Hello !

Than you should work this out using child theme. Find out here how to set up your child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Hello !

You can achieve this using the new mobile templates as you can see here: https://forum.tagdiv.com/topic/mobile-themes-cloud-library-v10-3-7-update/

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Unfortunately the mobile menu has not been designed for using 2 menus in one. Maybe this could be achieved using some customization but unfortunately this is not something covered by the support team.

For the desktop all you have to do is drag and drop another menu element: https://www.screencast.com/t/G3dQosEepN8

Thank you !

Hello !

Please take a look at this topic regarding this issue: https://support.google.com/webmasters/thread/49927013?hl=en This seems to be an issue because of content not from Newspaper Theme.

Thank you !

Hello !

I have checked now with WP User Avatar plugin too and this is the result: https://www.screencast.com/t/hcjkxKW0 Can you check to see if your avatar is available in here: https://www.screencast.com/t/K0yW5NqbpOzR

Thank you !

Hello !

Unfortunately Newspaper Theme does not support any Pop-up type of content. You will have to try and test a plugin for this.

Thank you !

Hello !

Please make sure that you are using the latest version of AMP. I have tested this on our side and everything seems to be working fine: https://www.screencast.com/t/eccIUuNM

Thank you !

Hello !

We recommend using Contact Form 7 which is a tested plugin. This will offer you a shortcode to insert. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

As you can see here: https://www.screencast.com/t/0ssvE715Z your options are available.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

This is how we see your menu in the normal and the sticky header: https://www.screencast.com/t/EoFQmhcL67Mu Are we looking in the wrong place ?

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please make sure to clear your cache. As you can see here: https://www.screencast.com/t/zonJXzJ1j2W your website looks ok.

Thank you !

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

I have tested your website and at the moment is displaying the responsive version on mobile devices and also it looks like your AMP is not properly set since it is not working.

Please make sure to install AMP properly as you can see here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you !

Hello !

If you want to have full posts on homepage you will have to change the option in wordpress here: https://www.screencast.com/t/ahWLLBDvp

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

This can be a plugin conflict and not a Newspaper Theme related issue.

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We will reply via e-mail then.

Thank you !