com/how-to-update-the-theme-2/ There are no special requirements in order to update this version.

Thank you !

Hello !

Can you send us a screenshot of what you are seeing after doing the steps you mentioned ?

ou will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The best way to see what options you have I recommend you to follow this topic: https://forum.tagdiv.com/topic/mobile-themes-cloud-library-v10-3-7-update/

Thank you !

Hello !

Please provide a link to your website and let us know where that element can be found so we inspect it.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you want to display them only on certain places you will have to use the adbox element as you can see here: https://www.screencast.com/t/vf1G6kkXD Unfortunately google’s code is made in such way that excluding it is not possible.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The one presented by you is not a path from Newspaper Theme. This may be an issue from the unminify option you have used.

Thank you !

Hello !

Please note that this function is only working with the original wordpress avatar option Gravatar. If you are using any other plugin this will not work.

Thank you !

Hello !

Unfortunately your website is unreachable at the moment. Please note that this sounds like a caching issue. Our theme does not have functions that just resets in it. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !