Hello !

If the automatic update does not work please make sure to follow our guide to proceed with manual update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

As you can see here your posts appear after search: https://www.screencast.com/t/aUrwb0ecw

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

Please note that changing theme file names / theme name will lead to errors since the file search will result in paths error. https://www.screencast.com/t/K3s1XISSyfu You will have to make sure that all the file / theme names are not edited.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you have your plugin in Widgets you will have to use a Sidebar Widget element and add it to your homepage using tagDiv Composer: https://www.screencast.com/t/xzfgCmYoC3

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Hello !

Unfortunately this option is not possible in Newspaper Theme.

Thank you !

Hello !

Please first make a full backup of your website and make sure to update to the latest version of Newspaper Theme.

If the issue is still available after update please contact us via e-mail !

Thank you !

Hello !

As you can see here your posts appear after search: https://www.screencast.com/t/aUrwb0ecw

Thank you !

Hello !

The import export option is working only for the theme panel settings. For the templates you will have to copy paste each one into a new template: https://www.screencast.com/t/hVNC4Ce0 ; Copy the code: https://www.screencast.com/t/yVuKQM8b9 and paste it on your new template.

Thank you !

Hello !

I am sorry but I don’t quite understand what exactly you are looking to achieve. Can you provide an example or some pictures if possible.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Hello !

Please provide a link to your website in order to inspect. Also make sure they are set correctly in here: https://www.screencast.com/t/spXIGfRxfq4

Thank you !

Hello !

Please note that as mentioned above. This is a function that will require some custom coding knowledge to find and edit. This is not covered by the Newspaper Support team: https://forum.tagdiv.com/newspaper-theme-support/

You can contact our custom work team here if you want they can help you with more over a fee: https://tagdiv.com/web-development-services/

Thank you !

Hello !

If you’re seeing only NAVER please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again.

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

What kind of content does this ads offer you ? Images / Code ?

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Hello !

Can you provide us a link and let us know what are the steps to take in order to see the issue ?

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

As you can see here the the smileys work on mobile editor: https://www.screencast.com/t/jmSMHPvNiWDB ; https://www.screencast.com/t/hfKDg4JoH6Mg

Thank you !

Hello !

Unfortunately Newspaper Theme only supports .SVG as other type of formats. HTML5 is not supported.

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello !

You can use a post template but please note that the spacing is given by gutenberg or what post editor you are using. For post appearance you can use the post templates: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

You will need to re-download the package from themeforest in order to get the latest update of Revolution slider: https://themeforest.net/item/newspaper/5489609

Thank you !